Hampton Inn & Suites Middlebury

4.2
641 reviews

About

HotelHampton Inn
Located in the heart of Amish country the new Hampton Inn & Suites in Middlebury is the only franchised hotel in the town of Midddlebury, IN. The Hampton Inn & Suites Middlebury will meet all of your needs whether you are here for business or to visit Shipshewana. Our hotel offers a full hot complimentary breakfast, complimentary high speed wireless internet, pool, hot tub, state of the art fitness center, business center, Beautifully decorated with 37" High Definition TV's in all rooms. Fully stocked bathrooms with hair dryer, curved shower rods and our exclusive showerheads in all rooms. We offer a variety of ADA rooms to better meet the needs of all of our travelers. Our state of the art meeting facilities will accomadate groups up to 50 people. We look forward to having you as our guest at the new Hampton Inn & Suites in Middlebury.

Location

Hampton Inn & Suites Middlebury
105 Crystal Heights Blvd., Middlebury, IN
46540, United States

Hours

Reviews

4.2
641 reviews
5 stars
376
4 stars
145
3 stars
42
2 stars
22
1 star
56

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many reviews highlighted poor customer service, particularly from management, with instances of rudeness and unhelpfulness reported.

Cleanliness Issues

Numerous guests reported cleanliness problems, including dirty rooms, bathrooms with mold, and unkempt common areas.

Room Quality

Several reviews mentioned outdated and uncomfortable rooms, with issues like hard beds, noise from other guests, and broken amenities.

Breakfast Experience

Breakfast quality and availability received mixed reviews, with some guests finding it satisfactory while others noted shortages and poor options.

Staff Positives

Despite the negative feedback, some guests praised specific staff members for their friendliness and helpfulness, indicating that service quality varied.
  • CB
    Christy Barlow
    Dec 30, 2025
    5.0
    So hospitable to our basketball team. The staff was friendly and helpful and made our stay wonderful. Thank you for everything!
  • SS
    Susan Sudhoff
    Dec 16, 2025
    1.0
    DO NOT TRY TO RESERVE A ROOM AT THIS ESTABLISHMENT! We reserved a room weeks before arrival and they refused to honor the reservation because they "overbooked" their rooms. We were offered and had to accept a room we did not want. The front desk offered to reduce our room rate which the GM would not honor. Aside from the night clerk the staff was rude and dismissive, including the GM. We have stayed here dozens of times but never again after the way we were treated this time. This hotel has sadly really gone downhill.
  • EE
    El Escondido
    Nov 30, 2025
    2.0
    I hate that they allow dogs. I swear this place is more like a doggy day care. I wish they would not allow pets here. Beds are hard as a rock too. The milk smelled well expired in the breakfast area and juice was out. Truly a 2-star hotel.
  • EB
    Erin Billington
    Nov 29, 2025
    4.0
    It was an ok stay I only give it 4 stars due to our check in confusion we booked two rooms one was supposed to have a sofa bed and king. When we checked in the key wasn't activated so we went upstairs then had to go back down to get it fixed, back up only to see that there was one bed in that room so back downstairs to switch rooms. The second one did have a sofa bed which was insanely uncomfortable so thank God there was a king that we ended up sharing, that bed was comfortable. There are no vending machines just an area behind the desk is $3 for like one pop tart or a small candy bar or little bag of chips. The late night desk lady was sweet though and said she would give me a muffin or something since nothing around was open and very little selection. The staff is the saving grace. We may end up coming back however our plans on things we need will be better since it's not particularly available. I've stayed in multiple hotels in this chain and after staying at one in Carbondale expected something much better.
  • CT
    Chris Thomas
    Nov 19, 2025
    5.0
    Always a nice place to stay.

Frequently Asked Questions About Hampton Inn & Suites Middlebury

What accessibility features does Hampton Inn & Suites Middlebury offer?

The hotel provides accessible parking and an accessible elevator to accommodate guests with mobility needs.

Is breakfast included with my stay at Hampton Inn & Suites Middlebury?

Yes, a full hot complimentary breakfast is available for all guests.