Holiday Inn Express & Suites Emporia Northwest by IHG

4.2
507 reviews
We have all the premium amenities and comforts of home.

About

HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Holiday Inn Express & Suites Emporia Northwest is your comfortable home base off I-35, close to downtown, Emporia State University, the David Traylor Zoo, Jones Park, and major local employers such as Tyson Foods and Hostess Brands. If you’re searching for a hotel in Emporia, our location makes it simple to explore the city’s favorite spots. Start your day with our free hot breakfast, then enjoy conveniences like free Wi-Fi, on-site parking, a 24-hour Fitness Center, and modern guest rooms equipped with mini fridges, microwaves, plush bedding, and coffee makers. No matter if you’re here for meetings or sightseeing, our Emporia, KS hotel delivers everything you need for a seamless stay. Relax, recharge, and experience the brighter side of travel at our hotel in Emporia, KS.

Location

Holiday Inn Express & Suites Emporia Northwest by IHG
3007 W. 18th Ave, Emporia, KS
66801, United States

Hours

Reviews

4.2
507 reviews
5 stars
276
4 stars
131
3 stars
40
2 stars
21
1 star
39

What are people saying?

AI-generated from recent customer reviews

Staff Performance

While many guests praised the friendly and helpful staff, there were several reports of rude behavior from specific employees, particularly at the front desk and during breakfast service.

Cleanliness Issues

Guests noted that while some rooms were clean, others had issues such as mildew smells, dirty bathrooms, and maintenance problems.

Breakfast Quality

The breakfast received high marks for variety and quality, with specific staff members being highlighted for their exceptional service.

Room Conditions

Several reviews mentioned that rooms were outdated, with issues like uncomfortable beds, poor water pressure, and noise disturbances affecting the overall experience.

Safety Concerns

There were alarming reports regarding security, including incidents of theft and inadequate responses from management.
  • EL
    Elisha Laird
    2 days ago
    5.0
    I booked this hotel about 10mins before arrival due to needing a place to sleep while on a road trip. I didn't care much about where I was going, I just needed a bed and when I walked in I was smiling! The lobby was beautifully decorated for Christmas. I met some sweet people while there. The front desk staff was incredibly nice, both shifts. We had our dog with us and although there's a fee ($30), we didn't mind. There was grassy areas to walk her and not too much time downstairs. Our dog even loved the room (not the elevator, but thats her preference). The beds were soo comfortable and the water pressure in the shower was great! Definitely adding to my list if I ever need to go back through!
  • CG
    Christina Greenhill
    Dec 28, 2025
    1.0
    Guard your valuables!!!! My children and I went down for breakfast and when we arrived back at our room the door was cracked open. I later discovered my daughters tablet was missing! I informed the front desk who seemed very concerned at the moment, but failed horribly on their part. Their response to the incident- I went to go check and a handful of our camera were not working. We were not able to see what happened. It is very alarming that this event happened. We apologize. - Theg hotel ceased communication after this response. Very disappointed in this establishment. As a holiday inn member for years, I’ve never had such an experienced.
  • FL
    Fabio Álvarez
    Dec 6, 2025
    5.0
    Very convenient
  • WE
    Windi Evans
    Nov 8, 2025
    3.0
    Breakfast lady was extremely rude. Your site clearly says free complimentary breakfast 6a-10a whether this be correct or incorrect her demeanor and words were extremely rude and unprofessional. I walked in and grabbed a plate at 6:30 and put sausage on my plate she burst through the back room and said “just so you know breakfast doesn’t start until 7” I said ok I’m sorry and went to put it back and she said I don’t care keep it. Then I walked away not grabbing anything else but coffee. As I got my coffee she said the exact same thing to another customer and made him leave starting his day without any breakfast. Just rude.
  • KK
    kushmastter
    Nov 1, 2025
    5.0
    Clean rooms in great breakfast best I've had in a while.

Frequently Asked Questions About Holiday Inn Express & Suites Emporia Northwest by IHG

Does Holiday Inn Express & Suites Emporia Northwest have a pool?

Yes, Holiday Inn Express & Suites Emporia Northwest has a heated indoor pool.

Is there a restaurant at Holiday Inn Express & Suites Emporia Northwest?

No, Holiday Inn Express & Suites Emporia Northwest offers complimentary breakfast, but there is no on-site restaurant.