Muncie Place Hotel & Suites

Reviews

• MA

  mr anderson

  Feb 21, 2026
  4.0
  Well the key card at the door didn't work had to scan it 10 different times my card never worked the coffee maker didn't work they say the hotel's going under some renovations soon but I don't think they're soon enough it probably should have been done 10 years ago had to move rooms because it's so loud when someone's walking above you so now we're at the 3rd floor if you get a room here ask for the 3rd floor so no one will be above you and ask to be towards the parking lot because the road noise on the other side is pretty insane About midnight or 1 o'clock it finally calms down but otherwise you'll be dealing with everyone with no muffler trying to cruise back and forth in a very boring town of Muncie
• RM

  Ron Marron

  Feb 21, 2026
  2.0
  Employees are very accommodating. Front desk charged us 2 different rates for a 2 night stay. When we complained said it what was what the market price was. That should be explained when we checked on. It is not a luxury hotel. Employees are really trying to go above customer service.Ftont desk won't change their charges.wont be staying again
• KK

  Kc

  Feb 8, 2026
  1.0
  Make sure you ask for an itemized bill and get one before you leave. The gentleman was nice when we checked in, but the lady who checked us out charged us after the fact for a pet fee when told our bill was settled. You sign your pet in when you get there and pay, so why getting charged after asking for a copy of the receipt - not getting one (bc there was nothing on their end) and 2.5 hours later being charged because “she didn’t realize we were the room with the dog.” Be more organized. I would pay the $50 more and stay elsewhere. Pool is broken and no hot breakfast. The website is not updated. Going through renovations, but still. Come on.
• DB

  Drew Burnett

  Dec 19, 2025
  1.0
  Double charged on check in. Then finally get to our room and the toilets broken, got switched to another room and the keys didn’t work. Finally we get new keys and got into our new room and the walls and baseboards are filthy. And the pool and hot tub advertised in the pictures? Well the pool is closed for renovations and there isn’t a hot tub. You’re better off staying at the super 8 down the road at half the cost. None of the parking lot lights work and it doesn’t feel safe.
• DP

  David Potter

  Dec 14, 2025
  2.0
  Would not recommend. Definitely got the $120 we spent, but even then, we overspent. The pool was overpowering of salt and the safety rails and ladder was broken or loose. No hot tub even though it’s pictured on their google page. Rooms are outdated and dark. I’m concerned rooms don’t get cleaned well because a garbage bag was covering the smoke alarm. The breakfast was okay, but the sitting room for it has only 5 tables for the 80+ rooms in the hotel. The worst part and the reason for the review: During the breakfast, I made the bad call and allowed my daughter to go to breakfast without shoes. She was having a rough morning and I didn’t think it fully through. When the employee stocking breakfast on 12/14/25 noticed, instead of talking to me, the dad standing inches away, about it, she points her ungloved finger in my daughters face, raised her voice and tells her to leave until she has shoes on. Completely inappropriate, no matter how right she was. I can handle my kids, she can say something to me but she should never tell a minor to leave, let alone yell at someone’s kids when we are supposed to be on vacation Avoid if you can

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