Certified by Holiday Inn Express Fort Wayne-East (New Haven) by IHG • Mar 01, 2026
HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Experience Fort Wayne Hotel's Hoosier HospitalityFort Wayne flourishes along the St. Joseph, St. Mary's and Maumee rivers as the second largest city in Indiana. The Holiday Inn Express® Fort Wayne - East (New Haven) hotel is just off I-469, five minutes from downtown. Historic attractions, museums, parks and dining surround our hotel's property in Fort Wayne, Indiana.This hotel is close to the highway and near major corporations, including Parker Hannifin and Norfolk Southern. Stay connected to the office with free high-speed, wireless Internet access in every room and a 24-hour Business Center. We also offer executive-level rooms and meeting facilities for our hotel's valued guests.In Fort Wayne, Indiana, walk the Rivergreenway Trail, stopping at popular historic sites like Johnny Appleseed's gravesite. Spend an afternoon with a tour of the Fort Wayne Museum of Art, a leisurely stroll through the open-air Jefferson Pointe Shopping Center or plan a fun experiential trip around Vera Bradley Annual Sale. Experience a matinee at the restored Embassy Theatre. Guests love the hotel's friendly, responsive staff and great amenities. Prepare for your day at the complimentary, hot Express Start Breakfast Bar. You can work out in the well-equipped Fitness Center to melt stress. Join us in Fort Wayne and "Stay Smart" at the Holiday Inn Express® Hotel Fort Wayne - East.
Location
Certified by Holiday Inn Express Fort Wayne-East (New Haven) by IHG • Mar 01, 2026
Holiday Inn Express Fort Wayne-East (New Haven) by IHG
Certified by Holiday Inn Express Fort Wayne-East (New Haven) by IHG • Mar 01, 2026
Reviews
3.9
786 reviews
5 stars
397
4 stars
176
3 stars
75
2 stars
38
1 star
100
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Many customers praised the staff for being friendly, accommodating, and helpful during their stay.
Cleanliness Issues
Several reviews highlighted cleanliness problems, including reports of bed bugs, mold, and dirty rooms.
Breakfast Quality
Guests frequently enjoyed the breakfast offerings, noting it as a highlight of their stay.
Renovation Concerns
Some customers mentioned ongoing renovations, which affected their experience, but acknowledged efforts to improve the property.
Management Complaints
There were multiple complaints regarding management's handling of issues, particularly in crisis situations and customer service.
AA
Alicia Amsbury
Feb 24, 2026
1.0
Front desk worker John was extremely rude! He should not have any career in customer service!!
JS
Janice Shoup
Feb 16, 2026
5.0
Snowstorm caused us to stop and stay. The staff were accommodating and friendly. Angie and Jan at the front desk was very helpful even though the low temperatures cause a water main break in the area. Breakfast was the best I ever had in a hotel.
CJ
Carl Judd
Jan 29, 2026
5.0
Jan is the best! Everyone here is amazing! John on nights is always telling me what drinks they stocked and any new food items, Chrystal has always been very patient with me and the manager has done a great job making sure this place is a home away from home. I’ve stayed here for almost a month straight for work. Hands down the best holiday inn around the area
MC
Matt Cali
Jan 26, 2026
5.0
I love the bradkest here. The Woman that make this breakfast it's an amazing person with the clients and the food 100% good
As truck driver this is my favorite hotel in the area, the way than Jan at the desk was amazing and very nice with me this hotel deserve more than five stars.
Again thanks Jam!
CF
Cica Fox
Jan 20, 2026
5.0
Reading some of the reviews before our stay, I was a little bit anxious, but after my stay, I now see some of these commenter have a flare for theatrics
Right when you walk in is a sign letting all guests know that the property is under going renovations, this is also posted in the elevator. This gave me the knowledge that some things may be less than perfect, but the company is actively trying to improve the property!
I think one review mentioned a lack of baseboards, which later made me giggle as it is very obvious carpet is being replaced in the hallways, again they are renovating!! What do people expect
The staff were very friendly & attentive. Katori & April were very talkative & had some good recommendations for a beer & wings near by! Hotel was clean & comfortable. My room was cleaned by Angel & she did a very good job. The breakfast girl, starts with an L, was friendly, she seems new, but was doing a very good job.
Overall, I was please with my stay & I would encourage everyone to developed their own opinions, like I did & I was not disappointed
Brand Certified Facts from Holiday Inn Express Fort Wayne-East (New Haven) by IHG
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Certified March 01, 2026Yext Knowledge Graph
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