Business Details
About
Hotel
At the Best Western Plus Emerald Inn & Suites you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Emerald Inn & Suites will stand out among other hotels in Garden City,KS. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Emerald Inn & Suites will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Location
Best Western Plus Emerald Inn & Suites
2412 E Kansas Ave, Garden City, KS
67846, United States
Hours
Reviews
4.4
683 reviews
5 stars
499
4 stars
92
3 stars
24
2 stars
15
1 star
53
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the hotel for its cleanliness and well-maintained rooms.
Staff Service
Feedback on staff service was mixed; while some guests highlighted friendly and accommodating staff, others reported rude and unhelpful interactions.
Breakfast Quality
The breakfast received positive remarks for its variety and quality, with many guests enjoying the offerings.
Pool Issues
Several guests expressed disappointment regarding the pool being closed or not functioning properly, which affected their overall experience.
Communication Problems
There were complaints about poor communication regarding amenities and policies, leading to frustration among guests.
- DBDavid BatemanNov 6, 20255.0With the constant travel I’ve been doing the past five months for a new job, this is the best hotel I’ve stayed at, hands down. Yeah, their pool and hot tub are down for maintenance, big deal. It’ll be back. Breakfast is exceptional as far as this level of hotel goes. Great service as well.
- KKKJNov 1, 20255.0We loved our stay in Garden City. This hotel was immaculate. We stayed in a suite and it was very comfortable. Breakfast was good and the breakfast staff was very friendly and helpful. The pool was not working but we knew that in advance. We would absolutely stay here again.
- TWtyler weidmerOct 17, 20255.0Very high ceilings on the first floor.
- HSHannah Lee (Specialist)Oct 15, 20255.0Our family had THE BEST STAY! Parking was a breeze. Our room was next to the elevator which was great. It was also easy to get to breakfast and the gym. We loved that there was coffee, tea, and water provided all day. The coffee tasted great. There wasn't a strange aftertaste. The outdoor and indoor decor was beautiful. The inside was decorated for fall and was so pretty. There was a bar and the bartender made awesome margaritas! Breakfast was delicious. There was sausage and biscuits every morning. They were SOOO GOOOD. The lady who ran breakfast was so sweet. My husband hurt his back and needed to ice it, so I asked her if she had a zip lock bag and she have me one. So so sweet. The room was wonderful. You can log into tons of TV apps. There is also a casting feature from your phone to the TV. The TV is a flat screen and is bi. The bathroom is beautiful. Tiled looking walls. The soap had a citrus smell and was invigorating. The towels, napkins, and toilet paper were all folded so beautifully. They looked like shells and bows. Lots of details. There was a great desk for me to work. Lots of space for my laptop, papers, and books. The a/c unit worked wonderfully. The microwave, keurig, fridge, and freezer were so nice to have in the room. The shower had a rain head and the water felt amazing. I forgot that the lobby area has a beautiful fireplace and tons of seating. I highly recommend this hotel if you are looking for a place to stay!!!
- RHRobert HaightSep 27, 20253.0Noooooo pool. Apparently it is listed in the fine print. But not easily seen. No discount was given. Nor a care was given. We were told they would that refund us for the room. But good luck finding another room. The whole town was booked. Nothing like being taken advantage of... And telling our little kids there is no pool for the weekend. It would also appear that the pool is down until at least January. We asked what all they offer for families, and were told, Nothing... But said that have a mini bar.. No good here... We have had an okay experience so far then that. The hot breakfast has been pleasant.
Frequently Asked Questions About Best Western Plus Emerald Inn & Suites
Does the Best Western Plus Emerald Inn & Suites offer free breakfast?
Yes, free breakfast is available at the Best Western Plus Emerald Inn & Suites.
Is there a fitness center available at the Best Western Plus Emerald Inn & Suites?
Yes, the hotel features an in-house fitness center for guests.
Is the Best Western Plus Emerald Inn & Suites a smoke-free property?
Yes, the property is smoke-free.
Does the hotel provide free Wi-Fi access?
Yes, free Wi-Fi is available for all guests.
What are the operating hours of the Best Western Plus Emerald Inn & Suites?
The hotel operates 24 hours a day, 7 days a week.
Where is the Best Western Plus Emerald Inn & Suites located?
The hotel is located at 2412 E Kansas Ave, Garden City, KS 67846, USA.
Are there convenient amenities for business travelers at the Best Western Plus Emerald Inn & Suites?
Yes, all guest rooms include a spacious work desk and free internet access to support business travelers.
How can customers enjoy fitness activities while staying at the Best Western Plus Emerald Inn & Suites?
Guests can maintain their workout routine using the hotel's in-house fitness room.
What nearby hotels can customers consider when visiting Garden City?
Nearby hotels include Country Inn and Suites by Radisson and Holiday Inn Express & Suites Garden City.
Can customers visiting Best Western Plus Emerald Inn & Suites access other accommodations nearby?
Yes, multiple nearby hotels such as Country Inn and Suites by Radisson and Holiday Inn Express & Suites Garden City offer additional lodging options.