At the Best Western Plus Butterfield Inn you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Butterfield Inn will stand out among other hotels in Hays,KS. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Butterfield Inn will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
There are mixed reviews regarding cleanliness, with some guests reporting dirty rooms and bathrooms, while others found the hotel clean and well-maintained.
Staff Service
The staff received consistent praise for being friendly, helpful, and accommodating, contributing positively to the overall experience.
Breakfast Quality
Breakfast options were generally well-received, with many guests enjoying the variety and quality, although some noted areas for improvement.
Room Comfort
Guests had varied experiences with room comfort, with some finding beds too firm or outdated, while others appreciated the spaciousness and comfort.
Location
The hotel is conveniently located near the interstate and various dining options, making it a favorable choice for travelers.
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Chris Calle
Jan 5, 2026
5.0
The hotel was clean and nicely decorated. The staff was super friendly and helpful. The Mexican restaurant next door was a great place for dinner and drinks.
MS
Matt Spencer
Dec 28, 2025
2.0
The room was dirty. There was drink splatter on the walls, dusty room corners, and our bathroom fan was broken. The crib they gave us was nasty. We ended up re-booking across the street.
The front desk person was very nice.
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Amber
Dec 23, 2025
4.0
Nice room and great included breakfast. The towels weren't the cleanest
PH
Paul Heim
Dec 16, 2025
5.0
This was a wonderful place to stay. Very neat and clean rooms. The price was very affordable. Worth it.
LW
Lisa Wolfe
Nov 13, 2025
1.0
11.12-11.13, Rm. 128 - ****ASK TO LOOK AT YOUR ROOM BEFORE YOU CHECK IN**** I initially gave this place a two. Then I pulled the shower curtain over, only to find someone's dirty wash cloths hanging from the rod between the folds of the shower curtain. Please tell me how this shower was cleaned without ever moving the dirty shower curtain. This made me investigate further, only to find a hand towel with someone else's makeup on it, and that indeed our bedding was dirty. The sheet had been flipped over from the last guest. While this may be an employee issue, it's also a management issue.
Original Review - We've stayed at many Best Westerns, to include a previous stay with this location. This stay was not great. The room was not very clean. I question if the sheets were even changed. This bed, it's the worst. I doubt I even got three hours of sleep. Not impressed.