Business Details
About
HotelWedding VenueBusiness Meeting LocationsConference Center
Welcome to the only full service, smoke free hotel in Richmond, Indiana. Conveniently located right off I-70 just an hour east of Indianapolis and only 30 minutes west of Dayton, Ohio. The Holiday Inn Richmond is the perfect choice for Groups, Business, & Leisure guests. With its rich history as the gateway to the west, you are sure to find something for all. Close to attractions, such as the Historic Depot District, Gaar House & Farm Museum, Hayes Arboretum, Richmond Art Museum, Civic Hall Performing Arts Center, Antique Shops, Madonna on the Trail and the Indiana Football Hall of Fame. Don’t forget to tour the Chocolate Trail!If your trip is business-oriented you'll appreciate our Holiday Inn Richmond hotel's proximity to major companies like Belden Wire and Cable, Imperial Products, Ahaus Tool & Engineering, Primex Plastics, Stride Rite, Indiana University East, Earlham College and Reid Hospital.Our hotel features nicely appointed guestrooms with free high-speed Internet so you can stay connected. Enjoy our full service bar and restaurant or conveniently order room service. Unwind in the indoor pool and maintain your routine in the fitness center. A flexible meeting room is available to accommodate up to 250 people for meetings, events or your special occasion. Discover world-class service without the big city hassle. We look forward to welcoming you to Richmond, Indiana.
Location
Holiday Inn Express Richmond by IHG
6000 National Road East, Richmond, IN
47374, United States
Hours
Reviews
4.1
757 reviews
5 stars
378
4 stars
222
3 stars
72
2 stars
35
1 star
50
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the cleanliness of the rooms and hotel facilities, although some reported issues with specific rooms being dirty or not well-maintained.
Staff Service
The staff received mixed reviews; while many guests highlighted friendly and helpful service, others experienced rudeness or lack of attentiveness.
Breakfast Quality
Breakfast options were frequently criticized for being overpriced and lacking variety, with some guests expressing disappointment in the quality of food.
Renovation Issues
Several reviews mentioned ongoing renovations, which affected the overall experience, including noise and limited amenities.
Value for Price
Guests felt that the hotel was overpriced for the amenities offered, particularly regarding the lack of complimentary breakfast and other services.
- RCRoy CupplesNov 8, 20255.0Nice and new. Location was difficult for Google maps to find. Kind of went round in circles. Easy to see, hard to get there with construction all over the place.
- SBStacey BergstresserOct 27, 20255.0We came in late due to traveling and just needed somewhere to sleep for the night! Another Holiday inn & express that was perfect. Bed was comfortable rooms super clean breakfast was yummy with different food options and Jordan at the front desk was phenomenal 😃
- JHJennifer HOct 9, 20253.0I booked this hotel after a 9-hour drive with my 2-year-old, and one of the main reasons I chose this location was the pool—it was a key factor in helping her unwind and burn off energy after a long day on the road. To arrive and discover the pool is “out of order,” with no prior notice, was incredibly disappointing—especially considering the nearly $200 nightly rate. We weren’t informed at check-in or during booking, and only found out after walking down to use it. This kind of amenity closure should absolutely be communicated in advance and reflected in the room pricing. The lack of options left us with little choice but to put her back in the car and drive somewhere else just to help her decompress. Very disappointed in the experience and the inconvenience it caused.
- BRBeverly RavenscraftOct 5, 20255.0Nice and clean , breakfast was good
- BMBob MulroySep 24, 20253.0I doubt IHG can justify the $50 premium over other motels in the area. Missus is from China where Holiday Inn is an ultra-luxury brand and she wanted to try.
Frequently Asked Questions About Holiday Inn Express Richmond by IHG
What are the check-in and check-out times at Holiday Inn Express Richmond by IHG?
Check-in time is 3:00 PM and check-out time is 11:00 AM at Holiday Inn Express Richmond by IHG.
Is parking available and is it free at the hotel?
Yes, free parking is available for guests at Holiday Inn Express Richmond by IHG.
Does the hotel provide any fitness facilities?
Yes, there is a free fitness center available, equipped with elliptical machines, free weights, and treadmills.
Are pets allowed at Holiday Inn Express Richmond by IHG?
Yes, pets are welcome at the hotel.
Is breakfast available at the hotel?
Yes, breakfast is available at Holiday Inn Express Richmond by IHG.
What are some nearby hotels if I need alternative accommodations?
Nearby hotels include Home2 Suites by Hilton Richmond, Motel 6, Hampton Inn & Suites Richmond, Cozy Garden Inn By OYO Hwy 40 Richmond, Econolodge, and Comfort Suites.
Are there any nearby restaurants for dining options around the hotel?
Yes, nearby restaurants include Cracker Barrel Old Country Store, Bob Evans Restaurant, Culver's, IHOP, Chick-fil-A Richmond, Steak 'n Shake, McDonald's, and White Castle.
Can I find any recreational places near the hotel?
Yes, The Skate roller skating rink and gym is nearby, offering sports and recreation activities.
Does the hotel offer contactless check-in or check-out?
Yes, Holiday Inn Express Richmond by IHG offers contactless check-in and check-out options.
What COVID-19 sanitation measures does the hotel follow?
The hotel uses commercial-grade disinfectants, enhanced cleaning in common areas and guest rooms, employees trained in cleaning and hand washing procedures, sanitizer availability, removal of high-touch items from common areas and guest rooms, and disinfection or discard of plastic keycards.