At the Best Western Plus Patterson Park Inn you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Patterson Park Inn will stand out among other hotels in Arkansas City,KS. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Patterson Park Inn will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Staff received high praise for being friendly, helpful, and accommodating, although some reviews noted issues with accountability and responsiveness.
Cleanliness
Most guests reported that the hotel was very clean and well-maintained, with some exceptions regarding specific rooms.
Room Issues
Several guests experienced problems with room assignments, such as incorrect bookings and maintenance issues like low water pressure and hot water availability.
Breakfast Quality
The breakfast offerings were generally well-received, with many guests appreciating the variety and quality, though some noted inconsistencies.
Location Concerns
The hotel is described as being somewhat isolated, with limited dining options within walking distance.
MP
Meta Pierson
3 days ago
1.0
Credit card charged $6000.00 for a 7 day stay. Guest services slow to respond to my requests.
CB
Connie Bryant
Nov 15, 2025
5.0
Staff is so friendly and literally went above and beyond for me during my stay. Would highly recommend this place if you need a place to stay at.
DW
donna west
Oct 16, 2025
5.0
Traveling from Missouri. The desk person was awesome. He took his time and helped in everyday. Marv was great. Can't say enough
TV
Thomas Vandeventer
Jul 14, 2025
1.0
sold out due to train employees in town. call ahead or book ahead of time for a room.
JM
Jennifer McPherson
Jul 5, 2025
1.0
Absolutely Appalling Experience — Avoid at All Costs
I made a reservation on Tuesday for a Friday stay for my family of seven — two adults and five kids. Because the online system didn’t allow me to request adjoining rooms, I called directly to ensure we had two rooms with two queen beds each and a rollaway, specifically adjoining. The man on the phone pressured me to book immediately, claiming there were “only three adjoining rooms left” and that I should lock it in before I lost the opportunity.
Fast forward to check-in:
No adjoining rooms.
Not even close.
Instead, we were handed two rooms with one king bed each. That's two beds total for seven people. A blended family with five children — and the hotel seriously expects us to pretend that’s what we booked?
I immediately called the front desk. The response? A casual, indifferent “there’s nothing I can do.” So I called the main number on the website — same thing: “Since you’re already in the rooms, there’s nothing we can do.”
It was midnight on a holiday weekend. What exactly were we supposed to do — drive our exhausted kids back to Wichita?
Suddenly, nobody remembers the phone call I made.
Suddenly, there’s no record of the verbal confirmation.
Suddenly, they’re insisting I booked online — which I absolutely did not.
And of course, nobody can issue a refund.
Nobody can fix the mistake.
Nobody is “authorized” to do anything.
$500 later, we're crammed into two rooms that aren’t remotely what we booked — and the hotel staff seems perfectly fine with that. The level of disorganization and blatant lack of accountability is staggering.
This wasn’t just a mistake — it was gross negligence, followed by radio silence, gaslighting, and total apathy. Customer service clearly ranks dead last on this property’s priorities. But I guess when you’re the only game in a small town, you don’t have to care.
Shameful.
Do better.
Frequently Asked Questions About Best Western Plus Patterson Park Inn
What is the address of Best Western Plus Patterson Park Inn?
The Best Western Plus Patterson Park Inn is located at 6100 Patterson Pkwy, Arkansas City, KS 67005-5729, US.
What are the operating hours of Best Western Plus Patterson Park Inn?
Best Western Plus Patterson Park Inn operates 24 hours a day, 7 days a week.
Does Best Western Plus Patterson Park Inn provide free Wi-Fi?
Yes, the hotel offers free Wi-Fi access for all guests.
What amenities are offered for business travelers at Best Western Plus Patterson Park Inn?
For business travelers, all guest rooms include a spacious work desk and free internet access to stay productive.
Are there any facilities to help guests stay fit during their stay at Best Western Plus Patterson Park Inn?
Yes, the hotel has an in-house fitness room for guests to maintain their workout routines.
Is there a mini fridge available in the rooms?
Each room is equipped with a convenient in-room mini fridge ideal for drinks and snacks, especially for extended stays.
What special promotion is currently available at Best Western Plus Patterson Park Inn?
Guests who stay 2 nights can receive a $50 Best Western Gift Card as part of a promotion.
What is the best way to book a room at Best Western Plus Patterson Park Inn?
You can book a room through their official website at http://bestwestern.com or the provided Best Western Plus booking link.
Are there nearby points of interest or transportation that can help guests find the Best Western Plus Patterson Park Inn?
The hotel itself is a central location in Arkansas City, and guests can use local transportation options to reach it easily. Although the nearby places list largely features the hotel itself, the address on Patterson Parkway is a key location for convenient access.
What local attractions can guests explore near Best Western Plus Patterson Park Inn?
Guests can explore attractions in Arkansas City, KS, around the hotel area, staying conveniently at Best Western Plus Patterson Park Inn close to local cultural and recreational sites.