Hilton Garden Inn Indianapolis Downtown

Reviews

• CW

  Claire Weston

  3 days ago
  5.0
  Our stay at the Hilton Garden Inn was fantastic. We came in for pacers game and Lilly and Mindi made it so fun. They are such Pacers fans and told us all about Gainbridge. Jaden in the evening gave us great dinner ideas. Will be back for sure.
• SB

  Stephens Bobby

  3 days ago
  4.0
  Recently stayed at Hilton garden inn. They had HVAC problems out of their control. Our room was 83. Manager Mindi was very helpful and understanding. She made sure we got another room and followed through to make sure we were good. Front desk agent Jaden was so fun!
• TG

  todd gilkey

  4 days ago
  5.0
  I stay at Hilton hotels across the country and recently had one of the best experiences In Indianapolis. There was a hotel wide issue due to new construction in the downtown area and Mindi Poole - Front Office Manager was beyond professional and accommodating. Although the problem was not due to any fault of the Hilton Garden Inn, Mindi and her boss Alex Kimbrell - Assistant General Manager made an unfortunate experience one of the best trips I've been on. I would recommend you stay at the Hilton Garden Inn in Indianapolis! Over and over again!
• RL

  Razi Lane

  Feb 10, 2026
  5.0
  I am in Indianapolis often for work and this is my favorite hotel in the city. Not only are the rooms always clean and comfortable, but the staff is incredible here. Jossie took a fair amount of time to help me print documents that I needed— and was very polite. My rewards status was also recognized, and I received an upgrade, given availability, during another stay. Excellent location and an extremely well run property. I will certainly stay here again—and you should too!
• AA

  AvgJoe

  Jan 19, 2026
  4.0
  I spent 12 days at the Hilton Garden Inn Indianapolis Downtown for training, and let me tell you — this place has character. It’s a beautiful historic building that’s been remodeled with a lot of care. The kind of place where you walk into your room and think, “Ah yes, I am the main character.” My room was spotless the entire stay. Housekeeping deserves a standing ovation — fresh towels, tidy room, everything reset like I hadn’t spent the previous night stress‑eating snacks while reviewing training notes. The front desk staff were consistently friendly and accommodating, the kind of people who make you feel welcome even when you’ve been living out of a suitcase for almost two weeks. The restaurant downstairs? Surprisingly fantastic. Delicious food with a sophisticated twist on bar fare — exactly the kind of menu that makes a self‑appointed travel and foodie amateur reviewer (hi, that’s me) feel like they’ve struck gold without ever leaving the hotel. Now… here’s where things get a little tricky. I always try to be fair, kind, and honest, so stick with me. The weather during my stay was brutally cold — the kind of cold that makes you question your life choices. The hotel had a boiler outage that knocked out heat for about eight hours. Honestly, I like my room cool, so I wasn’t too bothered. But I was also dealing with a separate heating/air issue in my room that had nothing to do with the boiler situation. I reported it Friday afternoon. The front desk was great — apologetic, friendly, and quick to put in a work order. Saturday, I called again before heading out so maintenance could get in. Again, very polite, very reassuring. But when I came back… nothing. Same issue. Sunday? Same story. I even texted the front desk Tuesday (screenshot attached), and still no fix. The heater was basically unusable the entire time. Now, to be fair, they were juggling a major building‑wide boiler problem, and I get that. But a quick update — good news, bad news, or even “we’re trying, please don’t lose hope” — would’ve gone a long way. Here’s the bottom line: This is a very clean, very nice, historic hotel with a great staff and a great restaurant. I’d absolutely stay again — but if you run into maintenance issues, be persistent or ask for a room change early. A little communication would’ve turned a good stay into a great one. Still, the charm of the building, the friendliness of the staff, and the overall comfort make it a solid choice in downtown Indy. #HiltonGardenInnIndy #TravelLife #FoodieTraveler #HistoricHotelVibes

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