Location.com logo
Brand Certified

Best Western Emporia Inn

3.7
(167 reviews)

Business Details

2836 W 18TH AVE, Emporia, KS
66801-6181, United States
(620) 255-0933
http://bestwestern.com

About

HotelBest Western
Located in Emporia,KS, the Best Western Emporia Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Emporia Inn
2836 W 18TH AVE, Emporia, KS
66801-6181, United States

Hours

Reviews

3.7
167 reviews
5 stars
81
4 stars
30
3 stars
14
2 stars
16
1 star
26

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Multiple reviews highlighted concerns about cleanliness, including dirty rooms, mold, and unpleasant odors.

Customer Service

While some guests praised the friendly and accommodating staff, others reported unprofessional behavior and poor management responses.

Breakfast Quality

The breakfast received mixed reviews; some guests enjoyed it while others found it lacking compared to other hotels.

Room Conditions

Several guests noted issues with room conditions, including outdated facilities, musty smells, and maintenance problems.

Value for Money

Many customers felt the hotel was overpriced for the quality of their stay, especially given the issues encountered.
  • LJ
    Leeann Johnson
    2 days ago
    5.0
    Was friendly and welcoming to my sweet Goldendoodle.
  • BO
    Bryan O
    Feb 18, 2026
    1.0
    This hotel was the dirtiest, smelliest place I’ve ever stayed in. When I went to pull the curtains in the evening we found black mold stains on the back of them. If I could include pictures I would. It was horrible and shocking. We weren’t offered a room change or a refund, simply some “points” on the Best Western rewards program. No thanks, I won’t be back! The manager I spoke with denied that this was mold, saying it was from the sun hitting the back of the curtains. I don’t think the sun would turn a white curtain dark black, nor make it splotchy like mold cultures! Terrible experience overall. This hotel is being poorly run and is a health concern for all guests.
  • TT
    Trace Turecek
    Feb 18, 2026
    2.0
    Fair priced but not for the environment it in tails. -Very strong musty odor in hallways, carpet needs a very thorough cleaning and odor control put down. -There was dog food on the floor of my room, which was a pet free room, so doubtful it was cleaned very well. There was black mold on ceiling above the shower that needed addressed. Last but not least -I pulled the washable screen filters out of the front of the HVAC unit in my room and they were absolutely filthy, no possible way they had been cleaned in months if ever. Spoke to manager on duty when I left she said she would tell the owners and they would be serious about it, time will tell but I would possibly go with Holiday Inn express if traveling with a spouse or children as a health safety precaution!
  • TY
    Thomas Yearsley
    Jan 27, 2026
    1.0
    Room smelt terrible towels where dirty.
  • TF
    Tristian Demi Favinger
    Jan 27, 2026
    1.0
    SAVE YOUR MONEY!!! There are plenty of much nicer hotels right next door. Manager is a bit childish.

Frequently Asked Questions About Best Western Emporia Inn

Does Best Western Emporia Inn offer free breakfast?

Yes, the hotel offers free breakfast to all guests.

Are pets allowed at Best Western Emporia Inn?

Yes, pets are welcome at this hotel.

Brand Certified Facts from Best Western Emporia Inn

This information is certified by Best Western Emporia Inn and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: