Embassy Suites by Hilton Indianapolis North

3.9
2417 reviews

About

Hotel
Embassy Suites Indianapolis - North hotel is centrally located with convenient access to downtown Indianapolis, Zionsville, Fishers, Carmel, and Whitestown. Our hotel is ideal for a summer vacation with the family, or a business trip for work. Our two-room suite offers the comfort and space to breathe when working away from home or gives your family the room to spread and relax. Just minutes from exclusive shopping and dining, this hotel is well situated to all Indianapolis area attractions. Attractions near the hotel: Indianapolis Motor Speedway, Indianapolis Airport (IND), Keystone at the Crossing Fashion Mall, Castleton Square Mall, President Benjamin Harrison Home, Indiana War Memorial Museum, Indianapolis Zoo, Eiteljorg Museum of American Indian, NCAA Hall of Fame, Soldiers and Sailors Monument, Lucas Oil Stadium, Gainbridge Fieldhouse - Home of the Pacers, O'Reilly Raceway Park at Indianapolis, Indiana Convention Center, Children's Museum of Indianapolis, Indianapolis Museum of Art, Grand Park, and more. Begin your day with our famous complimentary cooked to order breakfast. Our hotel also offers a two-hour complimentary cocktails and non-alcoholic beverages manager’s reception each evening. What a great way to end your day! Dine in Ellington’s Restaurant serving a diverse menu including steaks, pastas, and sandwiches.

Location

Embassy Suites by Hilton Indianapolis North
3912 Vincennes Road, Indianapolis, IN
46268, United States

Hours

Reviews

3.9
2,417 reviews
5 stars
1,158
4 stars
575
3 stars
247
2 stars
180
1 star
257

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Zayna and Matt for their exceptional service.

Cleanliness Issues

Numerous reviews mentioned cleanliness problems, including dirty rooms, bugs, and unkempt common areas.

Room Condition

Several guests noted that rooms were outdated, with issues such as musty smells, broken amenities, and general disrepair.

Breakfast Quality

The breakfast received positive feedback for its variety and quality, with many guests enjoying the made-to-order options.

Maintenance Problems

Guests reported various maintenance issues, including malfunctioning air conditioning, slow elevators, and plumbing problems.
  • JS
    James Sok
    5 days ago
    1.0
    I booked king bed and end up with two queen and they refused to change the room for me after around 1am the severe weather alarm went off for over two hours and they couldn’t get the alarm to turn off. 😡 very frustrating because I have an early class that I am attending.
  • AW
    Athena Widner
    Nov 3, 2025
    5.0
    We stayed at the Embassy Suites by Hilton – Indianapolis North for a soccer tournament and had a fantastic experience! The hotel was amazing — the rooms were clean and comfortable, and the staff was incredibly accommodating and friendly. Breakfast each morning was excellent, with a ton of variety to choose from, and the evening bar happy hour was such a nice bonus after long days at the fields. We’ll definitely stay here again next time we’re in the area! Maybe add some music for happy hour.
  • MB
    Michelle Bochenek
    Nov 1, 2025
    1.0
    Nobody was working the front desk after 10pm. We had asked for extra pillows hours before and they never arrived. Then they said hours later that they did not have any extra pillows and they were booked for the weekend and couldn’t possibly find pillows for us . The phones in the rooms aren’t even hooked up to anything. The service was horrible.
  • TK
    Teria Keyes
    Oct 20, 2025
    5.0
    I stayed at the Embassy Suites for my uncle wedding this past weekend and my hotel experience was every bit of awesome. Matt is amazing he made our stay pleasant and comfortable he knows good hospitality. He was happy to help and making sure we had what we needed the entire time. The hotel had great breakfast and the ambiance is everything 10/10 definitely recommend.
  • BC
    Brian Coady
    Oct 17, 2025
    3.0
    This is pretty much a typical Embassy Suites hotel, which is to say it is very nice. The rooms are laid out very similar to every Embassy Suites I've ever stayed. The reason for 3 star ... the rooms are out dated. Those have that old musty smell rooms get when they need updated. Also, I don't know who purchased the toilet seats, but those need removed. The seats are thin and a lot smaller than the toilet bowl itself. That means when you flip up the seat, your fingers need to touch the toilet bowl to get underneath the seat. All to save a couple dollars when the original seats were replaced. Disgusting.

Frequently Asked Questions About Embassy Suites by Hilton Indianapolis North

What accessibility features does Embassy Suites by Hilton Indianapolis North offer?

The hotel provides accessible parking and an accessible elevator for guests with mobility needs.

Is breakfast included with a stay at Embassy Suites by Hilton Indianapolis North?

Yes, a complimentary breakfast is available for guests at the hotel.