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Holiday Inn Express Kansas City - at the Legends by IHG

3.8
(699 reviews)

Business Details

1931 Prairie Crossing/Parallel, Kansas City, KS
66111, United States
(913) 328-1024
https://www.ihg.com/holidayinnexpress/hotels/us/en/kansas-city/mkcpp/hoteldetail

About

HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Newly-Renovated Kansas City Hotel's Locale Offers Something for EveryoneIf you're searching for Kansas City hotels with modern lodging, an unbeatable location and accommodating staff, look no further than the Holiday Inn Express® Legends Outlets hotel. Centrally located in the vibrant Village West district, the state's number one tourist attraction, and boasting ideal proximity to area businesses, this hotel is poised to offer you an unforgettable stay.In Kansas City, businesses like BNSF Railway Company and Pentair Inc are at your disposal. You can also host meetings at this hotel by booking one of the hotel's three meeting rooms, offering 1500 sq ft of meeting space.Vacationers can have the time of their lives with all the attractions of the Village West area at their fingertips. NASCAR fans can enjoy a thrilling race at the Kansas City Speedway. The hotel's location is also ideal for foodies who can walk to nearby restaurants, shoppers who want to explore the Legends Outlets Kansas City and for outdoors lovers to stock up with a trip to Cabela's.After a productive day of business meetings or a fun time at the Kansas City Speedway, this hotel's amenities will be waiting to cocoon you in comfort and convenience. Unwind and enjoy a soak in the whirlpool or swim a few laps in the indoor pool. You can surf the Web with the fast and free, wired and wireless Internet access, as well. "Stay You," and make reservations with us today.

Location

Holiday Inn Express Kansas City - at the Legends by IHG
1931 Prairie Crossing/Parallel, Kansas City, KS
66111, United States

Hours

Reviews

3.8
699 reviews
5 stars
316
4 stars
165
3 stars
75
2 stars
44
1 star
99

What are people saying?

AI-generated from recent customer reviews

Cleanliness

While some guests praised the cleanliness of the hotel, others reported issues such as dirty rooms, sticky carpets, and unclean bathrooms.

Staff Service

The staff received mixed reviews; many guests highlighted friendly and helpful service, particularly from specific employees, while others reported rude or unhelpful interactions.

Facilities Issues

Numerous complaints were made about broken facilities, including elevators, hot tubs, and issues with room amenities like refrigerators and air conditioning.

Breakfast Quality

The breakfast was generally well-received, with many guests enjoying the variety and quality, although some noted that items ran out quickly.

Location

The hotel is conveniently located near shopping and dining options, which was appreciated by many guests.
  • KD
    Kiana Diaz
    4 days ago
    1.0
    I would not recommend, I was harassed and threatened by staff. They tried to keep my money due to incompetent employees. Luckily super.com is awesome and when this hotel and ihg customer support fell short they made up for everything they tried to ruin!
  • SS
    sen sheng
    6 days ago
    2.0
    This is the worst hotel I ever been stayed…. The hallway smells like someone died there…. The staff tried to help very superficially and tried to call the manager… but they said they tried and of course nothing happened.
  • AM
    Anne Moorhous
    Feb 3, 2026
    5.0
    Very nice hotel. Clean, and comfortable. The staff were friendly. Good breakfast. Close to many restaurants and stores.
  • NN
    Nobody
    Jan 27, 2026
    3.0
    Service was average for a hotel. Nothing special. Location was OK for a hotel. The bed in the Room was very uncomfortable for me. The mattress was too soft. If you like a soft mattress, then this is a good place. However, if you prefer a firm mattress, you will be sleeping in a chair like I had to.
  • JV
    Jarvis Vinson
    Jan 23, 2026
    1.0
    Beware ⚠️ the bugs in the bed will eat you alive. 🚨🛑🚨This place is Bug infested.

Brand Certified Facts from Holiday Inn Express Kansas City - at the Legends by IHG

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