Home2 Suites by Hilton Indianapolis South Greenwood

Reviews

• TR

  Tracy Robinson

  Oct 26, 2025
  3.0
  The rooms were nice. However, my extended family tried eating together in the lobby but it was so loud with children playing video games, screaming and having a pizza party. The same with the pool. People in there eating, kids screaming and running. We weren't able to enjoy the evening because of the noise level and commotion. There were 3 ball teams there. The staff didn't say anything to them.
• RR

  rstwitty

  Oct 10, 2025
  2.0
  Home2 is our preferred overnight stay. We have stayed in many locations. But this specific location deserves a special mention. Price. At $230, this is the most expensive one night stay ever at home2. Toilet. This is the only home2 without soft close Toilet seats. SLAM! SLAM! SLAM! ALL NIGHT LONG. Breakfast. Only cereals available were kid sweet...nothing healthy for adults.
• GW

  Gilda Williams

  Sep 21, 2025
  5.0
  Our room was excellent! So clean and smelled good.
• RF

  Rebecca Fuehring

  Sep 3, 2025
  1.0
  Upon arrival everything seemed okay. My husband and I checked in and went to the room. I am a clean freak, especially when it comes to hotels, to I put the suitcase on the shelf by the TV, and pulled the sheets and bedding back, searching for signs of bugs in cracks and everything. I didn't see anything at that time. We took the kids in the pool and went to dinner. Went to bed and my daughter wanted to sleep on the couch, and my youngest son wanted to sleep in bed with dad because he was close to the TV. I didn't mind having a bed to myself. And after waking up in the morning I'm glad I slept alone. I felt a strange cluster of bumps on the back of my ankle and they were super itchy. I took a picture, and sent it to my sister, my mom, my friends and I googled it to see what they thought because I was certain it was bed bug bites. I stripped the cover off the bed and sure enough saw what was an exoskeleton for a bug. There was also an exoskeleton in the bathroom on a towel as well. I immediately packed up our belongings and went to check out even though we were going to stay another night. At the desk I asked for the manager to come to the room so I could show her the exoskeleton and show her my bite without causing a scene. She said she was going to get an exterminator out to confirm whether it was or wasn't bed bugs. And that would be the decision if I would be refunded for our stay. Needless to say, unfortunately the general manager sent me an email and although they in my opinion falsely claim cleanliness and guest satisfaction is something they strive for, he said per their policy I wouldn't be getting a refund. Regardless of if it's a bed bug, or something else, I was still bit by a bug in their hotel and it should have been handled differently. I personally would have felt a little better getting a refund, considering I took all our belongings to the Laundromat and deep cleaned the car. All of which cost me money.
• JJ

  J J

  Sep 2, 2025
  5.0
  There is no need for annoying Airbnb anymore! The fulfillment of every need by Home2Suites is above and beyond any rental, such as: sanitary with a full size refrigerator, salt water pool that opens early and closes late, generous breakfast daily with variety, conveniently located, family oriented, always safe and secure, and the best pillows ever. The staff is outstanding, efficient, kind and welcoming with bottled water always available on the counter. The rooms are large and efficiently equipped including a dining table and meals can be easily prepared in the kitchen area. There are grills and multiple patio options with comfortable seating outside, front and rear. Fuel, grocery, pharmacy, WalMart and more are all within one block. What a fabulous full service place to stay, thanks Hilton!

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