Holiday Inn Express & Suites Madison by IHG

4.1
447 reviews
Welcome to Madison

About

HotelWedding VenueBusiness Meeting Locations
Enjoy One of the Best Madison, Indiana Hotels Our location is just minutes away from the Ohio River and Clifty Falls state park. Madison is a small historical town with a lot of character. We are in reasonable proximity to Louisville, KY, Lexington, KY, Cincinnati, OH, and Indianapolis, IN; it is the perfect place to stay for your business ventures or a perfect weekend getaway. The Holiday Inn Express & Suites is convenient to several local companies like VSG, Madison Precision, Grote Industries, Super ATV, and NUCOR. If you’re planning a visit to Hanover College, rest assured we are only 10 minutes away. Our hotel is perfect for you to relax and have fun in Madison. Enjoy a round of golf at Sunrise Golf Course, two blocks from our location. Visit the historical homes including the Lanier Mansion located in downtown Madison. Hike the trails and explore the four Clifty Falls State Park waterfalls. Some favorite tourist designations are the local wineries and breweries. Madison has amazing local music talent, boasting that it is Indiana’s Music City. Don’t forget to take a scenic river cruise on the Ohio River with Rockin Thunder River Tours. Come celebrate during these amazing events, The Madison Regatta, Chautauqua of the Arts, Ribberfest BBQ and Music, and Mad Hop Music.

Location

Holiday Inn Express & Suites Madison by IHG
300 Franks Drive, Madison, IN
47250, United States

Hours

Reviews

4.1
447 reviews
5 stars
222
4 stars
120
3 stars
49
2 stars
25
1 star
31

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Multiple reviews highlighted concerns about cleanliness, including dirty carpets, bathrooms, and mold in rooms.

Staff Performance

While some guests praised the friendly and helpful staff, others reported poor service and unprofessional behavior from certain employees.

Breakfast Quality

The breakfast received mixed reviews, with some guests enjoying the variety and quality, while others noted shortages and lack of replenishment.

Comfort and Amenities

Guests appreciated the comfortable beds and spacious rooms, but some mentioned outdated facilities and maintenance issues.

Location and Value

The hotel is well-located with nearby dining options, but many felt the pricing was high for the quality received.
  • CJ
    Chip Jackson
    Nov 15, 2025
    3.0
    Just your typical business hotel and generic
  • JU
    John Urgitus
    Oct 25, 2025
    4.0
    The beds are to soft didn't help my lower back at all was stoved up my whole trip but the rooms are decent, and the breakfast was good.
  • NH
    Nancy Hapner
    Oct 21, 2025
    5.0
    The hotel and rooms were very clean and the bed was comfortable. Staff was friendly and accommodating. The shower had plenty of water pressure and hot water.
  • SB
    steve banning
    Oct 21, 2025
    1.0
    Staff is horrible. Our company uses this hotel whenever we're in town. Really only option for corporate accounts. Rooms are dirty, water damage & mold. Phones in rooms are disconnected (can't call front desk). The staff never answers the phone. I have been calling them for three days to get my receipt, several times a day...no answer. What kind of business is this??
  • SM
    Susan Mulanax
    Oct 11, 2025
    2.0
    The hotel is fine. As you’d expect for a holiday in express, on brand, as they say. But for some reason housekeeping was knocking on the doors at 830 in the morning. We arrived at nearly midnight, do not checkout until tomorrow, have later night plans for today… why would they think it’s appropriate to be knocking at 830?!? We are here to rest. It’s understandable to do that at nearly checkout time or later, especially if we were checking out today. Before it is asked there were no provided do not disturb signs to hang on the door knob & I do not travel with one.

Frequently Asked Questions About Holiday Inn Express & Suites Madison by IHG

What are the check-in and check-out times at Holiday Inn Express & Suites Madison?

Check-in time is at 4:00 PM and check-out time is at 11:00 AM.

Is breakfast included and what type of breakfast is offered?

A free buffet breakfast is available for all guests.