Holiday Inn Express & Suites Indianapolis Northwest by IHG

3.8
401 reviews
Hotel Exterior

About

HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Welcome to the Holiday Inn Express and Suites Indianapolis Northwest. Located off of I465 and I65, our hotel is only 12 miles from Downtown Indianapolis, and offers convenient access to Intech Business Park and Park 100; making us the preferred hotel for guests of Heritage Environmental, Lids, CEVA Logistics, and Corteva. The hotel is located 18 miles from the Indianapolis International Airport, 16 miles from Indianapolis Executive Airport and 5 miles from Eagle Creek Airport. Business travelers will enjoy our complimentary Express Start signature breakfast buffet, high speed wired and wireless Internet, 24 hour Business Center as well as spacious meeting rooms. Leisure travelers know the Holiday Inn Express and Suites Indianapolis Northwest is the ideal place to stay in Indianapolis! The hotel is near the Indianapolis Convention Center, Eagle Creek State Park, Indianapolis Colts Complex, Children's Museum, Indianapolis Zoo as well as Grand Park. When finished with your activity, kick back and enjoy the heated indoor swimming pool or work up a sweat in our 24-hour Fitness facility. If you are in Indianapolis to catch the excitement of auto racing at the Indianapolis Motor Speedway or Lucas Oil Raceway, we are minutes away. Here to cheer on the Colts at Lucas Oil or Pacers at the Gainbridge, we have your accommodations. We are also your hotel choice for Marian, Butler, IU Indianapolis, PU Indianapolis, UIndy and more!

Location

Holiday Inn Express & Suites Indianapolis Northwest by IHG
6240 Intech Commons Drive, Indianapolis, IN
46278, United States

Hours

Reviews

3.8
401 reviews
5 stars
199
4 stars
76
3 stars
34
2 stars
38
1 star
54

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Multiple reviews highlighted concerns about cleanliness, including dirty rooms, stained bedding, and unclean common areas.

Staff Performance

While some guests praised the friendly and accommodating staff, others reported rude behavior and poor customer service experiences.

Maintenance Problems

Guests frequently mentioned maintenance issues such as broken amenities, malfunctioning air conditioning, and overall poor upkeep of the hotel.

Breakfast Quality

The breakfast received mixed reviews, with some guests enjoying the variety while others were disappointed by the quality and availability of food.

Pest Concerns

A significant complaint involved pest issues, including reports of bedbugs and other insects in the rooms.
  • AC
    Alexia Cavenar
    Dec 23, 2025
    5.0
    "all these reviews are bots!!" Some of yall are delusional. This was a fantastic stay for a budget hotel. My husband and I stayed one night with our two dogs and had a wonderful stay. There is a pet fee but it is reasonable! The receptionist was lovely and kind! The room was clean, it looked like they were renovating or just finished because there were some newer looking features like the tub tap but the tub itself was a little chipped on the edge. Other than that we had a wonderful stay and will likely choose this hotel again when we're traveling that way!
  • DB
    Derek Brown
    Dec 19, 2025
    1.0
    Staff was very friendly. Unfortunately that doesn’t make up for a bedbug crawling across your pillow towards your face just as you’re closing your eyes to go to sleep. I leap out of bed, tell my distraught wife to do the same and would you look at that, a large stink bug was hanging out in the bed as well. Unreal. Looked like the bedbug had a meal fairly recently too, donated by whoever had the misfortune of staying there before us. For the record, the room was already giving off red flags in terms of cleanliness and maintenance (cracked bathroom tiles, stained couch) but multiple species of pests in the bed? Never seen anything like it. Bagged the bugs & took them to the front desk, who apologized & offered a new room. I asked for a refund instead & moved my family out through the snow at 1:30am to the Hilton across the street, where I’m currently writing this review, skin still crawling.
  • XZ
    xi zhang
    Dec 10, 2025
    5.0
    12/10我的钱包不慎落下,非常感谢前台的女士帮我捡到并保存,使我避免了很大的损失,忘记问她的姓名了,再次真诚的感谢她!
  • WW
    Wendy
    Nov 27, 2025
    3.0
    The person that checked us in was rude for the start. The room was clean that's a plus but the breakfast was not good the pancake machine was out of order and the biscuits were hard the sausage was in a pan of water no potatoes no fruit no bacon just stayed at other hoilday inn less then two weeks ago was expecting the same breakfast boy was I disappointed.
  • CS
    Claire Steckel
    Nov 9, 2025
    5.0
    Very clean rooms, and helpful staff. My only quibble is that the sausages at breakfast were a bit dry,but everything else was great. This location is within walking distance of a bunch of local restaurants which was a nice plus.

Frequently Asked Questions About Holiday Inn Express & Suites Indianapolis Northwest by IHG

What are the check-in and check-out times at Holiday Inn Express & Suites Indianapolis Northwest?

Check-in time is 4:00 PM and check-out time is 11:00 AM.

Is free breakfast available at the hotel?

Yes, a complimentary Express Start signature breakfast buffet is available.