Best Western Plus Patterson Park Inn

4.6
583 reviews

About

Hotel
At the Best Western Plus Patterson Park Inn you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Patterson Park Inn will stand out among other hotels in Arkansas City,KS. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Patterson Park Inn will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.

Location

Best Western Plus Patterson Park Inn
6100 Patterson Pkwy, Arkansas City, KS
67005-5729, United States

Hours

Reviews

4.6
583 reviews
5 stars
435
4 stars
112
3 stars
17
2 stars
7
1 star
12

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff received high praise for being friendly, helpful, and accommodating, although some reviews noted issues with accountability and responsiveness.

Cleanliness

Most guests reported that the hotel was very clean and well-maintained, with some exceptions regarding specific rooms.

Room Issues

Several guests experienced problems with room assignments, such as incorrect bookings and maintenance issues like low water pressure and hot water availability.

Breakfast Quality

The breakfast offerings were generally well-received, with many guests appreciating the variety and quality, though some noted inconsistencies.

Location Concerns

The hotel is described as being somewhat isolated, with limited dining options within walking distance.
  • MP
    Meta Pierson
    3 days ago
    1.0
    Credit card charged $6000.00 for a 7 day stay. Guest services slow to respond to my requests.
  • CB
    Connie Bryant
    Nov 15, 2025
    5.0
    Staff is so friendly and literally went above and beyond for me during my stay. Would highly recommend this place if you need a place to stay at.
  • DW
    donna west
    Oct 16, 2025
    5.0
    Traveling from Missouri. The desk person was awesome. He took his time and helped in everyday. Marv was great. Can't say enough
  • TV
    Thomas Vandeventer
    Jul 14, 2025
    1.0
    sold out due to train employees in town. call ahead or book ahead of time for a room.
  • JM
    Jennifer McPherson
    Jul 5, 2025
    1.0
    Absolutely Appalling Experience — Avoid at All Costs I made a reservation on Tuesday for a Friday stay for my family of seven — two adults and five kids. Because the online system didn’t allow me to request adjoining rooms, I called directly to ensure we had two rooms with two queen beds each and a rollaway, specifically adjoining. The man on the phone pressured me to book immediately, claiming there were “only three adjoining rooms left” and that I should lock it in before I lost the opportunity. Fast forward to check-in: No adjoining rooms. Not even close. Instead, we were handed two rooms with one king bed each. That's two beds total for seven people. A blended family with five children — and the hotel seriously expects us to pretend that’s what we booked? I immediately called the front desk. The response? A casual, indifferent “there’s nothing I can do.” So I called the main number on the website — same thing: “Since you’re already in the rooms, there’s nothing we can do.” It was midnight on a holiday weekend. What exactly were we supposed to do — drive our exhausted kids back to Wichita? Suddenly, nobody remembers the phone call I made. Suddenly, there’s no record of the verbal confirmation. Suddenly, they’re insisting I booked online — which I absolutely did not. And of course, nobody can issue a refund. Nobody can fix the mistake. Nobody is “authorized” to do anything. $500 later, we're crammed into two rooms that aren’t remotely what we booked — and the hotel staff seems perfectly fine with that. The level of disorganization and blatant lack of accountability is staggering. This wasn’t just a mistake — it was gross negligence, followed by radio silence, gaslighting, and total apathy. Customer service clearly ranks dead last on this property’s priorities. But I guess when you’re the only game in a small town, you don’t have to care. Shameful. Do better.

Frequently Asked Questions About Best Western Plus Patterson Park Inn

What is the address of Best Western Plus Patterson Park Inn?

The Best Western Plus Patterson Park Inn is located at 6100 Patterson Pkwy, Arkansas City, KS 67005-5729, US.

What are the operating hours of Best Western Plus Patterson Park Inn?

Best Western Plus Patterson Park Inn operates 24 hours a day, 7 days a week.