Some say that Indianapolis is called the "Crossroads of America" because more highways and interstates meet in this city than in any other. Maybe that's why it is also billed as the "place North Americans meet to do business". This area is rich with a dynamic cultural scene, a vibrant economy and a well rounded offering of attractions. No matter what your interest, Indianapolis has a lot to offer – from the well known Midwest feel of the community and its' citizens to vast farm lands, immense corporate growth, or even the thrills of the Indy 500 for you race car enthusiasts. No matter what your reason for visiting... we have you covered. Our lovely hotel features a contemporary style sure to please any eye – luxurious well appointed guestrooms and suites as well as an onsite full service restaurant and lounge. Join us for dinner, or relax in our Media Library and focus on YOU for a change. In the mood to stay in? Order from our delectable room service menu and unwind in the comfort and privacy of your own room. Take a swim in our heated indoor salt-water pool, relax in our hot tub, or relieve the stress of a long trip in our 24 hour PRECOR fitness center. Planning a wedding, meeting, or social affair – let us host – with 4000 square feet of meeting space – perfect for any occasion, along with fabulous onsite catering – all you will need to bring is the guest list. Come experience the unparalleled service offered to each and every one of our guests – it's true, we have Everything right where you need it.
Many customers praised the cleanliness of the rooms and hotel facilities, although some reported issues with dirty carpets and unclean bathrooms.
Staff Performance
The staff received numerous compliments for being friendly, accommodating, and helpful, contributing positively to the overall experience.
Breakfast Quality
Feedback on breakfast was mixed; while some enjoyed the options, others criticized the quality and value, noting it was not free and not up to expectations.
Noise Issues
Several guests mentioned noise disturbances from housekeeping and other guests, impacting their overall comfort during the stay.
Facilities Condition
While some areas of the hotel were noted as newly renovated, others were described as outdated and in need of maintenance, particularly the carpets and bathrooms.
RT
Rachel Thomas
Jan 5, 2026
5.0
I called and spoke to Eswin. He is very professional, helpful & a great attitude. I’ll be in state for a meeting. He let me know of restaurant & breakfast hotel offers. Great to know I do not have to leave the hotel during my stay. Thanks Eswin, you’re PHENOMENAL!
PS
Patricia Schnepf
Dec 23, 2025
4.0
The hotel is lovely and spotless. Kassandra at the front desk was sweet and accommodating to my coffee needs (LOL, she hooked me up). We ordered food from the restaurant and took to our room, it was delicious and I didn't need to season anything. I had the grilled chicken and he had the Phillie Cheese Steak, I highly recommend both.
The room was super clean and spacious and the bed was comfy. Huge TV with lots of options.
The pool was a little cold (first world problems right?) and there isn't a hot tub even though it comes up as an amenity and is seen in photos, that's really my only negative thing.
The breakfast was tasty and had lots of choices as well.
MS
Mike Norris (aka scuba_mike aka Sirron)
Dec 11, 2025
5.0
Very good experience. Love the lobby, it's very nice and inviting.
JB
Janelle Waller Becker
Dec 11, 2025
2.0
Comfortable rooms, good breakfast options, and the dining area staff are absolutely great. Unfortunately, the apparent lack of soundproofing in the hotel not only impacts evening and nighttime hours, but also serves as a very distracting issue with a highly unprofessional housekeeping staff that yelled up and down the hall to each other while cleaning rooms, screeching loudly and uttering expletives I would have preferred to not hear. Whether it’s the staff or management itself, some changes need to be discussed and taken under advisement. We will not be staying at this property again, and will also not have it listed as an approved property for our staff members and coworkers when travel dept for the company books any future travel.
TT
Thomas Trieb
Nov 26, 2025
3.0
Charged for parking after was told no extra charges. Room was a reward night.
Frequently Asked Questions About Hilton Garden Inn Indianapolis Northwest
What are the check-in and check-out times at Hilton Garden Inn Indianapolis Northwest?
Check-in time is 3:00 PM and check-out time is 12:00 PM.
Does Hilton Garden Inn Indianapolis Northwest offer free Wi-Fi to guests?
Yes, free Wi-Fi is available in public areas and at public internet terminals.
Are pets allowed at the Hilton Garden Inn Indianapolis Northwest?
Yes, both cats and dogs are welcome at the hotel.
What amenities are available at the hotel for fitness and relaxation?
The hotel offers a free 24-hour fitness center, a hot tub, and a heated indoor salt-water pool.
Is breakfast available at Hilton Garden Inn Indianapolis Northwest?
Yes, breakfast is available for guests.
Does the hotel provide housekeeping and laundry services?
Housekeeping is available, and self-service laundry facilities are offered.
What type of parking is offered at Hilton Garden Inn Indianapolis Northwest?
Free self-parking is available for guests.
Are there meeting and event spaces available at the hotel?
Yes, there are 6 meeting rooms offering a total of 4000 square feet of meeting space suitable for weddings, meetings, and social events.
What dining options are available on-site at Hampton Garden Inn Indianapolis Northwest?
The hotel features one full-service restaurant and bar, as well as room service.
What nearby dining options can guests explore around Hilton Garden Inn Indianapolis Northwest?
Guests can visit nearby restaurants such as Garden Grille & Bar, Gatsbys bar and grill, Sept Epices Kitchen (Puerto Rican cuisine), Eli's Cuisine (American and Caribbean), Le Peep Intech Commons (breakfast and brunch), Jack's Donuts of Intech Park, Starbucks, and Wendy's for a variety of dining experiences.
Are there any nearby childcare or preschool services customers with families can consider?
Yes, Intech Park KinderCare and KinderCare preschools and day care centers are nearby, which may be convenient for families visiting the area.
Which media and broadcasting studios are located near Hilton Garden Inn Indianapolis Northwest?
Nearby media options include CBS, FOX59 News, WXIN Fox 59 television station, and WTTV broadcasting and electronics services which might be of interest to industry visitors or those seeking local media coverage.