Business Details
About
Extended Stay Hotel
Feel right at home when you book a room at the Homewood Suites by Hilton Munster. Our hotel offers a modern feel with beige, gold, and metallic accents and plenty of natural lighting. Stay close to everything you need for business and leisure, just 25 miles from Chicago. This hotel is convenient to Pepsi, Ford, Cargill, and Community and Franciscan Alliance Hospitals in the northwest section of Lake Business Center.
Spend the day at one of the various casinos, Centennial Park, or The Center for Visual and Performing Arts. Be sure to return for the hotel's evening social* on Wednesdays. Unwind in a spacious suite with a fully-equipped kitchen and complimentary internet access. Our Munster hotel offers a selection of larger rooms featuring a separate living area and sofa beds. Wake up ready to conquer the day with a full breakfast, served seven days a week.
Plan a Munster event at our hotel with options for up to 80 people. Your guests will enjoy the many hotel amenities, including a heated, indoor pool, outdoor sports court, fitness center, and business center.
*Local and state laws apply.
Location
Hours
Reviews
4.3
626 reviews
5 stars
411
4 stars
112
3 stars
39
2 stars
24
1 star
40
What are people saying?
AI-generated from recent customer reviews
Staff Performance
While some guests praised the front desk staff for being friendly and accommodating, others reported unprofessional behavior and rudeness from certain employees.
Cleanliness Issues
Numerous reviews highlighted significant cleanliness problems, including dirty rooms, unclean common areas, and unpleasant odors.
Room Quality
Guests noted that many rooms appeared worn down, with issues such as stained carpets, uncomfortable beds, and inadequate maintenance.
Breakfast Quality
The breakfast offerings received mixed reviews, with some guests enjoying the variety while others found it lacking in quality and availability.
Noise Complaints
Several guests reported noise disturbances from neighboring rooms and common areas, impacting their overall comfort during stays.
- RHRamon HerronNov 17, 20255.0Love the live in suite very accommodating
- DMDonna MoyersOct 26, 20254.0Front desk staff are the BEST
- DBDinero BurksOct 25, 20251.0I booked a room a month in advance at Homewood Suites in Munster, IN for my daughter’s 5th birthday sleepover. The day of check-in, I got a call saying my room was canceled because of a “leak” — even though I had a confirmed reservation and they had already sold out. I was sent to their sister hotel, Hampton Inn, instead. When I arrived, my room wasn’t even ready, so I had to come back later while juggling birthday plans. In a rush, I signed their paperwork — no one told me anything about a “no birthday party” policy. This wasn’t a wild party — just a few kids ages 2–5 swimming, eating, and celebrating. Later that evening, a staff member named Julie came upstairs, immediately upset, and told us we all had to leave over one noise complaint. I offered to buy another room to stay within their policy since my room had two queen beds and a pullout couch, but she refused and said she’d already called the police. The way Julie handled the situation was completely unprofessional and unnecessary. She didn’t try to talk to me calmly, didn’t give any warning, and made my 5-year-old cry on her birthday as police showed up — all because a few little girls were laughing. Thankfully, the Munster police officers were kind and understanding, and even told me to contact corporate because of how wrong it was handled. We left and stayed at another hotel, where the staff was friendly and welcoming — they even asked if the kids enjoyed the pool! Huge difference in how guests are treated. It’s unacceptable for a hotel to treat paying customers, especially families with young children, this way. I hope corporate addresses how Julie handled this situation, because it was completely out of line.
- ATAbel TorresSep 27, 20255.0Good hotel for the price. Front desk was accommodating.
- GRGwendolyn RevelsAug 31, 20255.0It was beautiful ❤️🤩 being alone in a hotel room is impossible at, any time I think 🤔 you can frequent the nice, ones being a celebrity with the one you love. But not alone.
Frequently Asked Questions About Homewood Suites by Hilton Munster
What types of rooms and accommodations does Homewood Suites by Hilton Munster offer?
The hotel offers 99 spacious suites with fully-equipped kitchens and options featuring separate living areas and sofa beds, ideal for extended stays.
Is Wi-Fi available at Homewood Suites by Hilton Munster?
Yes, complimentary Wi-Fi is available in public areas along with public internet terminals.
Does the hotel provide free breakfast?
Yes, a full breakfast is served seven days a week at no additional charge.
Are pets allowed at Homewood Suites by Hilton Munster?
Yes, both cats and dogs are welcome at this pet-friendly hotel.
What accessibility features does the hotel have?
The hotel offers accessible parking, an accessible elevator, and is mobility accessible for guests with disabilities.
What recreational facilities are available on-site?
Guests can enjoy a heated indoor pool, a free fitness center, and outdoor sports courts.
Is parking available and is there a fee?
Self-parking is available free of charge for guests at the hotel.
Can guests use business amenities such as meeting rooms or a business center?
Yes, the hotel has one meeting room accommodating up to 80 people and a business center available for guest use.
Are there any nearby medical facilities for guests?
Yes, dermatology and orthopedic centers such as Dermio Dermatology, Midwest Orthopaedics at Rush, and multiple surgical centers are nearby, providing convenient access to healthcare.
What dining options are available near the hotel?
Nearby restaurants include Fiori Italian, True Whiskey & BBQ, and True Eats & Drinks, offering Italian, barbecue, and American cuisine for guests looking to explore local dining.
Are there convenient stores or pharmacies close to the hotel for guest needs?
Yes, Walgreens is located nearby, providing pharmacy services, convenience store items, and hair supplies for guest convenience.