Holiday Inn Express & Suites Coffeyville by IHG

4.4
425 reviews
Hotel Exterior

About

HotelWedding VenueBusiness Meeting Locations
Welcome to the brand new Holiday Inn Express & Suites Coffeyville! Experience Midwestern Hospitality at Coffeyville's newest and most modern Hotel, featuring a brand new design, and many amenities, such as Express Start Hot Breakfast, heated indoor pool, suite shop, business center, greatly appointed guest rooms with free high speed Internet, and expanded fitness center with state of the art equipment. Our Hotel is the perfect location for business and leisure travelers alike, with close proximity to many nearby companies such as Coffeyville Resources Refinery, John Deere, Acme Foundry, Jensen International, Loren Cook Co, or the Coffeyville Community college. If your here for some adventure, Discover the history of the "Dalton Gang" at the Dalton Defender Museum, and check out the gang's attempted Robbery site the Perkins Building, you can even see the final resting place of these notorious bank robbers at the Elmwood Cemetery. You may also enjoy the many other charming and historical attractions Coffeyville has to offer such as Brown Mansion, Aviation Heritage Museum, Dalton Defenders Day, Interstate Fair & Rodeo or relax with the family at the Coffeyville Aquatic Center or one of three Local Parks. Whatever the occasion, we are here to provide our guests with a clean and comfortable room with friendly attentive service so you can count on us to provide you with a memorable experience exceptional service and a hotel to love while visiting Coffeyville.

Location

Holiday Inn Express & Suites Coffeyville by IHG
701 Northeast Street, Coffeyville, KS
67337, United States

Hours

Reviews

4.4
425 reviews
5 stars
282
4 stars
80
3 stars
25
2 stars
18
1 star
20

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many reviews praised the staff for being friendly, accommodating, and helpful, particularly highlighting the manager, Amy.

Cleanliness Issues

Several guests reported cleanliness problems in rooms and bathrooms, including mold, dirt, and maintenance issues.

Breakfast Quality

The breakfast received positive feedback for its variety and quality, with some guests calling it the best among Holiday Inns.

Management Concerns

There were multiple complaints about management's lack of responsiveness and professionalism, particularly regarding guest issues.

Room Conditions

While some rooms were described as clean and updated, others reported issues such as poor WiFi, broken amenities, and overall maintenance concerns.
  • C3
    Charles Bennett 3
    Oct 19, 2025
    1.0
    I stayed at the Holiday Inn Express in Coffeyville, Kansas, and this was one of the most frustrating and disappointing hotel experiences I’ve ever had. On two consecutive nights, the fire alarm went off at 4 a.m., jolting me, my wife, and other guests awake. The showers are also molded in all 4 corners for it to be a new hotel. When I brought this up with the general manager, not only did she seem uninterested in resolving the issue, but she also offered no apology. I was told the alarm was triggered by another guest taking hot showers, seriously? And somehow, that became my problem to just deal with. When I asked about a refund or compensation for being woken up two nights in a row, the general manager flat-out refused and acted like I was inconveniencing her. No eye contact, no empathy, nothing. It wasn’t until the front desk manager stepped in and advocated on my behalf that some form of compensation was offered. Even then, the GM silently handed it over without acknowledging the inconvenience or showing any sense of professionalism. This kind of management is unacceptable especially in hospitality. I expect a basic level of courtesy and concern from any hotel, and this was far below that standard. If you're thinking of staying here, I’d seriously reconsider.
  • AA
    Anokahi Abdullahi
    Sep 19, 2025
    4.0
    Good service. One question about warranty- could u reply here or email
  • PS
    Piper Saigo
    Sep 18, 2025
    5.0
    good service. One question about warranty could you reply here or email ?
  • LD
    LaToya Dockery
    Aug 27, 2025
    5.0
    Everytime I come to town I will always stay here no matter if my event is at another hotel. Friendly staff, clean, breakfast is always fresh!
  • LM
    Lee Ann Martin
    Aug 19, 2025
    5.0
    Stayed 2 nights in August 2025. The hotel is on a highway, but if there was highway noise at night, it didn’t wake us. Freshly remodeled. Has a meeting room off the main lobby. Plenty of lobby work tables, couches, and chairs. Snacks and drinks for purchase from the lobby, with free cookies offered mid-afternoon. Fitness center has 7-8 pieces of equipment, e.g. ellipticals, treadmills, and a bench with free weights. Indoor pool. Small 4-person picnic table outside. Everything in our room was in working order except one light, which I reported. Room included microwave, mini fridge, and a Keurig. Satellite TV. The WiFi worked fine. I think there’s an online description somewhere that makes it seem like there are golf and tennis “on-site.” Those aren’t on-site, but there’s a nearby 18-hole public course (Hillcrest), and the city is in the midst of refurbishing tennis and pickleball courts (LeClere Park).

Frequently Asked Questions About Holiday Inn Express & Suites Coffeyville by IHG

What are the check-in and check-out times at Holiday Inn Express & Suites Coffeyville by IHG?

Check-in time is at 3:00 PM and check-out time is at 11:00 AM.

Is breakfast included with a stay at Holiday Inn Express & Suites Coffeyville by IHG?

Yes, a complimentary buffet breakfast is available for all guests.