Certified by Crowne Plaza Indianapolis-Airport by IHG • Mar 01, 2026
Luxury HotelWedding VenueConference CenterBusiness Meeting LocationsCrowne Plaza
Conveniently located off I-70 and I-465, Crowne Plaza Indianapolis-Airport offers easy access to the city’s top attractions, including Indianapolis International Airport, Indianapolis Motor Speedway, and downtown Indianapolis—all less than 8 miles away.
Recently renovated, our upscale full-service hotel boasts 20,000 sq. ft. of versatile meeting and event space, accommodating up to 300 guests. From grand banquets and corporate conferences to intimate gatherings, our modern venue offers customizable layouts, state-of-the-art AV technology, and dedicated event planning services. Whether you need an elegant ballroom, flexible breakout rooms, or private dining spaces, we tailor every detail to suit your vision.
Enjoy thoughtful amenities like our complimentary 24-hour airport shuttle service, free parking, convenient Park & Fly program, and free Wi-Fi. Savor delicious dining at our award-winning chef-inspired restaurants, The Landing Restaurant and Outer Marker Lounge. Stay active in our 24-hour Fitness Center, productive in our Business Center, and enjoy ultimate comfort in our spacious guest rooms with plush new beds and modern amenities.
We look forward to welcoming guests attending GenCon, Drum Corps International, Do It Best Fall Market, and the FFA Convention, among many other exciting events happening throughout the city this year and beyond.
We provide unparalleled service to make your stay in Indianapolis unforgettable!
Location
Certified by Crowne Plaza Indianapolis-Airport by IHG • Mar 01, 2026
Certified by Crowne Plaza Indianapolis-Airport by IHG • Mar 01, 2026
Reviews
4.1
1,584 reviews
5 stars
764
4 stars
476
3 stars
189
2 stars
72
1 star
83
What are people saying?
AI-generated from recent customer reviews
Location
The hotel is conveniently located near the Indianapolis International Airport, making it ideal for travelers.
Staff Service
Many guests praised the friendly and helpful staff, particularly mentioning individuals like Jazmin, Yinye, and Jenni for their exceptional service.
Room Condition
Feedback indicated that while some rooms are clean and comfortable, many are dated and in need of updates, with issues like air conditioning and noise reported.
Dining Experience
The on-site restaurant and bar received positive reviews for the quality of food and service, with specific praise for breakfast and staff attentiveness.
Customer Service Issues
Several reviews highlighted poor customer service experiences, particularly regarding handling of complaints and issues during stays.
KB
Kristi Brown
5 days ago
5.0
Stayed here due to proximity to IND airport. Shuttle to the airport runs every half hour 24 hours a day.
TG
Tammy Gaona
6 days ago
5.0
I would stay again. They were welcoming even at nearly 1am. When my granddaughter and I realized we needed scissors we headed to the lobby and met the kindest lady in the elevator ( I have forgotten her name🙄 ) who not only got us the scissors but gave her some unicorns and stickers. They really stood out at paying attention to her at breakfast and leaving with a snack at checkout. Thank you so much for making a sad reason for being in Indy so warm and welcoming. 🥰
DV
Dawn Villalobos
Feb 15, 2026
4.0
Service was excellent. The rooms were nice for the most part. 4th floor water pressure, faucet and shower head in the bathtub needs replaced.
Having a breakfast option added to rooms, especially for big sporting events where kids are not with parents would be recommended. Could have made a great amount of $ if a breakfast buffet was offered for bowling groups this weekend. Maybe use a conference room?
AC
Ashley C
Feb 5, 2026
4.0
We recently stayed at Crowne Plaza Indianapolis Airport for a business networking event. While it’s not a 5-star hotel, it’s definitely better than many hotels I’ve stayed at, which is why I’m giving it a 4.
The hotel itself is very spacious, and the breakfast and lunch service provided for our business group was really nice—they did a great job with catering and organization. Our room was fairly typical, nothing too special, but it was comfortable and quiet, which we appreciated.
A few small things stood out: the toilet was very low, which was a bit awkward, and housekeeping came around noon, which felt late—we expected them earlier in the day. They did clean well, but they didn’t remove a dirty plate from our room, which ended up making it smell a bit. We placed the plate outside our door, and it surprisingly wasn’t picked up for two full days.
Also, the small snack shop in the hotel was extremely expensive—more than airport snack prices—which felt a bit excessive, though I’m not sure if that’s typical for hotels like this.
Overall, it was a solid stay for a business event, comfortable and well-run, with just a few areas that could be improved.
YR
Yinon Rietti
Feb 3, 2026
5.0
Location is King where it comes to this property of the Crowne Plaza Hotel chains, is this one located at the Indianapolis International Airport and makes it an ideal spot for overnight before the flight.
Although the facility is a bit dated and the rooms have a strong connection to the late '90s when it comes to decor the rooms are comfortable enough and quiet enough for good resting night's sleep.
The shower and the toilet are a bit like the rooms dated. However, clean and comfortable.
The hotel feature is a convention center and a fantastic little bar and restaurant. Well this will be your standard little bit pricey Hotel food. The atmosphere in the bar itself is enjoyable and relaxed and the food is fine.
Friendly waitresses and helpful barmaid makes. The night before the flight and easy night.
The hotel offers shuttle service from and to the flight terminals which makes makes all the difference when you coming after a long flight or when you're rushing to get to your gate.
Frequently Asked Questions About Crowne Plaza Indianapolis-Airport by IHG
Is there free Wi-Fi available at Crowne Plaza Indianapolis-Airport by IHG?
Yes, complimentary Wi-Fi is available at Crowne Plaza Indianapolis-Airport by IHG for guests.
What is the cancellation policy at Crowne Plaza Indianapolis-Airport by IHG?
The cancellation policy may vary depending on the type of reservation. Please check your booking and contact the hotel or via the IHG One Rewards app.
Can I earn loyalty points for my stay at Crowne Plaza Indianapolis-Airport by IHG?
Yes, we Crowne Plaza Indianapolis-Airport by IHG participates in IHG One Rewards, allowing guests to earn points for their stay.
Does Crowne Plaza Indianapolis-Airport by IHG have accessible rooms?
Yes, Crowne Plaza Indianapolis-Airport by IHG has accessible rooms designed to ensure the comfort of guests with disabilities.
Is there a concierge service available at Crowne Plaza Indianapolis-Airport by IHG?
Concierge is available at most of our hotels to connect with guests and assist them in their stay. Please contact the Crowne Plaza Indianapolis-Airport by IHG front desk for more information.
Is room service available at Crowne Plaza Indianapolis-Airport by IHG?
Yes, room service is available at Crowne Plaza Indianapolis-Airport by IHG serving delicious food and drink to your room.
What airport is closest to Crowne Plaza Indianapolis - Airport?
Crowne Plaza Indianapolis - Airport is near Indianapolis International Airport (IND).
Does Crowne Plaza Indianapolis - Airport offer an airport shuttle?
Yes, Crowne Plaza Indianapolis - Airport offers a complimentary off-site airport shuttle that runs 24/7. Please call the hotel at 317-244-6861 for pickup, located at ground transportation Zone 2.
Can I bring my pet to Crowne Plaza Indianapolis - Airport?
No, Crowne Plaza Indianapolis - Airport does not allow pets.
Does Crowne Plaza Indianapolis - Airport feature EV charging stations?
No, Crowne Plaza Indianapolis - Airport does not offer EV charging stations.
Does Crowne Plaza Indianapolis - Airport feature a local shuttle?
Yes, Crowne Plaza Indianapolis - Airport provides a complimentary airport shuttle for guests traveling to and from Indianapolis International Airport (IND). For transportation to local attractions, rideshare services and rental cars are recommended.
What accessibility features does Crowne Plaza Indianapolis-Airport by IHG offer?
The hotel offers accessible parking, accessible rooms, mobility accessible facilities, and an elevator to ensure guest comfort.
Is there a complimentary airport shuttle available at Crowne Plaza Indianapolis-Airport?
Yes, the hotel offers a free 24/7 off-site airport shuttle to and from Indianapolis International Airport, with pickup at ground transportation Zone 2.
Are pets allowed at Crowne Plaza Indianapolis-Airport by IHG?
No, pets are not allowed at this hotel.
What amenities does Crowne Plaza Indianapolis-Airport provide for fitness and wellness?
The hotel features a free 24-hour fitness center equipped with elliptical machines, free weights, and treadmills.
Does Crowne Plaza Indianapolis-Airport provide free Wi-Fi for guests?
Yes, complimentary Wi-Fi is available in public areas for all guests.
What dining options are available at or near Crowne Plaza Indianapolis-Airport?
The hotel has one restaurant, The Landing Restaurant, and nearby options include Chanteclair Restaurant, TGI Fridays, and Kolache Factory.
Are children allowed to stay at Crowne Plaza Indianapolis-Airport and do kids stay free?
Yes, the hotel is kid-friendly and allows kids aged 19 and under to stay free.
Does Crowne Plaza Indianapolis-Airport provide meeting and event spaces?
Yes, the hotel offers 22 meeting rooms with 20,000 sq. ft. of versatile space accommodating up to 300 guests for various events.
How can guests access transportation to local attractions from Crowne Plaza Indianapolis-Airport?
While the hotel provides a complimentary airport shuttle to the airport, guests can use local shuttle services, rideshares, or nearby car rental agencies like Alamo Rent A Car and Airport Indianapolis International Auto Rental Companies for other local transportation.
What nearby attractions can guests visit before or after their stay at Crowne Plaza Indianapolis-Airport?
Guests can explore Indianapolis International Airport, Indianapolis Motor Speedway, downtown Indianapolis, and enjoy nearby dining options such as The Landing and Chanteclair Restaurant.
Brand Certified Facts from Crowne Plaza Indianapolis-Airport by IHG
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Certified March 01, 2026Yext Knowledge Graph
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