Business Details
About
Extended Stay HotelHomewood Suites
This all-suite hotel is located on the northside of Indianapolis in the high-end shopping and dining area known as Keystone at the Crossing. Steps from the restaurants at Ironworks and just down the street from The Fashion Mall, this property has easy access to everything you need while being quietly tucked away from the hassle of the traffic of the mall and business park properties.
It's just a 30-minute drive to downtown Indianapolis to reach Lucas Oil Stadium, Old National Center, Gainbridge Fieldhouse, and the Indiana Convention Center and with its close proximity to I-465, our location provides an easy connection to all sides of the city.
Centrally located between Ascension St. Vincent 86th Street Campus, IU Health North, Franciscan Health Carmel and Community North Hospitals, it is a quick commute to the major medical centers and research facilities including Roche Diagnostics.
We offer apartment-style living with direct exterior entrances for most units. Interior corridor entrances as well as pet-friendly suites are also available. Our studio, one-bedroom and two-bedroom suites feature spaces designed to flex to the needs of your stay. All suites feature kitchens equipped with a full-sized refrigerator, dishwasher, microwave, and stove top. But don't worry, you don't have to do all the cooking, we also offer a free hot breakfast daily and a complimentary evening social on Wednesdays. Our property features a meeting room, business center, fitness center, patio with gas grills, fire pit, outdoor pool, and sport court with a basketball net. We offer free parking, free WiFi, and Hilton Honors Digital Key access.
Location
Homewood Suites by Hilton Indianapolis-Keystone Crossing
2501 East 86th Street, Indianapolis, IN
46240, United States
Hours
Reviews
3.8
853 reviews
5 stars
401
4 stars
173
3 stars
101
2 stars
53
1 star
125
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Numerous reviews highlighted problems with cleanliness, including dirty rooms, mold, and unpleasant odors.
Staff Performance
While some guests praised the staff for their friendliness and helpfulness, others reported poor service and unresponsive management.
Facility Condition
Many customers noted that the hotel appears outdated and in need of significant renovations, with issues like broken appliances and maintenance problems.
Breakfast Quality
The breakfast received mixed reviews, with some guests enjoying it while others criticized the lack of options and poor service.
Safety Concerns
Several guests expressed concerns about safety, including issues with room access and reports of theft.
- MLMichelle Lowe1 day ago5.0This place is amazing! I loved it there! Was clean and nice. Very relaxing. Breakfast is good.
- NBNicole BradhamDec 18, 20255.0Our room was clean!! But my favorite part of our stay was the breakfast and hanging out by the fire lobby. We were working remotely and the WiFi was good and since we were so centrally located, we walked to get lunch! It was an overall positive stay.
- NNNatDec 13, 20255.0I’ve stayed here with my family in the past and had a great experience so we decided to come back. Andrew at check in was very kind. He gave us great suggestions for places to eat and things we could do. Gave us a warm welcome and we appreciated that!
- TPTimothy PrewittNov 7, 20251.0I’m a Hilton Honors member and I’m actually staying in a Hilton Hotel in another part of Indianapolis for next three days. I dropped my mom at a medical appointment in this part of town and I needed to do a Zoom call and I assumed that a fellow Hilton would allow me to sit in the lobby and conduct a Zoom call. I asked politely at the desk and two employees told me it was fine. after an hour I was asked to leave and told it was because I was not staying at this particular Hilton. It was bizarre. No one else was in the lobby the entire time I was there. Hilton Indianapolis does not have any interest in helping guests unless THAT IMMEDIATE PROPERTY is directly profiting. I travel a lot for work. This hotel is great marketing - FOR MARRIOTT. Never will I stay at an Indianapolis Hilton again.
- BFBrian FrelichSep 16, 20254.0Overall really nice place to stay
Frequently Asked Questions About Homewood Suites by Hilton Indianapolis-Keystone Crossing
What types of suites are available at Homewood Suites by Hilton Indianapolis-Keystone Crossing?
The hotel offers studio, one-bedroom, and two-bedroom suites, many with direct exterior entrances and interiors designed for flexible stays.
Are pets allowed at this hotel?
Yes, pets are welcome at Homewood Suites by Hilton Indianapolis-Keystone Crossing.
Is breakfast included with the stay?
Yes, the hotel provides complimentary hot breakfast daily.
Does the hotel offer free WiFi to guests?
Yes, free WiFi is available throughout the public areas of the hotel.
What are the check-in and check-out times at the hotel?
Check-in is at 3:00 PM and check-out is at 12:00 PM.
Is parking available on site at the hotel?
Yes, self-parking is available for free to guests.
What fitness and recreational facilities does the hotel offer?
The hotel features a free fitness center, an outdoor pool, a sport court with a basketball net, and a patio with gas grills and a fire pit.
Are there any nearby restaurants guests can visit?
Yes, guests can enjoy nearby restaurants such as Provisions Restaurant Indianapolis, Blue Sushi Sake Grill, RIZE Ironworks, Verde Flavors of Mexico, B Spot burger restaurant, Yolk. breakfast and brunch, Poke Bros., and Ruth's Chris Steak House.
What nearby wellness and spa services are available?
Nearby options include Massage Heights Ironworks, Connective Living for massage therapy and naturopathic holistic care, and Vogue Nail Spa beauty and nail salon.
Are there family-friendly or children’s activities nearby?
Yes, families can access Woodfield Crossing KinderCare preschool and day care, Northeast Cooperative Preschool and Kindergarten, Nora Community Children's Choir, and Indiana Fine Arts Academy for music and arts education.