Conrad Indianapolis

4.6
1720 reviews

About

HotelLuxury HotelConrad
Daily Mandatory Charge includes: Downtown Indianapolis Economic Enhancement District. Conrad Indianapolis features inspired fine dining, a state-of-the-art wellness center and abundant event space. Located at the most prominent intersection in Indianapolis, this luxury hotel is only 20 minutes from Indianapolis International Airport. Select from 247 guest rooms and suites within its 23 stories. A covered skywalk conveniently connects the hotel to Circle Centre Mall, the Indiana Convention Center and hundreds of downtown restaurants and attractions. Enjoy pre-dinner cocktails in The Lounge, savor a classic dry-aged steak at The Capital Grille, unwind at Conrad Spa or embark on a fine art tour with a trained Art Ambassador. Hold a formal ballroom dance, an executive strategy meeting or a charity fundraiser in 15,000 sq. ft. of flexible meeting space. Admire world-renowned artwork in the first floor Long-Sharp Gallery. Our attentive team will implement your every detail, from AV equipment support to the icing on the cake.

Location

Conrad Indianapolis
50 West Washington Street, Indianapolis, IN
46204, United States

Hours

Reviews

4.6
1,720 reviews
5 stars
1,309
4 stars
236
3 stars
76
2 stars
40
1 star
59

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the staff for being friendly, accommodating, and providing exceptional service throughout their stay.

Room Conditions

Several reviews highlighted issues with room conditions, including problems with air conditioning, cleanliness, and outdated decor.

Location

The hotel is well-located in downtown Indianapolis, with easy access to local attractions and amenities, although some guests noted noise disturbances from the surrounding area.

Dining Experience

Guests enjoyed the food at the hotel's restaurant, with specific mentions of the quality of in-room dining and breakfast options.

Valet Parking

Valet service received mixed feedback, with some guests finding it expensive and slow, while others appreciated the professionalism of the staff.
  • MH
    Mark Howard
    5 days ago
    5.0
    I spent a night here recently and it was a great time. The service was friendly and the rooms were nice. Thanks to Brandon (concierge) for the special touches.
  • BB
    Ben
    Dec 28, 2025
    3.0
    Very nice hotel but we’ve been twice now where the pool was ice cold, the kids and I couldn’t get in. Bummer because it was part of the reason we wanted to stay there!
  • JG
    Jason Gasaway
    Dec 23, 2025
    3.0
    This was a business trip they stick you with a $75 valet fee because there is literally nowhere to park. The room was nice and big. However the air would not work in my room was a whopping 74° and would not cool down so I did not sleep very well. I did call down and ask if they had a fan and they did and about two hours later, they brought up a fan which helped knock the edge off, but it was still too hot. The restaurant that they had in the lobby was really good and the conference room we had was really nice.
  • CM
    Crystal Mackey
    Dec 20, 2025
    5.0
    THANK YOU CONRAD! We had the best 3 days in our 10 year relationship! I'm not exaggerating at all. We had the greatest visit to Indy and it centered with you. From the help from the vale parking, check in was welcoming, walking along to help navigate the building, the sauna the pool the robes and most importantly THE ROOM! My room and view was perfect! THANK YOU!
  • CB
    Collin Breuhaus
    Dec 12, 2025
    1.0
    Quite possibly the worst day in the 1700+ nights I’ve stayed in a hotel. First, the rooms are decrepit and not resembling the quality you would expect from the brand. The wallpaper was peeling from the walls and the bed sheets were ripped. The mirror and the door in the room were significantly damaged and the carpet was disgusting. All of these are documented in the pictures. To make matters far worse, a supervisor entered my room with no notice or reason, using her key. Given the complete lack of security and poor condition of the room, I will never stay here again.

Frequently Asked Questions About Conrad Indianapolis

What are the check-in and check-out times at Conrad Indianapolis?

Check-in time is at 3:00 PM and check-out time is at 12:00 PM at Conrad Indianapolis.

Are pets allowed at Conrad Indianapolis?

Yes, pets including cats and dogs are welcome at Conrad Indianapolis.