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Best Western Plus Hiawatha Hotel

4.1
(496 reviews)

Business Details

119 E Lodge St, Hiawatha, KS
66434, United States
(785) 740-7000
http://bestwestern.com

About

HotelBest Western
At the Best Western Plus Hiawatha Hotel you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Hiawatha Hotel will stand out among other hotels in Hiawatha,KS. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Hiawatha Hotel will provide you with the superior customer service that you are used to at any Best Western hotel.

Location

Best Western Plus Hiawatha Hotel
119 E Lodge St, Hiawatha, KS
66434, United States

Hours

Reviews

4.1
496 reviews
5 stars
268
4 stars
112
3 stars
55
2 stars
20
1 star
41

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the staff for being friendly, helpful, and accommodating, although some reported issues with rudeness and disorganization.

Cleanliness

The hotel received mixed reviews on cleanliness; while some guests found it very clean, others reported issues such as dirty bathrooms and unemptied trash.

Breakfast Quality

Breakfast options were generally well-received, but some guests noted limited choices and poor quality on certain occasions.

Room Quality

Rooms were described as comfortable and spacious, but some guests mentioned outdated decor and maintenance issues.

Facilities Issues

Several reviews highlighted problems with the pool and exercise room, including cleanliness and maintenance concerns.
  • RL
    Robin Lehew
    Dec 14, 2025
    2.0
    You have no sugar, not everybody has substitute sugars.\n And the only breakfast you serve is sausage can't eat it. It was a waste of my money.
  • JC
    John Corral
    Nov 30, 2025
    5.0
    We stayed in Hiawatha while beating a major snowstorm on the route from Saint Paul, Minnesota to Oklahoma. Hiawatha is a small population town of 3,000 so we didn't expect a hotel like a Best Western property. Hotel was nice, nice staff, quick on getting additional towels for a fam of 5. Room has fridge, microwave, and coffee maker. There's a Caseys gas station and Dollar General if you need to fill up on gas, or get food for your stay. There is surprisingly a Pizza Hut that will deliver to the hotel. The hot breakfast was great, a variety of options to choose some. We will consider this hotel as a halfway point to stop on future travel if we are going back to the Twin Cities on this route.
  • HT
    Houston Texas
    Nov 25, 2025
    1.0
    I was unfortunate to break down in Hiawatha, KS and had to stay 3 nights till a friend had off work to come pick me up from 3 hours away. On the last morning, I asked the staff if it would be ok to check out at noon which is 1 hour late. They said it was no problem and they wouldn’t charge the late fee. At 10:30, the lady sent her daughter knocking on my door to inform me that she had called the manager and the manager said to charge me a late fee. I hurried and jumped in the shower and luckily I was already packed and I checked out at 10:59. I’m just asking you keep your word. If they would have said there was a late charge in the first place, I would have came out to the lobby and waited that last hour to be picked up. I noticed that room service never even got to my room before noon, as it was just a few doors down from the lobby, so it was really stupid. Another misfortune is the rooms are twice as much as they are worth. I guess they can do that since there is no real competition in town
  • AL
    Angela Lynch
    Nov 17, 2025
    5.0
    Very clean. Wonderful atmosphere and very friendly staff. Great breakfast. Will stay here again.
  • BP
    Burnett Pewenofkit
    Oct 18, 2025
    3.0
    Only 3 stars just because the rooms felt a little old fashioned. Beds were comfy, it was roomy in there but dark, bathroom was small.

Frequently Asked Questions About Best Western Plus Hiawatha Hotel

Does the Best Western Plus Hiawatha Hotel offer free breakfast?

Yes, the hotel provides free breakfast to all guests.

Are pets allowed at the Best Western Plus Hiawatha Hotel?

Yes, the hotel welcomes pets and dogs are allowed.

Brand Certified Facts from Best Western Plus Hiawatha Hotel

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