Business Details
About
Hotel
Location
Candlewood Suites Building 6956
6956 Leonard Avenue, Fort Riley, KS
66442, United States
Hours
Reviews
4.7
625 reviews
5 stars
505
4 stars
91
3 stars
14
2 stars5
1 star
10
What are people saying?
AI-generated from recent customer reviews
Staff Performance
The majority of reviews highlight the staff's friendliness, professionalism, and willingness to go above and beyond for guests, particularly mentioning Marietta and Keshawna.
Cleanliness
Guests consistently praised the cleanliness of the rooms and common areas, noting that housekeeping staff were attentive and thorough.
Amenities
The hotel offers a variety of amenities including a kitchenette in rooms, free breakfast, and a pet-friendly environment, which guests found very convenient.
Customer Service Issues
Some reviews mentioned negative experiences with management, particularly regarding unprofessional behavior and issues with room assignments.
Location
The hotel is conveniently located on Fort Riley, making it ideal for military personnel and families visiting the base.
- AIAnotherman InthecrowdNov 5, 20254.0The room was quite decent, clean, and had plates, pots and cutlery. Definitely sound proof I didn't hear anyone else while in the room. Service at the front desk was awesome. They were extremely helpful and understanding. Would definitely recommend to anyone visiting the fort Riley area. They are definitely pet friendly.
- JRJennifer RodriguezOct 29, 20255.0Keshawna was super helpful and always nice she really made the stay nice. The rooms were very clean and comfortable will be staying again for sure here next time I come
- WJWayne Walk JrOct 9, 20255.0Five star rating all around. Stayed here two years ago, updating my review with a little more information. Was a five star rating then too! Very well maintained and quiet hotel. Super comfortable beds. Great water pressure! Great staff... very friendly, helpful, and professional. Plenty of parking. Easy to navigate to and from. Close to the Exchange and Gas Station (Valero). Breakfast Crew were very nice!
- SLScott LueckSep 19, 20255.0Nice hotel, nice breakfast. Will visit again.
- BBBlank BlankSep 9, 20254.0⭐️⭐️⭐️⭐️☆ I want to start by saying the reason I’m not giving a full 5 out of 5 is due to a negative experience that left me feeling uncomfortable. However, there were many great things about my stay that deserve to be recognized. First, the front desk team—Andrea, Keshawana, Kala, and especially Marietta—were all absolutely wonderful. Marietta, in particular, was incredibly helpful, quick to accommodate any needs, and always ready with recommendations or directions. Every morning and evening, they greeted me with genuine smiles and positive energy. It truly felt like they enjoyed their jobs and cared about the guests. I also want to give a huge shout-out to the housekeeper with the Southern accent (I’m so sorry I didn’t catch her name!). She went above and beyond—always super friendly, respectful of our space, and made sure we had everything we needed, even with pets in the room. The rooms were spotless, and fresh towels were always available. The breakfast crew was great as well. There was a newer staff member during my stay who was so attentive. She always greeted my family with a “Good Morning” and was very understanding about my food allergies, which I really appreciated. when I asked for a different serving spoon. Now, the reason for the lower rating: Unfortunately, my experience with the manager, Lashunda, was disappointing. In my opinion, she was unprofessional and rude not just in how she spoke to me, but also in how she treated staff in front of guests. It was uncomfortable to witness, especially coming from someone in a leadership role. On more than one occasion, I found myself avoiding the front desk if she was there. I waited until later in the evening when I knew Marietta or someone else would be available. When I did have to speak with Lashanda, she came across as dismissive and lacked the hospitality you’d expect from someone in her position. During a stressful time for our family navigating the uncertainty of PCS season her attitude was not something I needed, and honestly, it would make me reconsider staying here again. To sum it up: Most of the staff were absolutely amazing and made our stay as comfortable as possible. I’m incredibly thankful for them. But unfortunately, one negative leadership experience can really impact the overall feel of a place.
Frequently Asked Questions About Candlewood Suites Building 6956
Does Candlewood Suites Building 6956 allow pets?
Yes, pets including cats and dogs are welcome at Candlewood Suites Building 6956.
Is breakfast available at Candlewood Suites Building 6956?
Yes, breakfast is available for guests at Candlewood Suites Building 6956.
What are the check-in and check-out options available?
Candlewood Suites offers contactless check-in and check-out to enhance convenience and safety.
Is parking available at Candlewood Suites Building 6956?
Yes, free parking is available for guests at Candlewood Suites Building 6956.
Does Candlewood Suites Building 6956 offer fitness facilities?
Yes, the hotel has a fitness center equipped with elliptical machines and treadmills for guest use.
What COVID-19 sanitation measures does Candlewood Suites employ?
The hotel uses commercial grade disinfectants, enhanced cleaning in common areas and guest rooms, and provides sanitizers. High touch items are removed from common areas and guest rooms.
Are there any nearby dining options close to Candlewood Suites Building 6956?
Yes, nearby dining options include Hunt Brothers Pizza, Panda Express, Charleys Cheesesteaks, Buffalo Wild Wings, Taco Bell, Subway, and Burger King, providing a variety of cuisines.
What entertainment or recreational spots are near Candlewood Suites Building 6956?
Nearby recreational spots include Topeka Kansas Zoo and Eyster Pool for swimming and sports activities.
How can guests at Candlewood Suites get around or rent vehicles nearby?
Guests can use the nearby Enterprise Rent-A-Car service or the Leisure Travel Center for transportation arrangements.
Are there any nearby services that might help with travel or military family support?
Nearby services include Fort Riley Leisure and Travel Center and USO Fort Riley, which provide travel assistance and community support for military families.