Business Details
About
Hotel
At the Best Western Plus Brandywine Inn & Suites you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Brandywine Inn & Suites will stand out among other hotels in Monticello,IN. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Brandywine Inn & Suites will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Location
Best Western Plus Brandywine Inn & Suites
304 S 6th St, Monticello, IN
47960, United States
Hours
Reviews
3.9
743 reviews
5 stars
363
4 stars
194
3 stars
64
2 stars
28
1 star
94
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Numerous reviews highlighted unclean rooms, dirty bathrooms, and poorly maintained facilities, including moldy refrigerators and stained linens.
Customer Service
Many customers reported rude and unhelpful staff, particularly at the front desk, with complaints about management's lack of responsiveness to issues.
Amenities Condition
Facilities such as the pool and hot tub were frequently noted as dirty or out of order, with several guests expressing disappointment in the overall maintenance of the amenities.
Mixed Experiences
While some guests appreciated the spacious rooms and friendly staff, many others had negative experiences that overshadowed the positives, leading to a general sense of dissatisfaction.
Management Response
The management's responses to complaints were often perceived as dismissive or unprofessional, contributing to a negative overall impression of the hotel.
- SEsuzanne eugene3 days ago5.0Nam Suzanne Eugene work good fast woman
- NQNaseer Qayyum6 days ago5.0The room are so beautiful and service is very fast and location is best in my life
- NBNeil Archambault (Beau)Nov 12, 20252.0The room was fine with the exception that the sink did not drain properly. My issue was that they refused to give me the government/military rate. I was told that veterans do not qualify and that I had to work directly for the government. This goes directly against Best Westerns policies as they are stated on their web site.
- FFFrankNov 11, 20255.0House keeper Nikki is the absolute best and very nice.
- DRDennis RustOct 14, 20251.0They advertise hot tub which it has not worked for the Past 6 Months after being shut down by the health department. The men's room in the athletic facility is filthy half the time. The lights are so dim. You cannot see your hand in front of you Showers are filthy handicap shower. Missing a handle for 2 weeks shower in the pool area. Not working for the past month The desk attendance in the athletic facility are half the time not there, which is fine. But God forbid you come in through the front door through the hotel. The front desk personnel there are rude and nasty If you try to ask them a question or give them any sort of suggestions to help improve their facility, all they want to do is argue and fight. Monticello is a tourist town. I think it helps if you smile, look people in the eye and try and say please and thank you as much as possible. They are slowly but surely destroying what used to be a pleasant experience for our visitors from out of town and the local people
Frequently Asked Questions About Best Western Plus Brandywine Inn & Suites
Does Best Western Plus Brandywine Inn & Suites offer free breakfast?
Yes, free breakfast is available at Best Western Plus Brandywine Inn & Suites.
Is Best Western Plus Brandywine Inn & Suites a smoke-free property?
Yes, the hotel is a smoke-free property.
Is free Wi-Fi available at Best Western Plus Brandywine Inn & Suites?
Yes, free Wi-Fi is available for guests throughout the hotel.
What are the operating hours of Best Western Plus Brandywine Inn & Suites?
The hotel is open 24 hours a day, 7 days a week.
Does Best Western Plus Brandywine Inn & Suites offer facilities for fitness enthusiasts?
Yes, the hotel has an in-house fitness room to help guests maintain their workout routines.
Are there in-room amenities suitable for business travelers at Best Western Plus Brandywine Inn & Suites?
Yes, each guest room includes a spacious work desk and free internet access, ideal for business travelers.
Where is Best Western Plus Brandywine Inn & Suites located?
The hotel is located at 304 S 6th St, Monticello, IN 47960, United States.
What nearby fitness facilities can guests of Best Western Plus Brandywine Inn & Suites visit?
Guests can visit Sculptures Sports & Fitness Club nearby to complement their fitness routine.
What nearby spa services are available close to Best Western Plus Brandywine Inn & Suites?
Afterglow Day Spa & Waxing Studio is a nearby spa where guests can enjoy hair removal and spa treatments.
What should guests know about the location of Best Western Plus Brandywine Inn & Suites relative to local points of interest?
The hotel is centrally located in Monticello, with easy access to fitness clubs like Sculptures Sports & Fitness Club and spas such as Afterglow Day Spa & Waxing Studio, offering guests convenient options for wellness and relaxation during their stay.