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Holiday Inn Express & Suites Emporia Northwest by IHG

4.2
(514 reviews)

Business Details

3007 W. 18th Ave, Emporia, KS
66801, United States
(620) 343-1111
https://www.ihg.com/holidayinnexpress/hotels/us/en/emporia/empex/hoteldetail

About

HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Holiday Inn Express & Suites Emporia Northwest is your comfortable home base off I-35, close to downtown, Emporia State University, the David Traylor Zoo, Jones Park, and major local employers such as Tyson Foods and Hostess Brands. If you’re searching for a hotel in Emporia, our location makes it simple to explore the city’s favorite spots. Start your day with our free hot breakfast, then enjoy conveniences like free Wi-Fi, on-site parking, a 24-hour Fitness Center, and modern guest rooms equipped with mini fridges, microwaves, plush bedding, and coffee makers. No matter if you’re here for meetings or sightseeing, our Emporia, KS hotel delivers everything you need for a seamless stay. Relax, recharge, and experience the brighter side of travel at our hotel in Emporia, KS.

Location

Holiday Inn Express & Suites Emporia Northwest by IHG
3007 W. 18th Ave, Emporia, KS
66801, United States

Hours

Reviews

4.2
514 reviews
5 stars
282
4 stars
131
3 stars
41
2 stars
21
1 star
39

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers noted that the rooms and hotel were clean, although some mentioned issues with odors and maintenance.

Breakfast Quality

The breakfast received high praise for its variety and quality, with specific staff members being highlighted for their excellent service.

Staff Attitude

While many reviews praised the friendliness of the staff, there were notable complaints about rudeness and unprofessional behavior from certain employees.

Room Comfort

Guests generally found the beds comfortable, but some reported issues with room conditions, such as noise and maintenance problems.

Customer Service Issues

Several reviews mentioned significant problems with customer service, including miscommunication regarding reservations and inadequate responses to complaints.
  • YS
    Yiccy Notary Services
    5 days ago
    5.0
    We have a great experience! Clean. Smell good. A lot towels. Great breakfast!
  • HO
    Hilda Ostby
    Jan 31, 2026
    5.0
    This was our first time staying here and we had a great stay. Our room was spacious and comfortable. We slept well in a comfortable bed and it was quiet. Pets are welcome which is always nice. The staff was very friendly and helpful and a nice hour breakfast was available which is always nice
  • MS
    Mark Schaefer
    Jan 28, 2026
    5.0
    It’s a great day place
  • EL
    Elisha Laird
    Jan 11, 2026
    5.0
    I booked this hotel about 10mins before arrival due to needing a place to sleep while on a road trip. I didn't care much about where I was going, I just needed a bed and when I walked in I was smiling! The lobby was beautifully decorated for Christmas. I met some sweet people while there. The front desk staff was incredibly nice, both shifts. We had our dog with us and although there's a fee ($30), we didn't mind. There was grassy areas to walk her and not too much time downstairs. Our dog even loved the room (not the elevator, but thats her preference). The beds were soo comfortable and the water pressure in the shower was great! Definitely adding to my list if I ever need to go back through!
  • CG
    Christina Greenhill
    Dec 28, 2025
    1.0
    Guard your valuables!!!! My children and I went down for breakfast and when we arrived back at our room the door was cracked open. I later discovered my daughters tablet was missing! I informed the front desk who seemed very concerned at the moment, but failed horribly on their part. Their response to the incident- I went to go check and a handful of our camera were not working. We were not able to see what happened. It is very alarming that this event happened. We apologize. - Theg hotel ceased communication after this response. Very disappointed in this establishment. As a holiday inn member for years, I’ve never had such an experienced.

Frequently Asked Questions About Holiday Inn Express & Suites Emporia Northwest by IHG

Does Holiday Inn Express & Suites Emporia Northwest have a pool?

Yes, Holiday Inn Express & Suites Emporia Northwest has a heated indoor pool.

Is there a restaurant at Holiday Inn Express & Suites Emporia Northwest?

No, Holiday Inn Express & Suites Emporia Northwest offers complimentary breakfast, but there is no on-site restaurant.

Brand Certified Facts from Holiday Inn Express & Suites Emporia Northwest by IHG

This information is certified by Holiday Inn Express & Suites Emporia Northwest by IHG and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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