Brand Certified
Candlewood Suites Indianapolis Northwest by IHG
4.0(511 reviews)
Certified by Candlewood Suites Indianapolis Northwest by IHG • Mar 01, 2026
Business Details
7455 Woodland Drive, Indianapolis, IN
46278, United States
Certified by Candlewood Suites Indianapolis Northwest by IHG • Mar 01, 2026
(317) 298-8000
Certified by Candlewood Suites Indianapolis Northwest by IHG • Mar 01, 2026
https://www.ihg.com/candlewood/hotels/us/en/indianapolis/indez/hoteldetail
Certified by Candlewood Suites Indianapolis Northwest by IHG • Mar 01, 2026
About
Certified by Candlewood Suites Indianapolis Northwest by IHG • Mar 01, 2026
HotelWedding VenueConference CenterCandlewood Suites
Indianapolis Hotel's Convenience is UnmatchedWhen you need more than just a bed, you'll love the convenience of the Candlewood Suites® Indianapolis Northwest hotel. Located one block east of I-465 in the city's largest business park, the hotel's suburban surroundings give you an escape from the busy city center while still providing easy access to the most popular destinations in Indianapolis, Indiana.The hotel's location is close to several area businesses like UnitedHealth Care, St. Vincent Hospital and Hewlett-Packard. Work day or night with free printing and fax services at the 24-hour business center after preparing for that big meeting in your suite. This hotel's location in Indianapolis is in Park 100, so you'll be nestled in a suburban business park and still be only minutes from downtown Indianapolis, Indiana.The hotel's neighborhood is also great for families and leisure travelers. Take the kids on a picnic in Eagle Creek Park or see where the Colts play at Lucas Oil Stadium downtown. The hotel's proximity to three major malls also means you'll enjoy premier shopping nearby.After a long day, you'll love coming back to a cozy suite. The hotel's amenities make Indianapolis a great place to call home while away on the road. Stay fit with the 24-hour fitness center. Free high-speed internet access means you'll stay connected. Plan your stay today, and "Consider Us Home."
Location
Certified by Candlewood Suites Indianapolis Northwest by IHG • Mar 01, 2026
Candlewood Suites Indianapolis Northwest by IHG
7455 Woodland Drive, Indianapolis, IN
46278, United States
Hours
Certified by Candlewood Suites Indianapolis Northwest by IHG • Mar 01, 2026
Reviews
4.0
511 reviews
5 stars
277
4 stars
110
3 stars
46
2 stars
27
1 star
51
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Multiple reviews highlighted rude and unhelpful front desk staff, leading to negative experiences for guests.
Cleanliness Issues
Guests frequently reported unsanitary conditions in rooms, including dirty linens, bugs, and unpleasant odors.
Room Quality
Several customers noted that rooms were outdated and in need of maintenance, with issues like broken appliances and inadequate heating.
Customer Service
While some guests praised the friendly staff, many others experienced poor service and lack of responsiveness to issues.
Amenities and Value
Guests expressed disappointment over missing amenities like hot water and luggage carts, and felt the hotel did not provide good value for the price.
- EGEric Grafton4 days ago5.0Just a little dust from the remodeling. You should have signs for that inside and out that says "excuse our dust for our remodeling". Otherwise it was excellent
- HJHanjin Jung5 days ago1.0The morning front desk worker is very arrogant and doesn't respond to customers at all
- SCSujira CoxFeb 23, 20265.0We stayed on Feb 20-22, 2026. The check-in and check-out were pleasant. Staff were friendly and always greeted us. Room was clean and quiet.
- KRKristy RaskinsFeb 16, 20261.0I had an ok stay but Katie the front desk clerk had a horrible attitude and was very rude to us for no reason at all. Maybe she doesn't like white women ? Sure seemed that way, we were very polite to her and didn't deserve to be treated that way. We will NOT be staying there again.
- MMMiaFeb 12, 20261.0Front desk daytime clerk "Kaitlyn" was rude , bossy and ruined my stay. I guess they will hire anyone to work the front desk. Kaitlyn obviously has absolutely NO customer service skills or training. Why would you have someone with a horrible attitude like that be the first person a guest deals with ? She is just awful and should find a different line of work that does NOT involve interacting with people. Maybe she has a horrible home life and she's just miserable , ok but leave your problems at home !! ***PLEASE UPPER MANAGEMENT FIND A DIFFERENT GUEST SERVICES EMPLOYEE FOR FRONT DESK AS I WILL NOT BE COMING BACK IF I'M TO BE TREATED IN THAT MANNER !
Frequently Asked Questions About Candlewood Suites Indianapolis Northwest by IHG
What are the check-in and check-out times at Candlewood Suites Indianapolis Northwest by IHG?
Check-in is from 3:00 PM and check-out is by 12:00 PM at Candlewood Suites Indianapolis Northwest by IHG.
Does Candlewood Suites Indianapolis Northwest by IHG offer free parking?
Yes, there is free parking available for guests at the hotel.
Are pets allowed at Candlewood Suites Indianapolis Northwest by IHG?
Dogs are allowed and pets are welcome at the hotel.
Is there a fitness center available at Candlewood Suites Indianapolis Northwest?
Yes, the hotel offers a free fitness center with equipment including elliptical and free weights.
Does Candlewood Suites Indianapolis Northwest provide contactless check-in and checkout?
Yes, contactless check-in and checkout are available for guests' convenience and safety.
Is housekeeping service available during the stay at Candlewood Suites Indianapolis Northwest?
Housekeeping services are available and the hotel uses enhanced cleaning procedures.
What amenities are available for business travelers at Candlewood Suites Indianapolis Northwest?
The hotel offers a 24-hour business center with free printing and fax services and two meeting rooms.
Can guests find shopping and entertainment options near Candlewood Suites Indianapolis Northwest?
Yes, guests can visit nearby major malls for premier shopping and enjoy attractions like Lucas Oil Stadium downtown and Eagle Creek Park for outdoor activities.
Are there notable nearby businesses or services close to Candlewood Suites Indianapolis Northwest?
The hotel is close to several area businesses including UnitedHealth Care, St. Vincent Hospital, and Hewlett-Packard, which may be convenient for business travelers.
How can public or government services near Candlewood Suites Indianapolis Northwest assist visitors?
Nearby government offices like the US Department of Homeland Security can be relevant for certain visitors requiring official services.
Brand Certified Facts from Candlewood Suites Indianapolis Northwest by IHG
Candlewood Suites Indianapolis Northwest by IHG partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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