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Location
Holiday Inn Express & Suites Wabash by IHG
1311 North Cass Street, Wabash, IN
46992, United States
Hours
Reviews
4.0
365 reviews
5 stars
169
4 stars
101
3 stars
44
2 stars
19
1 star
32
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the cleanliness of the rooms and the hotel overall, although some noted issues with specific areas like carpets and bathrooms.
Staff Service
The staff received numerous compliments for being friendly, helpful, and attentive, contributing positively to the overall experience.
Amenities
Guests appreciated the breakfast offerings and the comfort of the beds, but there were complaints about missing amenities like the hot tub and outdated technology.
Location Access
Several reviews mentioned difficulty accessing the hotel due to its location behind a grocery store and poor signage.
Management Issues
There were multiple complaints regarding management practices, including billing issues and lack of responsiveness to customer concerns.
- CLCharlotte LutzNov 1, 20255.0We had a wonderful stay here! Everything was exceptionally clean and smelled nice. The staff was incrediblely helpful and friendly.
- JTJulia TorrenceOct 7, 20254.0TV was in add place not in front of bed
- JSJessica SmithSep 9, 20255.0Had a brief one night stay here while traveling. Took me a moment to find it because it doesn't have a direct outlet to the road, you have to go through the parking lot of Kroger and Culver's. Despite that the hotel was fantastic! Looks newly remodeled, clean, smells fresh, comfy beds, comfortably sized bathroom with large walk-in shower and Dove brand pump bottles of shampoo, conditioner, hand soap, and lotion; water pressure and temperature in the bathroom was perfect! Plenty of space for luggage, no stains that I could see on any of the furniture. Room had a properly working microwave, large mini fridge with a little freezer compartment, large mounted television, and the size of the room was perfect for two people even with a chaise lounge, side table, large desk with rolling chair, and a small cube ottoman. Check in was quick and efficient, the manager was nice, and check out was even quicker. Would absolutely stay again!
- JTJeanne TennysonAug 27, 20251.0The manager canceled my booking made through booking.com when he couldn’t run my Credit Card. I had booked the room to be paid for at the property. He was rude on the phone saying he was fully booked. My credit card worked fine by the way. In the end I had to book a room in another town adding travel time before my early morning funeral.
- RSRoberta SmithAug 24, 20255.0Have to go through Kroger parking lot to get there. No hot tub but nice pool. We loved it.
Frequently Asked Questions About Holiday Inn Express & Suites Wabash by IHG
What are the check-in and check-out times at Holiday Inn Express & Suites Wabash?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Is free breakfast available at the hotel?
Yes, a complimentary buffet breakfast is available for guests.
Does the hotel offer any fitness facilities?
Yes, there is a free fitness center with equipment including elliptical machines, free weights, and treadmills.
Are pets allowed at Holiday Inn Express & Suites Wabash?
No, pets including dogs and cats are not allowed at this hotel.
Does the hotel provide free Wi-Fi and parking?
Yes, free Wi-Fi is available in public areas and free parking is provided for guests.
What sanitation measures are in place at the hotel?
The hotel uses commercial grade disinfectants, enhances cleaning in common areas and guest rooms, disinfects or discards plastic keycards, and employees are trained in cleaning and hand washing procedures.
Are there any accessibility features available at the hotel?
Yes, the hotel has accessible parking, mobility accessible rooms, and elevators for guest convenience.
Can I use digital guest room keys at this hotel?
Yes, digital guest room keys are available for contactless check-in and checkout.
Where can guests find grocery and dining options near the hotel?
Nearby grocery and dining options include Kroger grocery store and bakery, Mi Pueblo V Mexican Restaurant, Harvey Hinklemeyers pizza restaurant, Asian Buffet, New Asian Buffet, Culver's fast food, and Wings Etc. bar and grill.
What nearby services can help with financial transactions and shipping?
Guests can use The Exchange Network and Coinme ATMs, Western Union money transfer services, Sunshine Pack & Ship courier and shipping services, and UPS Authorized Shipping Outlet nearby.
Are there any nearby medical facilities or health-related services?
Near the hotel you will find Lutheran Health Imaging, Parkview Physicians Group including Podiatry and FirstCare Walk-In Clinic, Parkview Wabash Health Clinic - Family Medicine, and orthopedist David Mays Jr. PA.