Business Details
About
Hotel
At the Best Western Plus Warsaw you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Warsaw will stand out among other hotels in Warsaw,IN. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Warsaw will provide you with the superior customer service that you are used to at any Best Western hotel.
Location
Hours
Reviews
3.8
199 reviews
5 stars
92
4 stars
43
3 stars
16
2 stars
20
1 star
28
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted concerns about room cleanliness, including reports of dirty sheets, mold, and unpleasant odors.
Staff Performance
Customer experiences with staff were mixed; while some praised friendly and helpful service, others reported rudeness and unprofessional behavior.
Accessibility Problems
Several guests faced significant issues with room accessibility and amenities, particularly for those requiring handicap accommodations.
Breakfast Quality
The breakfast offerings received mixed reviews, with some guests enjoying the selection while others found it lacking in quality and variety.
Maintenance Concerns
Numerous guests reported maintenance issues, including broken elevators, malfunctioning air conditioning, and plumbing problems.
- AOAlan OlsonNov 17, 20254.0Best Western hotels, listen,,, buy some calcium lime and rust remover and clean those shower heads.
- KGKyler GNov 2, 20251.0Was promised a comped room due to reservation error. Night desk was very friendly and understanding, manager was rude, walked into our room without knocking, and charged us without saying anything about it.
- BTBryan TaylorOct 29, 20255.0I had no problem.
- PDPam DawsonOct 27, 20255.0Very clean rooms...like the continental breakfast before checking out. Was kept stocked with food abs yummy too.
- KBKasey BarberSep 26, 20251.0was very disappointed with my stay. I booked two rooms for my daughter’s wedding weekend—one for myself (Thursday–Sunday) and one for my parents (Friday–Saturday). My mom is wheelchair-bound, so it was essential that they have the one handicap-accessible room with a walk-in shower, as shown on the booking app. Before the wedding, I confirmed with the front desk that this was indeed the room my parents would receive, and was told yes. When my parents arrived after driving three hours, they were checked into the room only to find it completely unusable—mattress and box spring pushed against the window, trash bags left in the bathroom, and overall not prepared for guests. After moving all their belongings and my mom back down to the front desk, staff admitted, “Oops, we aren’t supposed to use that room,” and reassigned them. The new “accessible” room only had a standard tub with a grab bar, which my mom cannot use. This left her without a safe way to shower or use the restroom during the most important weekend—her granddaughter’s wedding. I had to pause wedding preparations to scramble for a solution. No other hotels in the area had a walk-in shower available. In the end, the best I could do was find an emergency appointment for her to wash her hair, which cost $75 just so she could feel somewhat prepared for the wedding. Despite that, she went two full days unable to shower. What should have been a joyful weekend was made unnecessarily stressful and upsetting. My parents and I were left struggling with unsafe and inadequate accommodations, despite the hotel’s prior confirmation that the correct room was reserved. To make matters worse, multiple staff members were unable to offer any meaningful solution or even a discount for the trouble, despite the fact that they had confirmed the accessible room just the day before. This experience was deeply disappointing, and I would not recommend this hotel to anyone needing reliable accessible accommodations. If a hotel cannot provide or guarantee the accessibility features it advertises, it should not list them at all. Misrepresenting accessibility is unacceptable and leaves families like mine in impossible situations.
Frequently Asked Questions About Best Western Plus Warsaw
What amenities does Best Western Plus Warsaw offer for business travelers?
Best Western Plus Warsaw provides spacious work desks and free internet access in all guest rooms, ideal for business travelers.
Are there any in-room facilities catering to extended stay guests at Best Western Plus Warsaw?
Yes, each room includes an in-room mini fridge for drinks and snacks, perfect for extended stays.
Does Best Western Plus Warsaw offer free Wi-Fi to its guests?
Yes, Best Western Plus Warsaw offers free Wi-Fi for all guests.
What are the operating hours of Best Western Plus Warsaw?
Best Western Plus Warsaw is open 24 hours a day, seven days a week.
Is there a fitness facility available at Best Western Plus Warsaw?
Yes, the hotel has an in-house fitness room to help you keep up with your workout routine.
Where is Best Western Plus Warsaw located?
It is located at 3825 Lake City Hwy, Warsaw, IN 46580-3945, United States.
Are there any Mexican restaurants near Best Western Plus Warsaw?
Yes, nearby Mexican dining options include Hacienda Mexican Restaurant and Maria's Family Restaurant.
Where can I find places to enjoy a drink near Best Western Plus Warsaw?
Nearby bars and pubs include La Cantina and Euphoria, which are great spots to enjoy a drink after your stay.
Are there any other hotels near Best Western Plus Warsaw?
Yes, the Holiday Inn Express & Suites Warsaw is a nearby hotel option.
How can nearby attractions help in planning my visit to Best Western Plus Warsaw?
You can visit Ritter's Frozen Custard nearby for a sweet treat or explore local shops like Kendall Lighting Center for a shopping experience before or after your stay.