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Best Western Plus Stevens County Inn

4.5
(363 reviews)

Business Details

1004 E 11th St, Hugoton, KS
67951, United States
(620) 544-7766
http://bestwestern.com

About

HotelBest Western
At the Best Western Plus Stevens County Inn you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Stevens County Inn will stand out among other hotels in Hugoton,KS. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Stevens County Inn will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.

Location

Best Western Plus Stevens County Inn
1004 E 11th St, Hugoton, KS
67951, United States

Hours

Reviews

4.5
363 reviews
5 stars
256
4 stars
72
3 stars
13
2 stars
7
1 star
15

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Most guests praised the hotel for its cleanliness, noting that rooms and public areas were well-maintained.

Breakfast

The breakfast received high marks, particularly for the made-to-order omelet station and variety of options.

Staff Performance

While many reviews highlighted friendly and helpful staff, there were some complaints about management and communication issues.

Facilities

Guests appreciated the amenities such as the indoor pool and fitness center, although some reported issues with the hot tub and pool being out of service.

Customer Service

Several reviews mentioned poor customer service experiences, particularly regarding billing issues and staff responsiveness.
  • RP
    ray pitcher
    Feb 5, 2026
    1.0
    Absolutely horrible stay far far away. Pictures I uploaded is exactly how I found the room after they had cleaned it, I think at least they went in there and called some other random person to ask if I still wanted the room yeah the guy works at the same company I do different departmentit hes not in management or my boss just co worker and gets worse. I guess not liking that I was keeping the room like I said from the beginning till Friday. Couple hours later call the same guy again they have my #" say they smell drugs in the room now Not gonna charge 200$ fine just a warning well that led to emails circulating to all branches of my company I had to pay out-of-pocket to get a prfesional drug test done, due to the nature of my work . Lost half a day's work and had to drive Dodge City to do it. They changed my phone number listed to my co- workers And have never once called me. Card I reserve the room with has my name on it gave him my debit card for incidentals. To the owners I know I'll never get any of that money I lost back but sure would like to see some accountability.
  • TM
    Thomas Mertz
    Feb 3, 2026
    4.0
    This is a wonderful hotel in a rural area of Kansas near the Oklahoma border. Quiet and relaxing, it has all the amenities that you'd expect of a 3-star hotel (pool, fitness center, laundry facilities, etc.) The property is well-kept and the room and public areas were clean. The bed was comfortable. The breakfast was beyond expectation including, believe it or not, a freshly made omelette bar! The room was larger than average with plenty of counter space in the bathroom. I dinged it one star because the hard to get places (baseboard, behind furniture) could use some vacuuming. I dinged service one star because the swimming pool was out of order and that is one reason I chose this particular hotel.
  • BH
    Buddy Hobbs
    Jan 20, 2026
    5.0
    Great place to stop and the breakfast was great! I spend most every week outta town so I can tell ya , this oasis in western ks is a cut above the rest!
  • BG
    Brian Gilley
    Jan 1, 2026
    2.0
    Checkout bill about $90 more than reservation amount on a 2 night stay. Was told not to worry and that the credit card charge would be the reservation rate. Not the case. Now we're playing telephone tag.
  • BD
    Bogdan Matei Duda
    Oct 29, 2019
    5.0
    Very nice clean hotel, definitely worth the price

Frequently Asked Questions About Best Western Plus Stevens County Inn

Does Best Western Plus Stevens County Inn offer free Wi-Fi to guests?

Yes, free Wi-Fi is available for all guests at Best Western Plus Stevens County Inn.

What is the address of Best Western Plus Stevens County Inn?

The hotel is located at 1004 E 11th St, Hugoton, KS 67951, United States.

Brand Certified Facts from Best Western Plus Stevens County Inn

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