Candlewood Suites Merrillville by IHG

Reviews

• NP

  Nita Patterson

  Apr 1, 2026
  5.0
  Highly recommend. Great value for the price! It was clean, staff was friendly. Shower had plenty of hot water; water pressure was a little lower than I prefer, but I understand the conservation behind it. Loved the kitchenette in our room. And although we didn't use it, i loved the lending library in the lobby.
• TM

  Tamanika Morrow-Burke

  Mar 29, 2026
  1.0
  Walked in the room it was pet hair on the counter by the coffee maker, hair all in the bathroom, blood on the wall, blood on the curtains and on the trash can in the bathroom. Tub was dripping and it was completely turned off. By the window on top of the a/c it was a good amount of water. The lady housekeeper we saw had her child with her, so how are you cleaning properly and watching your child. The gentleman that was cleaning the hallways and elevator was supper nice and so was the staff at the front desk. They just really need to get on housekeeping because they are DEFINITELY NOT DOING THEIR JOB!!!!!! Towels need to be checked before they are folded because we had 2 with hair on them JUST NASTY!!!!!! This would be a GREAT PLACE if they paid ATTENTION TO CLEANING DETAILS!!!!! The refrigerator didn't work but the freezer part did just needed to be clean along with the drawers that had dishes in them. Plus make sure the dishes are clean.
• AG

  Andrianna Goodlett

  Mar 26, 2026
  5.0
  Nice and clean, friendly staff with free laundry machine. Kitchen in the room are good.
• MS

  Marshall Steffen

  Mar 23, 2026
  1.0
  Best part about the place is its free washer and dryer. Except they must surge price their laundry soap. I Was charged 1 dollar for a box of laundry soap. The next day I tried to buy another box and boom is now 5 dollars a box. Back a 3rd time and they price is 8 dollars a box. The only change is that they had less boxes of tide soap. Terrified to look at my receipt and see thwy surged the rooms during the stay since no one here knows what anything costs. Nothing within a good walking distance unless you like 3 mile hikes through lovely and scenic highways Indiana. Rooms are wide open, with no furniture, 30% of the dishes are broken or dirty. If not both. But cant expect much cleaning form water with food coloring pretending to be thier dish soap. And dont expect them to do any room service or replace your towels, even when you ask if its a service provided by the hotel. They say yes. You request for the service. And for 3 days your told "whoops we miss your room. Tomorrow we will get it." only to be told that the next day it will be done or the next day. If its not a service provided then say so or just dont say you'll do it. I would only stay here if it was my last option. Like my house, my friends houses, my car, all of my friends cars, and all the other hotels, and any near by ditches all Caught fire and all I had to choose was this place or under a rock for a night. I would choose the rock.
• SG

  Sai ganesh

  Mar 16, 2026
  5.0
  I’ve stayed there recently, i had a wonderful experience with the stay. The front desk staff are so nice and welcoming. The checkin was smooth. Overall I’m extremely satisfied with the stay

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