Business Details
About
HotelWedding VenueConference Center
Welcome to the Candlewood Suites South Bend Airport, centrally located in South Bend, Indiana. Our extended stay hotel is conveniently located near both I-80 and I-90 and the South Bend International Airport (SBN).
Leisure travelers enjoy the numerous attractions that are close to our hotel. The world renowned University of Notre Dame is just a short four mile drive from our hotel. Other local attractions close to the hotel include the Studebaker National Museum-3 mi,Four Winds Casino-6 mi, University Park Mall-10 mi, the Potawatomi Zoo-12 mi, and downtown South Bend- 2 mi.Our location is ideal for corporate housing. Businesses within five miles of the hotel include Memorial Hospital, Koontz Wagner, Honeywell, FedEx, AT&T, Amazon Distribution Center, and the U.S. Army Reserve. The Century Center Convention Center is also just a few miles from our hotel.
Our guests will enjoy a cozy extended stay room with a full kitchen, work desk, and recliner. Our amenities include free high-speed wireless Internet access, complimentary laundry facilities, a Fitness Center and a Business Center. Other amenities include the 24-hour Candlewood Cupboard and the Lending Locker, where you can borrow items such as crock pots, blenders, etc. Whether your next visit to South Bend is for an extended stay or a short stay, our friendly front desk staff looks forward to welcoming you home.
Location
Candlewood Suites South Bend Airport by IHG
3916 Lincoln Way West, South Bend, IN
46628, United States
Hours
Reviews
3.9
400 reviews
5 stars
186
4 stars
101
3 stars
44
2 stars
31
1 star
38
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted problems with cleanliness, particularly in bathrooms and common areas, with reports of hair and dirt left by previous guests.
Customer Service
While some guests praised the staff for their helpfulness and professionalism, others reported poor customer service experiences, including billing issues and unresponsive management.
Room Quality
Guests generally found the rooms spacious and comfortable, with good amenities like kitchenettes, but some noted outdated decor and maintenance issues.
Safety Concerns
Several reviews expressed feelings of unsafety in the area surrounding the hotel, with reports of loud parties and unsettling behavior from other guests.
Value for Money
The hotel was often described as a good value for extended stays, offering amenities like free laundry and a kitchenette, though some guests felt the lack of breakfast options was a downside.
- SBShell “sunshine” BellNov 17, 20255.0Candlewood Suites is a very nice homey hotel. It's preferably for extended stays but not necessary of course. I'm honored to have my family and I stay here while we take handle business and do some sightseeing. There is so much to offer out here. Especially the Studebaker museum. That was so cool. It exceeded my expectations. However, back to Candlewood Suites... It's in a great location next to the airport, and many gas stations nearby. Ifyou need a midnight snack or need to fuel up from your travels you can do so. I love how Candlewood is inviting and the folks are so kind and offer a helping hand or point you in the right direction. You have the option for your room to be cleaned when you would like, or put do not disturb when we need our sleep 😴 They feel like part of your family and not just a business. They offer a cupboard which entails lots of food if you need some food or snacks or even some deodorant. Coffee is always fresh on the grind and ready at all times. You've got your washer and dryer and also the weight room. There is no pool though. All together as I had mentioned before, anytime I come to indiana, I will be staying here. Thank you again for everything and I'll end this review for now. I just wanted to share my experience and I hope everyone has a wonderful day. Take care.
- JWJennifer woodAug 31, 20253.0Room was nice size,beds were comfortable and clean. The shower was not cleaned properly, previous guests hair was still in there. The check in process took about 20min even thou we already booked and paid online.
- KCKeith CoalterAug 31, 20253.03 star rating because housekeeping needs some training. Shower floor not clean and full of someone's hair. Other than that, rest of room was clean and spacious. Check in time took extremely long at the counter, even after room was already booked and paid for through priceline. Room was about $50 cheaper through priceline vs calling hotel directly.
- JKjeff KleinAug 28, 20251.0Cancelled my reservation made 4 months in advance 1 week before check in leaving me absolutely no other options for concert in town. Absolutely TERRIBLE customer service. Do not book here. Will leave you hanging at the last min. Edit to reply to Management response: This is the FIRST time i've had an explanation. The "good faith" booking was an 80 min round trip to concert venue, where the hotel I had booked was only 30. This was not reasonable. The "substantial" amount I requested was for the concert tickets I cannot use now ($700). As you can see, they will put a narrative that spins it to make it look favorable to them. Point and case made on my review.
- ETEddie TraczykJul 31, 20255.0I ended up staying here after my flight was delayed so I was obviously already in a crappy mood but was completely and positively surprised by how much I enjoyed this hotel. As someone who grew up in the 90s the room had a slightly older but well taken care of layout that felt more like a one bedroom apartment than a hotel. Full sized sink, dish washer, and fridge, spacious living room layout, great bed, and the customer service was far above what I expected. I don't normally review places but this hotel left an unforgettable impression on me and made my layover feel much more enjoyable. Also some great and cheap restaurants in walking distance. Would absolutely stay again if I'm ever in the area. Stay here if you're wanting to be by the airport!
Frequently Asked Questions About Candlewood Suites South Bend Airport by IHG
What are the standard check-in and check-out times at Candlewood Suites South Bend Airport?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Does Candlewood Suites South Bend Airport allow pets?
Yes, both cats and dogs are allowed at the hotel, making it pet-friendly.
Is parking available at Candlewood Suites South Bend Airport, and is there a fee?
Yes, parking is available for free for guests at the hotel.
What fitness amenities are available at Candlewood Suites South Bend Airport?
The hotel offers a free fitness center with equipment including elliptical machines, free weights, and treadmills.
Does the hotel provide any business services or facilities?
Yes, there is a business center available for guests to use.
Are there any special cleaning or safety protocols at Candlewood Suites South Bend Airport?
Yes, the hotel uses commercial grade disinfectants, enhanced cleaning in common areas and guest rooms, sanitizers are available, and employees are trained in cleaning and hand washing procedures.
Is Candlewood Suites South Bend Airport accessible for guests with mobility challenges?
Yes, the hotel provides accessible parking and is mobility accessible with elevator access.
How can I book a room or check amenities using a mobile app?
You can use the IHG Hotels & Rewards app available on the Apple App Store and Google Play Store to book rooms and view amenities.
What nearby attractions can guests visit around Candlewood Suites South Bend Airport?
Guests can explore nearby attractions such as the Studebaker National Museum (3 miles away), Four Winds Casino (6 miles), University Park Mall (10 miles), the Potawatomi Zoo (12 miles), and downtown South Bend (2 miles).
What nearby restaurants and services are conveniently located close to Candlewood Suites South Bend Airport?
Nearby dining options include Grill 362 and Volcano Restaurant. For convenience and shopping, there are stores such as Dollar General, 7-Eleven, and liquor stores like Blarney Stone Wine & Spirits and Don's Liquor Oasis. Transportation services like Driverseat South Bend shuttle are also nearby for easy travel to and from the airport.