Homewood Suites by Hilton Indianapolis-Airport/Plainfield

Reviews

• JS

  Jason Shields

  Jan 3, 2026
  1.0
  Awful! Currently here wishing I wasn’t! The fire alarm is hanging out of the ceiling, the chair is extremely filthy, the room should have been remodeled 20 years ago… i highly recommend not staying here! $142, they should be ashamed 🤬
• RR

  Robert Robbins

  Nov 25, 2025
  5.0
  First I should recognize two front desk people who were particularly helpful. Zaza saved us when we arrived with what turned out to be a reservation three months out. (Not the first time the app has done that.) Zaza said she had availability, but wasn’t sure if she could simply change the dates of what the app had done. With a smile she said , I won’t know until I try. After a bit of typing, she did it and we didn’t have to cancel and re-book. Yay!! Later that same evening, we needed some help with directions and recommendations. Fatima couldn’t have been more cheerful or helpful. Nice to see both happy helpful and cheerful people at the front desk. We had a two queen suite. The room was good. Full kitchen. Good bed. But, in my opinion, a small design quirk. The bathroom is behind the bedroom door. And the light switch to the toilet is outside the bathroom. So one can’t use the toilet at night without disturbing their partner. Or an early riser can’t brush their teeth and wash their face without disturbing a late sleeper. If I would have thought ahead, I would have simply moved my toiletries to near the kitchen sink the night before. Breakfast was good. All the standard items but on real plates and coffee mugs. Of course there are paper cups and lids for coffee to go. The one oddity was lack of hot oatmeal. Most goes to waste, I was told. Instead, the breakfast lady encouraged me to try ‘overnight oats’. I was skeptical of oats served cold, so she poured a bit of hot water on mine and showed me all the toppings. I liked it. I think I’ll try this at home. There were no USB ports in the breakfast area that I saw. Most tables near the wall had access to an outlet, if you carry a brick. WiFi was good. The heating units in our rooms - there are two - were both rather clunky sounding. It bothered my wife but I slept right through their frequent turning on and off. There are two new electronic thermostats on the walls that are in the process of being connected. That should eliminate the frequent on and off, I’m told.
• SH

  Susan Hunt

  Nov 5, 2025
  4.0
  The hostess at breakfast was very helpful and friendly.
• PW

  Patrick Watkins

  Oct 17, 2025
  2.0
  When I got to my motel, which I had virtually checked into, I found out that the elevator on my side of the motel was broke. OK I can understand that get to my room. My TV doesn’t work. Call the front desk and he tells me how to fix it, myself which I accomplished but I go to plug my phone in and my tablet to charge so I can continue to work and there’s no charging capability in their room. How does Hilton allow their name to be on a motel that’s not been renovated for 20+ years shower does not work properly squirt out of one hole would not recommend this motel and getting to where I won’t recommend this brand to anybody and I’m a current diamond member and have been for four years and this is a service I get?
• RK

  Randall K

  Oct 15, 2025
  5.0
  Friendly and welcoming staff, convenient location with plenty of food options around, and close to the airport (but not so close you'll be waking up every time a plane goes by), clean rooms and a nice area in general.

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