Candlewood Suites Indianapolis by IHG

Reviews

• JB

  Jordan Broome

  Feb 19, 2026
  2.0
  Location is a bit rough. My room is okay besides the bathroom sink that is about falling off the wall, and zero place to put my toothbrush, brushes, Shavers ect.. I just have everything on the floor as of right now.. and I don't believe there is actually anything worse then going to get a workout in a gym that is connected to the laundry room ..as I'm doing my cardio I get to inhale pure dryer sheet air, and get to have an audience as well!! No thanks. Supposed to be here another 8 days ...but I will.be moving hotels after work tomorrow
• JW

  Jamison Wiersema

  Jan 29, 2026
  5.0
  Solid hotel for the money! Staff was super friendly and Joe made a change to my reservation that really helped me out during my 3 night stay! Thank you yall and Cheers to JOE!!
• OR

  OMG Retail

  Jan 25, 2026
  1.0
  Hotel is trash service is trash. Shovel your side walk. Re stock the fridge with water.
• KC

  Kristin Coughlin

  Jan 9, 2026
  1.0
  What should have been a simple hotel stay turned into a stressful and frustrating experience. Our truck was broken into overnight, and the radio was stolen—a violation that immediately put a dark cloud over our visit. What made this situation worse was the complete lack of empathy from hotel management. When we reported the incident, the manager’s response was dismissive and indifferent. We were told there were no security cameras, followed by the quote: “The owner decided that, not me.” The message was clear: not their problem. Even more alarming was the tone of the conversation—it sounded like vehicle break-ins happen frequently here, yet no meaningful security measures are in place and no concern was shown for guest safety. A hotel should be a place where you feel secure and supported when something goes wrong. Unfortunately, this Candlewood Suites offered neither. Between the theft, the lack of surveillance, and management’s cold response, this is not a place I would recommend or return to.
• SM

  shaylon main

  Jan 4, 2026
  2.0
  my experience here was absolutely horrible, i hate that i even have to write a review like this but this needs to get handled with authority asap! me and my family were staying on 8111 bash st at the candlewood suites for 31 days, we are going through a remodel so we wanted to go somewhere we knew was nice and clean, for the price we got 2000 for 31 days and after the 31 days your tax’s are exempt so we ended up staying 3 extra days so that would make it 34 days we stayed at this hotel. before this, we had another option and much cheaper option for another hotel but we chose this hotel because of the hot tub/pool. after staying only 2 nights the hot tub/pool was closed from the health dpt for the rest of the duration we was there, so payed for amenities that wasn’t even used. we complained and said things multiple times about the hot tub/pool and all we were told was “maintenance will be here tomorrow to get it fixed”. this business of conduct is absolutely horrible especially being a hotel!! during the duration, we stayed there we were told that the Assistant manager was the running manager so anytime that we had a problem, We was calling Lori instead of the actual owner of the building, which was completely caused by the front staff members. Also, I thought to put in there this hotel being in fishers Indiana, And with the quality of this hotel, I could go to Indianapolis and get a better one. Fishers Indiana is not for the cheap so to have this kind of review in an area like this is a shame. i’ve not only seen bugs but throughout the hotel there was rancid smells and especially on the First floor it smelled like cat litter and cats awfully. One last thing I definitely need to put in here we had a friend come and visit us while staying at this hotel and with our friend she has a service dog that she takes everywhere with her, she goes into the store, restaurants, absolutely anywhere and she’s never been declined service or Or told she can’t go in somewhere with her dog. While she was staying with us for I believe two or three nights we were being called at 11-12 o’clock at night, which is very unprofessional and being told that this dog cannot be here because it is a pitbull (she is a mastiff) and does not meet the requirements of the service dogs listed within their building. they said the only accepted small dogs, 100% verbatim what I was told. I sure hope that if anybody else decides to stay here that they will never show the same experience that they had with my family. I meant what I said when I told those front staff people and the running manager that I would be leaving a great review for you and your hotel and this is exactly what I meant so I hope with anybody that’s reading this and has the common courtesy To not want to waste your money coming here if you wanna go somewhere better that’s worthy of you’re time and money go to Embassy suites and you’ll never forget your time there or ever have a bad complaint! At least Holiday Inn has better staff and management!

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