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Best Western Crossroads Inn

3.6
(515 reviews)
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Business Details

1905 HARDER CT, Schererville, IN
46375, United States
(219) 865-3400
http://bestwestern.com
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About

HotelBest Western
Located in Schererville,IN, the Best Western Crossroads Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Crossroads Inn
1905 HARDER CT, Schererville, IN
46375, United States

Hours

Reviews

3.6
515 reviews
5 stars
200
4 stars
106
3 stars
91
2 stars
49
1 star
69

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Numerous reviews highlighted significant cleanliness problems, including dirty rooms, mold, and even bed bugs.

Staff Performance

While some guests praised the friendly and helpful staff, others reported rude service and poor management.

Breakfast Quality

Many customers expressed disappointment with the limited and low-quality breakfast options provided.

Room Condition

Several reviews mentioned outdated rooms, maintenance issues, and discrepancies between online descriptions and actual room conditions.

Value for Money

Guests felt that the hotel did not provide good value for the price, citing high rates for subpar accommodations.
  • BT
    B. Tunnell
    Oct 21, 2025
    5.0
    Great place if you're working in the area. (Per Diem Peeps). This is an older property, but management has done a good job on cleanliness & upkeep. The staff is very courteous & quick to respond to any request. My room was clean & housekeeping was top notch. Plenty of hot water & close to everything. My only issue was some sporadic internet issues. But if you're looking for a reasonable clean room, I would recommend this BW. I will definitely stay here again.
  • ML
    Michelle Lopez
    Oct 11, 2025
    1.0
    Very dirty rooms. Don’t fall for the fake reviews and pics online. There was even a bug on the towel in the bathroom. Definitely reporting these people.
  • DC
    Diane Kaskey Cole
    Sep 20, 2025
    3.0
    My only complaint would be the breakfast, ice machine and only 2 sets of towels for 2 people. Breakfast: we were there for 2 days and they had the same choices both days. The biscuits and gravy the biscuits need to be cooked more that they stuck to the bottom of the serving holder. The eggs that where in the shape of circles had no flavor. The milk tastes like it sat out and was reused. They had it in a pitcher and in the fridge. The yogurt not sure what the date was on the one I had. The coffee was stale. The hot water needed to be reheated in the microwave when I went back to my room. Ice machine was out but they had ice available just needed to go to the front desk. Ask for extra towels but since I booked another night and housekeeping came in and make the bed and took our trash and gave us fresh towels. The staff was very nice. We enjoyed ourselves for our mini vacation to get away from life. Thank you Diane K Cole
  • MT
    michael thompson
    Mar 19, 2024
    5.0
    Rooms are always super clean nice quiet place
  • HH
    Hiram
    Apr 1, 2022
    5.0
    All around comfortable stay. Staff was pleasant and attentive. Clean rooms and currently renovating taking place. Well rested. Decent breakfast. Will definitely stay here in the future when in town.
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Frequently Asked Questions About Best Western Crossroads Inn

Does Best Western Crossroads Inn offer free breakfast?

Yes, Best Western Crossroads Inn provides free breakfast to its guests.

Is there a fitness center available at Best Western Crossroads Inn?

Yes, the hotel has a fitness center available for guests.

Brand Certified Facts from Best Western Crossroads Inn

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