Holiday Inn Express & Suites East Wichita I-35 Andover by IHG

Reviews

• HB

  Holly Barton

  Mar 6, 2026
  1.0
  The bunk room was a nice thought but the room was kind of in disrepair. My kids found an empty Gatorade bottle under one of the twin beds, there was sticker gunk on the frame of one of the beds and the TV only had a DVD player (no actual cable or TV service) and the front desk had no DVDs to loan out. Why even have a TV at all? The TV in the main room had spotty service and dint work 1/2 the time. The king mattress felt like we were sleeping on a piece of plywood and will result in a trip to the chiropractor to fix the damage that one night’s sleep on that “bed” did. The hotel needs updating and some new mattresses or at least a mattress topper. Not a great value and pricey for the quality. Not a great breakfast either and the pancake machine wasn’t on/working and the sausage gravy had a funny aftertaste.
• NH

  Noah Hohnholt

  Feb 14, 2026
  1.0
  We were in our room for less than 8 hours, and I would have rathered slept in the car. We arrived to the hotel at almost 11pm, the first clue it was going to be a horrible experience should have been the luggage carts. All of the fabric was torn off, with threads just barely hanging on, it was dirty, and the wheels were so dirty you couldn't move the cart without some extra elbow grease to get the wheels to start spinning. The front desk was cluttered, dark, and not inviting in anyway. After just having come off of the highway for 5 hours, we were just ready to sleep. We rented a queen suite with a pullout bed for the kids. On our way to the room on the second floor, the sides of the carpet and the whole elevator was littered with trash and other various debris of types. The door to our room was painted over and you could see all of the wood chips and defects right through the paint. Once in the room, it didn't feel any better. The room was dark and the lighting was poor. There were two TVs in the one room, both having missing wall plates with wire fastened to the dry wall. The enamel in the toilet seat was torn and ripped, and when we went to pull out the pull out bed, there was no mattress! I called the front desk to ask for one and the front desk girl said she would contact maintenance. After 10 minutes had passed, I went to the front desk. I waited for 5 minutes at the front desk before having to knock and ask for help into the void. Suddenly the front desk girl comes from the behind the wall, where she was at the entire time I stood and waited, not even 6 feet from me. She was polite and I have no issues with the service expect for the very delayed and non sense of urgency to correct our problem. She was nice enough to find us a new room with a mattress in the couch and allowed us to move. We should have never moved. The new room we went into, the front door was wrapped and we had to use our body weight to open the door, the floors were dirtier than the room before, the mattress to pull out might has we'll have been a blanket as it was hardly an inch thick and deformed. The " clean sheets' had a hole and a dark stain in it. And under cushions appeared as if it has never been vacuumed. The queen bed was maybe 2 inches thick, with broken springs. Sitting in the bed actually made me sore. And don't even get me started on " sleeping" in the bed if you can call it that. It took us 3am to fall asleep because of how uncomfortable we were. The tvs channel didn't match what the tv channel said it was. The cables and power cords were fastened to the wall and dropping onto the floor. The bathroom shower was stained in black, the caulk around the walls was barely holding anything together, the paint was tearing from the drywall. It appeared as if this hotel was bought from a slumlord, and they replaced the mirrors and the curtains and called it a holiday inn. We enjoy most of our stays with Holiday Inn, but this experience alone gurentees I'll never stay at this particular holiday inn ever again. Our reimbursement for the trouble was " 1 free drink and 1 free snack" from the pantry with an inventory of Doritos, ramen, and diet coke. Those were our free options to make up for the horrible state of the hotel.
• SS

  Samuel S

  Dec 22, 2025
  3.0
  Our beds are comfortable. Some of the outlets and lights did not work properly. The shower was good. The staff here is quite nice. The breakfast was OK. I would choose the cinnamon rolls. Check the apples, one of them was rotten. Looks like they’re working on updating it a little bit the decorations for Christmas were nice and the hallways were recently redone.
• DB

  Debra Barcus

  Dec 4, 2025
  5.0
  WAS AT ROSEHILL KANSAS FOR MY NIECE N HER NEW HUBBY WEDDING AT GRITT FARMS INC. THAT WAS A GREAT PLACE TOO, FOR THEIR WEDDING. N NOT SURE WHO CATERED THEIR FOOD. WAS EXCELLENT!!. Back to hotel. My Sister n Husbsnd,from Gladstone, Mo., got me a room here for overnight as I live over 4 hours away. The bed was fit for a QUEEN, FIRM. HAD PILLOWS 2 EACH ON A SIDE ONE, crocheted onto each pillow case, one marked firm n one marked soft. Room very clean n Neat. Bathroom very clean. In the morning had a Breakfast Bar. BETTER THAN MOST PLACES I HAVE BEEN. N I HAVE LIVED IN K.C. MO. THE NIGHT CLERK VERY FRIENDLY N HELPFUL. I was up late ( not a good sleeper.) Picked up a newspaper H20 n took up to my room. ECELLENT HOTEL was very close to Gritt Farms Inc. Where wedding held for my niece n new Hubby. I will stay here again if in Rosehill KS . Sorry doing this later . Nieces wedding was November - -8-2025. So no pictures. Breakfast Bar was more like at a restaurant. Plenty to eat hot n cold food n lots of choices. Rooms were very spacious also. This made my day. Beautiful place to stay before heading home the next day. Thank you ❤️ Sherri n Kyle.
• CB

  Chris Bennett

  Nov 29, 2025
  1.0
  Filthy, tv didn’t work, toilet ran, rude manager