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Located just steps from Lucas Oil Stadium
Brand Certified

Holiday Inn Indianapolis Downtown by IHG

3.9
(873 reviews)

Business Details

515 S West Street, Indianapolis, IN
46225, United States
(317) 631-9000
https://www.ihg.com/holidayinn/hotels/us/en/indianapolis/indwe/hoteldetail

About

HotelWedding VenueBusiness Meeting LocationsConference CenterHoliday Inn
Holiday Inn is moments from I-70 and I-65, and 15 minutes from Indianapolis International Airport. Feel like family with the staff at Holiday Inn Indianapolis Downtown and let our hotel become home away from home while visiting the area to take in a game at the Lucas Oil Stadium, the Gainbridge Field House, Victory Field, or the Indianapolis Motor Speedway. Champs, our on-site restaurant where kids eat free, is open daily for breakfast and dinner. Our guest rooms are equipped with modern amenities and all include a mini-refrigerator, a microwave, and a coffee maker. Our indoor swimming pool and gym are available complimentary for all guests, as well as Wi-Fi throughout the building. Flexible meeting space is also available for small business, corporate, or special event gatherings, accommodating 60 guests.

Location

Holiday Inn Indianapolis Downtown by IHG
515 S West Street, Indianapolis, IN
46225, United States

Hours

Reviews

3.9
873 reviews
5 stars
403
4 stars
228
3 stars
101
2 stars
54
1 star
87

What are people saying?

AI-generated from recent customer reviews

Staff Performance

The staff received numerous positive remarks for their friendliness, helpfulness, and exceptional service, particularly highlighting individuals like Jessica, Kendra, and Conner.

Room Quality

Guests appreciated the spacious and clean rooms, with comfortable beds, although some noted issues with outdated amenities and cleanliness in certain areas.

Breakfast Experience

The breakfast service was frequently criticized for being chaotic, with complaints about food quality and availability, contrasting with a few positive mentions.

Location

The hotel's location near Lucas Oil Stadium was praised for convenience, especially for event attendees, although parking fees were a common point of contention.

Amenities Issues

Several guests expressed disappointment regarding the lack of advertised amenities, such as the hot tub being filled in and the pool temperature being too cold.
  • PB
    Pamela Bender
    Feb 22, 2026
    5.0
    Great stay! Will be back! Jessica was great in the bar, Myah at the front desk was really sweet and Emil in the kitchen did a great job! Rooms were clean and breakfast staff was great. Thanks for making it a great weekend!
  • TH
    Tara Hodges
    Feb 21, 2026
    5.0
    Jessica at the bar and Myah at the front desk were great and so helpful! Jessica is a great bartender!
  • LC
    Lara Chrisphonte
    Feb 13, 2026
    1.0
    Glorified motel...Stayed there a week ago and it was horrible. Carpets are dirty, towel holders are rusty, toilet seats and bowls are stained. To make matters worse, went to get water for tea and it was discolored. When I told the staff she said it probably hasn't been changed for a few days. This place is not up to code for anyone's standards. Not sure how they are able 3 star rating but I hope that my employer never puts me there again.
  • GS
    Gabby Saulnier
    Feb 7, 2026
    4.0
    It cost more than we expected but the service made up for it. The bartender, Jessica, and the receptionist Myah had outstanding customer service and went out of their way to make our stay the most enjoyable.
  • CS
    Cassie S
    Feb 1, 2026
    4.0
    Wow we picked a crazy night to stay! It was very busy after the monster truck event. It was very convenient being so close to the stadium. The staff was busy and handled it well. The pool was packed with kids but my kids still had a blast. I was sad to see the hot tub had been filled in with concrete. The rooms were great. Very clean, loved the decor, plenty of storage and tons of outlets. The bed was the most comfortable bed I’ve ever slept in. Breakfast was rough… by the time we got down there it was pure chaos.

Frequently Asked Questions About Holiday Inn Indianapolis Downtown by IHG

What are the check-in and check-out times at Holiday Inn Indianapolis Downtown by IHG?

Check-in time is at 3:00 PM and check-out time is at 11:00 AM.

Does the hotel offer accessible parking options?

Yes, the hotel provides accessible parking for guests.

Brand Certified Facts from Holiday Inn Indianapolis Downtown by IHG

Holiday Inn Indianapolis Downtown by IHG partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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