Hilton Garden Inn Kansas City/Kansas

3.8
1245 reviews

About

HotelHilton
Conveniently located in Downtown Kansas City Kansas, Hilton Garden Inn Kansas City/Kansas is the premier business choice among hotels in the area. Our hotel is near Dole Federal Courthouse offices, the Homefield Kansas City Sports Complex, Memorial Hall and corporations including General Motors, and XPO Logistics, located in the Fairfax Industrial District. Located minutes from the Hy-Vee Arena, Bartle Convention Center, and West Bottoms, our Kansas City, KS hotel offers more than 1,375 sq. ft. of meeting and banquet space for business events. Host an event and take advantage of our conference planning and catering services, A/V equipment rental and complimentary business center. Start your day with a cooked-to-order breakfast or lighter meal in the Great American Grill, which also serves dinner. When you are ready to relax, unwind in a spacious guest room. Pick up a prepared meal or a snack at the 24-hour Pavilion Pantry. Our guest rooms feature complimentary WiFi and complimentary cable channels. Enjoy a workout in our fitness center or a swim in our heated indoor pool.

Location

Hilton Garden Inn Kansas City/Kansas
520 Minnesota Avenue, Kansas City, KS
66101, United States

Hours

Reviews

3.8
1,245 reviews
5 stars
522
4 stars
340
3 stars
171
2 stars
86
1 star
126

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Numerous reviews highlighted problems with room cleanliness, including stained carpets, mold, and unmade beds.

Location Concerns

Many customers expressed dissatisfaction with the hotel's location, citing safety issues and a rough neighborhood.

Service Quality

While some guests praised individual staff members for their friendliness, others reported poor service and unprofessional behavior from front desk staff.

Breakfast Complaints

Several reviews criticized the breakfast options, noting high prices for mediocre food and lack of complimentary breakfast.

Maintenance Problems

Guests reported various maintenance issues, including malfunctioning air conditioning, broken elevators, and unclean pool facilities.
  • KH
    Kim Hanrahan
    Dec 10, 2025
    3.0
    We had a disappointing stay for three nights in December, 2025. The room and lobby area were nice, but only one of the 4 cardio machines in the gym worked for the entire time we were there.
  • NA
    nschef amazon
    Dec 6, 2025
    4.0
    Best deal for P+L; free bus, route 101 every hour I only imagine 5-Star Hilton brand does it better for rewards than Hampton Inn
  • AB
    Akia Brown
    Nov 5, 2025
    1.0
    Horrible the Gm at the front desk was rude I didn’t have hot water when I came they switched me to 3 different rooms she said she can give me free breakfast I thought breakfast was free but okay I said ima take my kids to school and I will get it she said okay I go upstairs to get some of stuff so I won’t have to carry a lot , me and my kids leave to take them to school I get to the school it emails me and say u been check out I’m like what I never told her I was checking out so I called and was frustrated I didn’t have hot water now u assumed I left I know how to check out properly! So she didn’t offer me nothing for the issue but to re let me back in my room the service is horrible and I didn’t get breakfast or nothing don’t come here they didn’t treat me like a guest at all I won’t ever come back
  • JM
    James Mesick
    Oct 26, 2025
    3.0
    Hotel is fine but area not so great. Seems very abandoned.
  • SD
    Suham Delgado
    Oct 13, 2025
    1.0
    De toda la semana que estuve ahi no hubo acceso a llaves,tenía que estar pidiendo que me abrieran la habitación, y la comida horrible

Frequently Asked Questions About Hilton Garden Inn Kansas City/Kansas

What are the check-in and check-out times at Hilton Garden Inn Kansas City/Kansas?

Check-in time is 3:00 PM and check-out time is 11:00 AM.

Does Hilton Garden Inn Kansas City/Kansas allow pets?

Yes, both cats and dogs are allowed at the hotel.