Business Details
About
Hotel
For comfortable and contemporary surroundings, look no further than Hampton Inn by Hilton New Albany Lousville West. Our hotel is conveniently located off I-64 and is minutes away from Downtown Louisville.
We are situated near a range of local attractions, including the Horseshoe Casino, KFC Yum! Center and the Kentucky Bourbon Trail. Attend a conference or an expo at the Kentucky International Convention Centre, found less than a 10 minute drive from our hotel.
Our guest rooms offer all the essential amenities, including free WiFi, a 42-inch HDTV and coffee making facilities. Wake up refreshed after a comfortable sleep on the clean and fresh Hampton bed®.
To start off your day in the best way, enjoy Hampton’s free hot breakfast every morning or grab one of our free Hampton On the Run® Breakfast bags. Keep fit while you travel and take advantage of our 24-hour fitness center and outdoor swimming pool.
Location
Hampton Inn New Albany Louisville West
411 W. Spring St, New Albany, IN
47150, United States
Hours
Reviews
3.9
1,207 reviews
5 stars
505
4 stars
356
3 stars
158
2 stars
67
1 star
121
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers noted that the hotel rooms and facilities were clean, though some reported issues with cleanliness in specific rooms.
Breakfast Quality
The breakfast received mixed reviews; while some guests enjoyed it, others found it lacking in variety and freshness.
Customer Service
Customer service experiences varied widely, with some guests praising the staff's friendliness and helpfulness, while others reported rude or unhelpful interactions.
Room Maintenance
Several reviews highlighted issues with room maintenance, including problems with air conditioning, cleanliness, and outdated decor.
Location
The hotel is well-located near restaurants and attractions, which was frequently mentioned as a positive aspect of the stay.
- MHMeredith Hart6 days ago5.0Top places I've stayed At honestly. The beds and pillows?? Omg. I have back problems, I was able to walk after sleeping here! Staff is amazing and helpful, and the breakfast was phenomenal. Honestly 100/10.
- DFDerrick FinnNov 15, 20255.0Was nice & clean. Good breakfast 😋
- RKRod KringsOct 25, 20251.0Had a very bad experience, even though I'm a gold member, they were rude, they didn't clean the room - cane back after the day at 7pm to an untouched room . Asked why room wasn't cleaned- was told it was because I didn't ask - so many nights in a Hilton hotel and this is the first
- JHJoe HakeOct 20, 20255.0Very nice Hotel spent 2 night here very pleased with my stay great breakfast clean rooms everything I could have expected great location I believe this hotel is way underrated
- BHBette HoppleOct 14, 20251.0Our stay was great, but they charged us twice cause our card was declined due to us traveling out of state. I called our bank and got it resolved within 15 minutes. In that time they rented to room out from under us which is understandable, but we did not cancel any reservation (seeing as no reservation was made). How do you make a reservation when one was never made? This was the front desk clerks mistake and we have to pay for their negligence to do their job correctly. We will not be staying with this chain again.
Frequently Asked Questions About Hampton Inn New Albany Louisville West
What are the check-in and check-out times at Hampton Inn New Albany Louisville West?
Check-in time is 3:00 PM and check-out time is 11:00 AM.
Does Hampton Inn New Albany Louisville West offer free WiFi?
Yes, the hotel provides free WiFi in public areas and public internet terminals.
Is breakfast included when staying at Hampton Inn New Albany Louisville West?
Yes, the hotel offers a free hot breakfast every morning and also a grab-and-go Hampton On the Run® Breakfast bag.
Are pets allowed at Hampton Inn New Albany Louisville West?
Yes, both cats and dogs are welcome at the hotel.
What accessibility features are available at Hampton Inn New Albany Louisville West?
The hotel features accessible parking, accessible elevators, and an accessible pool to accommodate guests with mobility needs.
What fitness and pool facilities does Hampton Inn New Albany Louisville West offer?
Guests can enjoy a free 24-hour fitness center and an outdoor swimming pool.
Does the hotel provide digital keys for room access?
Yes, digital guest room keys are available for a contactless and convenient check-in experience.
Are there nearby dining options around Hampton Inn New Albany Louisville West?
Yes, nearby dining options include Waffle House, Hunt Brothers Pizza, and Wild Eggs New Albany, perfect for breakfast or casual meals.
Is there convenient fuel and convenience stores near Hampton Inn New Albany Louisville West?
Yes, guests can find Valero, BP, Sunoco Gas Station, and Circle K nearby for fuel and convenience shopping needs.
What local attractions are accessible from Hampton Inn New Albany Louisville West?
The hotel is minutes away from Downtown Louisville, Horseshoe Casino, KFC Yum! Center, Kentucky Bourbon Trail, and Kentucky International Convention Centre which is less than a 10-minute drive.