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Best Western Muncie

4.0
(523 reviews)

Business Details

3011 W BETHEL AVE, Muncie, IN
47304-2507, United States
(765) 282-0600
http://bestwestern.com

About

HotelBest Western
Located in Muncie,IN, the Best Western Muncie is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Muncie
3011 W BETHEL AVE, Muncie, IN
47304-2507, United States

Hours

Reviews

4.0
523 reviews
5 stars
235
4 stars
140
3 stars
81
2 stars
27
1 star
40

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers praised the cleanliness of the rooms and common areas, noting that the hotel was well-maintained.

Customer Service

The staff received positive feedback for being friendly and accommodating, although there were some complaints about management's responsiveness.

Pool Issues

Several guests expressed disappointment with the pool's temperature and maintenance, with some stating it was too cold or closed during their stay.

Value for Money

While some guests found the pricing reasonable for the amenities offered, others felt that the rates were too high for the quality of their experience.

Room Conditions

There were mixed reviews regarding room conditions, with some guests reporting issues like uncomfortable beds and maintenance problems.
  • XS
    Xettry Surya
    2 days ago
    5.0
    Amazing! Broken down on the side of the road we didn't know what to do because two dogs were with us! I found this hotel was the closest and somehow was dog friendly. Not only did they accept our two big dogs for $15 per pet per night BUT the room was SUPER clean!!! The morning & night shift both friendly. Breakfast was good to with Sausage, eggs, gravy, waffles, lotsa continental stuff to, & served til 10am!! NICE Pool & hot tub indoor plus open late! FYI Wheelchair ADA Disability friendly pool lift!! I happened to have suit with me so that was a welcome stress reliever. I made sure to leave the room spotless & am so grateful they could host us. An unexpcted expense but price for quality was AWESOME!! Seriously, thank you!!!! Best price for quality ratio by far!!! ❤️
  • TE
    Thomas Edison
    2 days ago
    5.0
    I gave it a 5 ⭐️ because the room was clean. The service was astounding. We didn't really need or want for anything, but if we did, the employees were pleased to help (LOL, or at least they acted like it!) We also had breakfast. Everything was hot and fresh the way it was supposed to be. The pool and hot tub were open. We didn't use any of those amenities. The people in there seemed to be enjoying themselves.
  • DP
    Domentiya Pozhoga
    2 days ago
    5.0
    Customer service was great. The woman over the phone was enthusiastic and gave me a good price. The fact that you get an indoor pool and breakfast is better than most hotels. Breakfast was amazing. Even the guests were friendly. Everyone of them said hi and talked to me, and I'm not a social person. The room was clean. I've been to many hotels, this was everything you would expect from a hotel and more. Highly recommended
  • ID
    Isuru Dilshan
    2 days ago
    5.0
    Very clean , pool was awesome ,Jacuzzi is what we came for . Needed a little one night get away as a family to unwind ,relax and go swimming ! Clean rooms ,soft comfy beds , clean bathroom . Right off the highway but no highway noise at all ! Super friendly staff . Easy check in and good. For the price ! Can't wait to see if breakfast is good I will update in the morning ! 🤗
  • MM
    Michael M
    2 days ago
    5.0
    Well this is a VERY pet Friendly hotel. And that is a big plus to us. Very Clean rooms, excellent Breakfast, very friendly staff and Plenty of safe walking areas for our dogs (on leash). A small up charge for the dogs but worth the money. If you travel with your 4 legged "kids" this is a great place to stay.

Frequently Asked Questions About Best Western Muncie

Does Best Western Muncie offer free breakfast to guests?

Yes, Best Western Muncie provides free breakfast to all guests.

Are pets allowed at Best Western Muncie?

Yes, pets including dogs are welcome at Best Western Muncie.

Brand Certified Facts from Best Western Muncie

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Certified March 01, 2026Yext Knowledge Graph
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