Best Western Plus Butterfield Inn

4.2
1011 reviews

About

Hotel
At the Best Western Plus Butterfield Inn you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Butterfield Inn will stand out among other hotels in Hays,KS. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Butterfield Inn will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.

Location

Best Western Plus Butterfield Inn
1010 E 41st St, Hays, KS
67601, United States

Hours

Reviews

4.2
1,011 reviews
5 stars
592
4 stars
232
3 stars
75
2 stars
47
1 star
65

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Multiple reviews highlighted concerns about cleanliness, including dirty rooms, mold in the pool area, and unkempt common areas.

Staff Performance

Many customers praised the friendly and helpful staff, noting their professionalism and attentiveness during their stay.

Breakfast Quality

The breakfast received mixed reviews; while some guests enjoyed the variety and quality, others found it lacking or unsatisfactory.

Room Comfort

Guests reported a range of experiences with room comfort, with some finding beds too hard or uncomfortable, while others appreciated the spaciousness and cleanliness.

Pet-Friendly Environment

The hotel was noted for being pet-friendly, with several guests expressing satisfaction with the accommodations for their pets.
  • KK
    Krista Klein
    3 days ago
    5.0
    Vanessa was wonderful! She was super friendly and very helpful. Absolutely the model desk agent in hospitality today! Rooms are spacious and breakfast was yummy!
  • LW
    Lisa Wolfe
    Nov 13, 2025
    1.0
    11.12-11.13, Rm. 128 - ****ASK TO LOOK AT YOUR ROOM BEFORE YOU CHECK IN**** I initially gave this place a two. Then I pulled the shower curtain over, only to find someone's dirty wash cloths hanging from the rod between the folds of the shower curtain. Please tell me how this shower was cleaned without ever moving the dirty shower curtain. This made me investigate further, only to find a hand towel with someone else's makeup on it, and that indeed our bedding was dirty. The sheet had been flipped over from the last guest. While this may be an employee issue, it's also a management issue. Original Review - We've stayed at many Best Westerns, to include a previous stay with this location. This stay was not great. The room was not very clean. I question if the sheets were even changed. This bed, it's the worst. I doubt I even got three hours of sleep. Not impressed.
  • MH
    Matt Havens
    Nov 9, 2025
    5.0
    If you're looking for an affordable place to stay while in Hays, I'd recommend this one. Rooms were clean, breakfast was good, located right off I70 but still quiet, just a few minutes to downtown and dog friendly. If you like history like me, taking time to visit Fort Hays Historical Site is a must. Even if you're not, it's still interesting enough.
  • AD
    Amy D
    Nov 1, 2025
    4.0
    I had to switch rooms because the first room did not appear very clean and the bed was squeaky. The second room was fine. I would say that wasn’t the greatest best western plus I’ve ever stayed in, but it was fine. I’m a little picky so if you aren’t picky my guess is that you will be plenty happy with it.
  • WM
    William Miller
    Nov 1, 2025
    3.0
    We really wanted to love this place after reading so many positive google reviews, but it wasn’t all it’s cracked up to be. The breakfast was decent and they did have an espresso machine, however I was disappointed that a message popped up that it needed to be cleaned. The room was ok, seemed clean and bed was moderately comfortable. The bathroom had a paint peeling from the ceiling and needed some work. Also there was a patch of water damaged drywall next to the tub that should have been replaced before renting the room. The pool area had a strong smell of mold and there was indeed mold on the grout underneath the hall windows and on the ceiling above the door that led outside. In the lobby all of the hanging light fixtures were full of bugs. Not the worst place I have stayed, but with some work this could be a really nice hotel.

Frequently Asked Questions About Best Western Plus Butterfield Inn

What amenities does the Best Western Plus Butterfield Inn offer to business travelers?

The hotel provides spacious work desks and free internet access in all guest rooms to support business travelers.

Is free Wi-Fi available at the Best Western Plus Butterfield Inn?

Yes, the hotel offers free Wi-Fi for all guests.