Business Details
About
HotelHampton Inn
Welcome to the Hampton Inn Indianapolis - NE/Castleton - the preferred choice for travelers, whether you are traveling on business or pleasure. The hotel is conveniently located on the northeast side of Indianapolis, just off of I-465 in the heart of Castleton - the best shopping and restaurants in Indianapolis. Our location is just minutes away from many other Indianapolis, Indiana attractions, including Conner Prairie, Castleton Square Mall, The Fashion Mall at Keystone at the Crossing, The Indianapolis Convention Center, The RCA Dome (home of the Super Bowl Champion Indianapolis Colts), Conseco Fieldhouse (home of the Indiana Pacers), Victory Field (voted as the best AAA Ballpark in America), Indianapolis Zoo, Indianapolis Motor Speedway, Indianapolis Children's Museum, Circle Center Mall, and downtown Indianapolis.
The recently renovated Hampton Inn Indianapolis - NE/Castleton offers comfortably appointed guest rooms with the new ''Cloud Nine'' bedding package, and all of the amenities you've come to expect from Hampton Inn. Our staff's dedication to exceptional service is backed by the 100% Hampton Guarantee. Additional hotel amenities include indoor heated swimming pool, fitness room with cardio equipment, lobby computer workstations, On the House breakfast daily, complimentary wireless high-speed Internet access, complimentary local telephone calls, fax and copy service available, 550 sq. foot meeting room, 128 guest rooms, and six hospitality suites - perfect for small meetings or extra space.
We Love Having You Here, at the Hampton Inn Indianapolis - NE/Castleton!
Location
Hampton Inn Indianapolis-Ne/Castleton
6817 E. 82nd Street, Indianapolis, IN
46250, United States
Hours
Reviews
3.6
1,178 reviews
5 stars
465
4 stars
266
3 stars
163
2 stars
107
1 star
177
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the staff for being friendly, helpful, and accommodating, with specific mentions of individuals like Linda and Christian.
Cleanliness Issues
Several reviews highlighted problems with cleanliness, including dirty rooms and bathrooms, and inadequate housekeeping services.
Facility Problems
Guests reported multiple issues with hotel facilities, including broken elevators, a closed pool, and maintenance problems in rooms.
Breakfast Quality
The breakfast offerings received mixed reviews, with some guests finding it lacking in variety and quality compared to other Hampton locations.
Booking and Management Issues
Numerous complaints were made regarding booking errors, overbooking situations, and poor management responses to customer concerns.
- BFBobbi FlemingDec 20, 20254.0Our stay was pleasant. Christian was super friendly, professional and helpful! We couldn't figure out the TV remote and he came to help us right away. This Hampton looks like a fairly new remodel. Everything seemed new. It was very nice. The room darkening shade would not go down so it was light in our room all night from the lights in the parking lot. We still did fine and we will stay again!
- RWRob WynnDec 14, 20251.0Management completely failed this weekend. There our family and many others booked ahead for a big cheer competition. They didn’t notify anyone that the pool was down for scheduled remodeling. They did not give people the rooms they ordered, rather they gave them whatever room they saw fit. We paid for two conjoined double bed rooms and received one single and a double at other sides of the hotel. And rather than work with people on their mistakes they pretty much told everyone to get bent and deal with it.
- MMMelissa MurawskiDec 14, 20255.0The rooms were nice and clean and modern. We had an issue and they were quick to help resolve it. We definitely plan on staying at this hotel again and have told the other families that are part of our team this. They have all said the same thing.
- CKCyndi KemererDec 12, 20255.0Front desk people & everyone else are very pleasant, helpful & kind as at every Hampton Inn that I've had the pleasure of staying at. The room, as always, is very clean. The only issue I have is with the volume on the TV. I realize everyone must be considerate of their neighbors, but level 10 is too quiet. I couldn't hear a word said while chewing my salad. Really? Have the volume set a little higher please. What about the patrons that have hearing issues. Other than the volume of the TV, I am more than pleased.
- AWAmanda WDec 11, 20251.0I booked a stay thru Priceline for December 6th to celebrate my son’s 11th birthday. We usually have a pool party & stay at the Home2 but because of Big10 a lot of hotels were booked. Upon arriving at Hampton Inn. It was very low key l, clean & attractive which we loved. I checked in and gathered my party and as we walk towards our room we have to pass the pool… which is CLOSED! So now all the kids are frantic & worried. I spoke with the associate at the desk who confirmed it was closed and apologizes. I mentioned to him that this information should probably be noted so others don’t book thinking there is a pool. I let him know I COULDNT STAY and we watched me and 8 other people leave with all of our things. I NEVER made it to the room nor did I see or touch anything. House keeping could confirm they didn’t have to clean whatever room they gave me. I’m sure the cameras show all of this as well. I ended up booking with another hotel before we even left Hampton Inn. Now I’m requesting a refund and have been since Dec 6th and I keep getting run around. The manager says I could’ve come back thru a side door 😂😂😂 I wouldn’t recommend this place because if something comes up they do not hold themselves accountable
Frequently Asked Questions About Hampton Inn Indianapolis-Ne/Castleton
What are the check-in and check-out times at Hampton Inn Indianapolis-Ne/Castleton?
Check-in is at 3:00 PM and check-out is at 12:00 PM.
Is parking available at the Hampton Inn Indianapolis-Ne/Castleton, and is there a fee?
Yes, free self-parking is available for guests.
Does this hotel allow pets, and are both cats and dogs welcome?
Yes, the hotel welcomes both cats and dogs as pets.
Are there fitness and swimming facilities available at Hampton Inn Indianapolis-Ne/Castleton?
Yes, the hotel offers a free fitness center and an indoor heated swimming pool.
Is breakfast included during the stay at Hampton Inn Indianapolis-Ne/Castleton?
Yes, a free buffet breakfast is available daily for guests.
What accessibility features does the Hampton Inn Indianapolis-Ne/Castleton provide?
The hotel has accessible parking, an accessible elevator, and is mobility accessible.
Does the hotel offer free Wi-Fi and digital services such as digital room keys?
Yes, complimentary Wi-Fi is available in public areas, and digital guest room keys are provided.
Are there any nearby restaurants where guests can dine outside the hotel?
Yes, nearby dining options include Charleston's Restaurant (American/Steakhouse), Thai Orchid Restaurant, Paco's Taqueria Food Truck, and Twin Peaks Restaurants (American/Sports Bar).
Where can guests find nearby shopping and entertainment options near Hampton Inn Indianapolis-Ne/Castleton?
Guests can visit Castleton Square Mall and The Fashion Mall at Keystone at the Crossing for shopping, and explore attractions like the Indianapolis Zoo and Indianapolis Children's Museum nearby.
Are there nearby hotels or accommodations if guests want alternatives close to Hampton Inn Indianapolis-Ne/Castleton?
Yes, nearby hotels include Hampton by Hilton, Candlewood Suites, Drury Hotels, Drury Inn & Suites Indianapolis Northeast, Suburban Extended Stay Hotel, and Red Roof Inn.