Business Details
About
Hotel
Located in Kendallville,IN, the Best Western Kendallville Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Best Western Kendallville Inn
621 PROFESSIONAL WAY, Kendallville, IN
46755, United States
Hours
Reviews
3.9
451 reviews
5 stars
209
4 stars
118
3 stars
51
2 stars
28
1 star
45
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Mixed reviews on cleanliness; some guests reported dirty rooms and issues like hair on towels, while others praised the cleanliness of their rooms.
Staff Service
Staff received both positive and negative feedback; many guests appreciated friendly and helpful staff, while others reported rude or unprofessional behavior.
Comfort
Guests had varied experiences with comfort; some found beds uncomfortable and rooms needing updates, while others enjoyed their stay and found the rooms satisfactory.
Breakfast Quality
Breakfast received mixed reviews; some guests enjoyed the variety and quality, while others found it lacking or poorly stocked.
Value for Money
Many guests felt the hotel was overpriced for the quality received, with some stating it was not worth the cost compared to other options.
- JSJoyce ShackelfordNov 3, 20251.0I checked into this hotel and within 5 min of arriving in my room I was completely and utterly grossed out. The bed had pillows that were so small they looked years old. The bed did not look like it was freshly re-made. The room smelled like vape which is was not pleasant. I went to the bathroom and as I’m sitting there a roach runs by so I smash it and flush it. I refuse to stay any where with roaches as we know they multiple. I go to the front deck and tell the girl I cannot stay here AND WHY. She asks did you take a picture of it. I said no I flushed it after I smashed it. Now I realize I should if snapped one. She said she ran my card already so she can’t change it because it’s through booking.com. By the way NEVER use Booking.com.! So I called booking.com after I left within 15 min of being there and they say you have to talk to the hotel manager. So I call every day for 5 days and tell the front desk lady have the manager call me and here’s my number. She said she is out of town at a conference. So now I e-mail upon arriving home and I get one back saying please contact me. I call and e-mail and I still have no response with a charge of $1089 on my charge card for an 8 day stay in a hotel I left within 15 min. She refuses thus far to respond to me. It is independently owned I find out. The hotel is in bad shape. DO NOT STAY HERE unless you absolutely have to. I’m going to continue to fight this until it is resolved.
- WAWanda ArmstrongNov 3, 20255.0Have not been to this place
- BSBrittany and Ryan S.Nov 3, 20253.0Despite being nearly empty there was no room choices.
- JMjim mcgeeOct 24, 20254.0Very limited lighting in the room, bed was hard as a rock. Breakfast average. There was an awful smell about halfway down the hallway. The screen on window is broke.
- DRDonna RoarkOct 17, 20255.0My husband and I stayed there for 3 nights and it was wonderful! Very clean, employees very friendly! The cleanest and up to date hotel we have ever stayed in!! Thank you
Frequently Asked Questions About Best Western Kendallville Inn
What is the address of Best Western Kendallville Inn?
The Best Western Kendallville Inn is located at 621 Professional Way, Kendallville, IN 46755, US.
Does Best Western Kendallville Inn offer free Wi-Fi to guests?
Yes, free Wi-Fi is available for all guests at Best Western Kendallville Inn.
What are the operating hours of Best Western Kendallville Inn?
Best Western Kendallville Inn is open 24 hours every day of the week, ensuring around-the-clock service.
What online resources are available to learn more or book a stay at Best Western Kendallville Inn?
You can book a stay or find more information at the official Best Western website or on their Facebook page.
What special offers does Best Western Kendallville Inn currently have?
Guests who stay 2 nights can receive a $50 Best Western Gift Card as part of a special promotion.
Which hotel brand does Best Western Kendallville Inn belong to?
Best Western Kendallville Inn is part of the Best Western brand.
What amenities can guests expect at Best Western Kendallville Inn regarding internet access?
Guests have free internet access both in their rooms and at the business center to stay connected during their stay.
Is Best Western Kendallville Inn open all days and times of the week?
Yes, the hotel operates continuously with no closing time, making it convenient for guests at any hour.
Are there any nearby recreational activities close to Best Western Kendallville Inn?
Yes, Great Indiana Golf is nearby, providing guests with excellent opportunities for golf and active outdoor life.
How can guests visiting Best Western Kendallville Inn enjoy their time with local attractions?
Guests can visit nearby Great Indiana Golf for a relaxing and active experience before or after their stay at the hotel.