Brand Certified
Hilton Garden Inn Jeffersonville Louisville North
4.3(239 reviews)
Certified by Hilton Garden Inn Jeffersonville Louisville North • Mar 01, 2026
Business Details
4900 Water Tower Road, Jeffersonville, IN
47130, United States
Certified by Hilton Garden Inn Jeffersonville Louisville North • Mar 01, 2026
(812) 670-5065
Certified by Hilton Garden Inn Jeffersonville Louisville North • Mar 01, 2026
https://www.hilton.com/en/hotels/sdfjfgi-hilton-garden-inn-jeffersonville-louisville-north/
Certified by Hilton Garden Inn Jeffersonville Louisville North • Mar 01, 2026
About
Certified by Hilton Garden Inn Jeffersonville Louisville North • Mar 01, 2026
Hotel
Right off Interstate 65, our hotel is across from Clark Memorial Health and just three miles from downtown Louisville. Churchill Downs, home of the Kentucky Derby, is 15 minutes away. We’re also within 10 minutes of River Ridge Commerce Center. Enjoy a meal or drink at our restaurant and bar and keep up your fitness routine with our 24-hour gym.
Location
Certified by Hilton Garden Inn Jeffersonville Louisville North • Mar 01, 2026
Hilton Garden Inn Jeffersonville Louisville North
4900 Water Tower Road, Jeffersonville, IN
47130, United States
Hours
Certified by Hilton Garden Inn Jeffersonville Louisville North • Mar 01, 2026
Reviews
4.3
239 reviews
5 stars
163
4 stars
31
3 stars
16
2 stars
9
1 star
20
What are people saying?
AI-generated from recent customer reviews
Cleanliness
While some guests praised the cleanliness of the rooms and common areas, others reported issues with dirty bathrooms and uncleaned rooms upon arrival.
Customer Service
The staff received mixed reviews; some guests highlighted exceptional service from individuals like Victor and Camrann, while others experienced rudeness and unhelpfulness from front desk staff.
Comfort and Amenities
Many guests found the beds uncomfortable and reported issues with room temperature control, while others appreciated the spaciousness and modern features of the rooms.
Dining Experience
The on-site restaurant received mixed feedback, with some guests enjoying the food while others found it overpriced and of poor quality.
Overall Experience
The hotel had a mix of positive and negative experiences, with some guests expressing a desire to return while others vowed not to return due to service and cleanliness issues.
- SLSteve Lanys-Morris3 days ago4.0This was where we stayed when for our Louisville stop. Not the greatest location, it wasn’t really walkable to much, but it was right off the highway. The onsite restaurant, Fuzzy’s was good however, with great service, and had really good breakfast sandwiches. They did seem to be running out of a lot of things while we were there though. Check-in was a little weird, the one guy seemed to not be up on service dog policy. Overall, good stay. Quiet and clean. Nice gym.
- JHJennifer HallenbeckFeb 19, 20261.0Horrible mattresses. The room was hot! 🥵 The thermostat is of poor quality. The span is 2° to 3°, meaning that when you turn the air conditioner on it’s cold but it takes 2° to 3° to turn back on. Extremely hot for periods of 15 to 20 minutes. Holiday Inn has you beat.
- DDdFeb 15, 20261.0Was trapped in the elevator for an hour and 15 minutes was not compensated
- RRRichard ReistJan 3, 20261.0Hilton Garden Inn Jeffersonville Louisville North was a massive disappointment, primarily due to abysmal service and cleanliness. During our four-day stay, we repeatedly requested room service/housekeeping. It never happened. Not once. No cleaning, no fresh towels, no restocking of basic items. We ran out of nearly everything and had to personally ask staff just to get essentials—hardly the level of service expected from a Hilton-branded property. Cleanliness was equally unacceptable. The shower contained large, obvious hairs, making it clear the room had not been properly cleaned before we arrived—or during our entire stay. And then there’s the view. “Breathtaking” might apply if you’re breathless from disappointment. It was nothing like what one would reasonably expect and certainly not worth mentioning as a selling point. This hotel trades on the Hilton name without delivering Hilton standards. Poor service, questionable hygiene, and zero follow-through. We will not be returning, and I would strongly advise others to look elsewhere.
- KBKaren BerrymanDec 17, 20255.0Rooms clean and looked new. Staff was friendly. Restaurant was nice. Good experience, I would stay again.
Frequently Asked Questions About Hilton Garden Inn Jeffersonville Louisville North
What accessibility features are available at Hilton Garden Inn Jeffersonville Louisville North?
The hotel provides accessible parking and has accessible elevators to accommodate guests with mobility needs.
Is breakfast included or available at the Hilton Garden Inn Jeffersonville Louisville North?
Breakfast is available for guests at the hotel.
Are pets allowed at the Hilton Garden Inn Jeffersonville Louisville North?
Yes, both cats and dogs are allowed, and pets are welcome at the hotel.
What are the check-in and check-out times at this hotel?
Check-in is at 3:00 PM, and check-out is at 11:00 AM.
Does the Hilton Garden Inn offer free Wi-Fi?
Yes, free Wi-Fi is available in public areas, including a public internet terminal.
Are there fitness facilities available at the Hilton Garden Inn Jeffersonville Louisville North?
Yes, the hotel offers a fitness center that is available for free 24 hours a day.
Is parking available at the Hilton Garden Inn and is there a charge?
Free self-parking is available for guests at the hotel.
Can guests use digital keys and contactless check-in/out at the hotel?
Yes, digital guest room keys are offered along with contactless check-in and check-out options.
What nearby dining options are there around Hilton Garden Inn Jeffersonville Louisville North?
Nearby you can find Fuzzy's The 15th Club, an American restaurant and bar, as well as Harbor & Hops, a pub and beer bar, and the upcoming Papa Johns Pizza for quick meals.
Are there any recreational or sports facilities near the hotel?
Yes, customers can visit the Woehrle Athletic Complex, a football stadium and park, and Woehrle Field, a local park offering active life activities, both located nearby.
What nearby services can guests access related to pets?
Guests with pets can utilize services at Dogwood Inn Kennel and Pet Services for pet sitting and grooming, and Access Veterinary Care for veterinary needs, located near the hotel.
Brand Certified Facts from Hilton Garden Inn Jeffersonville Louisville North
Hilton Garden Inn Jeffersonville Louisville North partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: