At the Best Western Plus Olathe Hotel you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Olathe Hotel will stand out among other hotels in Olathe,KS. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Olathe Hotel will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Several customers reported cleanliness problems, including dirty rooms, stained linens, and unpleasant odors.
Customer Service
Mixed reviews on customer service; some praised staff for being friendly and helpful, while others experienced rudeness and unresponsiveness.
Breakfast Quality
Breakfast received positive feedback for variety and quality, although some guests noted issues with food availability.
Maintenance Concerns
Guests mentioned maintenance issues such as broken amenities, outdated facilities, and general disrepair.
Location and Value
The hotel is well-located near restaurants and attractions, with many guests finding it a good value for the price.
TM
Tim McQuade
Oct 23, 2025
4.0
Under construction but still a pleasant night and only one issue
AM
Al Mazzarella
Oct 20, 2025
2.0
I wouldn't stay there again.
CE
Chris Edgar
Oct 5, 2025
5.0
Great service, awesome food, and kid friendly.
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R R
Oct 2, 2025
1.0
Please do not even consider this location ever. My husband and I had a free night booked at this location and were about 15 minutes from arriving when we were involved in a horrific car crash. We phoned them from the hospital and they would NOT give back the points for our free night even though we were being admitted to the hospital. I immediately left a bad review. A few days later the owner of this particular location phoned us and said she was disappointed with my review and she would give our points back IF we would take the review down. We did so. She also said it would take a few days for the points to go back. We spent 20,000 points on this night and she's given back only 500. DO NOT USE THIS LOCATION, they are dishonest and do not have any humanity. My husband and I lost everything in this crash, a brand new car, I have 8 broken ribs and a mangled arm and he has 3 broken ribs and a busted up face. We now have no transportation back and forth to doctors, cant work, etc. I am shocked and we are DIAMOND members. WE WILL NEVER USE BEST WESTERN, ever again.
PG
Prateek Garg
Sep 13, 2025
5.0
I stayed for 27 nights, and during that time Ganesh and Akash were incredibly helpful. From providing fresh coffee to assisting with laundry and even helping with room changes, they made sure my stay was comfortable. They are a great asset to the hotel, and because of the good experience I had, I will definitely choose this property again when I return to the USA.