Business Details
About
HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Welcome to the brand new Holiday Inn Express & Suites Coffeyville!
Experience Midwestern Hospitality at Coffeyville's newest and most modern Hotel, featuring a brand new design, and many amenities, such as Express Start Hot Breakfast, heated indoor pool, suite shop, business center, greatly appointed guest rooms with free high speed Internet, and expanded fitness center with state of the art equipment.
Our Hotel is the perfect location for business and leisure travelers alike, with close proximity to many nearby companies such as Coffeyville Resources Refinery, John Deere, Acme Foundry, Jensen International, Loren Cook Co, or the Coffeyville Community college. If your here for some adventure, Discover the history of the "Dalton Gang" at the Dalton Defender Museum, and check out the gang's attempted Robbery site the Perkins Building, you can even see the final resting place of these notorious bank robbers at the Elmwood Cemetery. You may also enjoy the many other charming and historical attractions Coffeyville has to offer such as Brown Mansion, Aviation Heritage Museum, Dalton Defenders Day, Interstate Fair & Rodeo or relax with the family at the Coffeyville Aquatic Center or one of three Local Parks.
Whatever the occasion, we are here to provide our guests with a clean and comfortable room with friendly attentive service so you can count on us to provide you with a memorable experience exceptional service and a hotel to love while visiting Coffeyville.
Location
Holiday Inn Express & Suites Coffeyville by IHG
701 Northeast Street, Coffeyville, KS
67337, United States
Hours
Reviews
4.4
429 reviews
5 stars
282
4 stars
83
3 stars
25
2 stars
19
1 star
20
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the friendly and accommodating staff, particularly highlighting the manager, Amy, for her exceptional service.
Cleanliness Issues
Several reviews mentioned cleanliness problems, including dirty rooms and bathrooms, with some guests expressing disappointment over the overall maintenance.
Breakfast Quality
The breakfast received positive feedback for its variety and quality, with many guests appreciating the options available.
Management Concerns
There were complaints regarding management's responsiveness and professionalism, particularly in handling guest issues and complaints.
Facilities Maintenance
Guests reported issues with facilities such as the pool being out of service and poor WiFi connectivity, indicating a need for better maintenance.
- JYJihbustqra Yihevso1 day ago4.0Overall, I had a pleasant stay. The service was very good and the staff were helpful and welcoming. The only downside for me was the food, which wasn’t really to my taste. Otherwise, the experience was positive.
- EREduardo RiggsDec 29, 20254.0Great service and friendly staff. The food just wasn’t my favorite.
- MTMike TimmDec 8, 20252.0This hotel just doesn't meet the standard you'd expect from a Holiday Inn. We stayed here for nearly 5 weeks. First there are roaches. We brought this up to staff and they were rather indignant about it. It is my understanding that an exterminator did come out and while there were still roaches, the ones we seen we very small so maybe it'll get rectified eventually. The pool was out the entire time, it's my understanding that it had been closed for repairs for about 3 months. There was only one ice machine, as the other two were broken and never repaired during our stay. Most of the staff are pleasant and helpful. The breakfast is slightly above average and it was usually well stocked. The fitness room is small but typical for any hotel, everything worked as it should. The laundry room only had one washer and one dryer but they worked well and are relatively inexpensive; $1.75 for a wash, $1 for dryer. Overall we was just disappointed and it's hard to overlook roaches when you're staying for several weeks. Last thing you want is to take them home with you in your luggage.
- C3Charles Bennett 3Oct 19, 20251.0I stayed at the Holiday Inn Express in Coffeyville, Kansas, and this was one of the most frustrating and disappointing hotel experiences I’ve ever had. On two consecutive nights, the fire alarm went off at 4 a.m., jolting me, my wife, and other guests awake. The showers are also molded in all 4 corners for it to be a new hotel. When I brought this up with the general manager, not only did she seem uninterested in resolving the issue, but she also offered no apology. I was told the alarm was triggered by another guest taking hot showers, seriously? And somehow, that became my problem to just deal with. When I asked about a refund or compensation for being woken up two nights in a row, the general manager flat-out refused and acted like I was inconveniencing her. No eye contact, no empathy, nothing. It wasn’t until the front desk manager stepped in and advocated on my behalf that some form of compensation was offered. Even then, the GM silently handed it over without acknowledging the inconvenience or showing any sense of professionalism. This kind of management is unacceptable especially in hospitality. I expect a basic level of courtesy and concern from any hotel, and this was far below that standard. If you're thinking of staying here, I’d seriously reconsider.
- AAAnokahi AbdullahiSep 19, 20254.0Good service. One question about warranty- could u reply here or email
Frequently Asked Questions About Holiday Inn Express & Suites Coffeyville by IHG
What are the check-in and check-out times at Holiday Inn Express & Suites Coffeyville by IHG?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Is breakfast included with a stay at Holiday Inn Express & Suites Coffeyville by IHG?
Yes, a complimentary buffet breakfast is available for all guests.
Does the hotel offer free Wi-Fi for guests?
Yes, free Wi-Fi is available in public areas throughout the property.
Are pets allowed at Holiday Inn Express & Suites Coffeyville?
No, pets including cats and dogs are not allowed at this hotel.
Is the hotel accessible for guests with mobility challenges?
Yes, the hotel is mobility accessible and provides accessible parking.
What fitness and recreational amenities are available at the hotel?
The hotel features a free fitness center with elliptical machines, free weights, and treadmills, as well as an indoor heated pool and hot tub.
Does Holiday Inn Express & Suites Coffeyville offer contactless check-in and check-out?
Yes, the hotel provides contactless check-in and check-out options for guest convenience.
What nearby places of interest can guests visit around the hotel?
Guests can explore the Dalton Defender Museum and the historic Perkins Building, as well as relax at Walter Johnson Park or the Coffeyville Aquatic Center after their stay.
Are there nearby dining options to try local cuisine?
Yes, guests can visit nearby restaurants such as El Pueblito for Tex-Mex cuisine and China Garden for Chinese food.
What accommodations are available nearby if I am looking for alternatives?
Nearby hotel options include SureStay Plus Hotel by Best Western Coffeyville, Schwinn Motel, and Travelodge by Wyndham Coffeyville.