Business Details
About
HotelWedding VenueConference CenterCandlewood Suites
Welcome to the award winning Candlewood Suites Indianapolis Airport, your “Home Away From Home.” Our spacious suites feature fully equipped kitchens with everything you need to prepare that home-cooked meal. Work efficiently with free high-speed Internet and local calls, plus your very own personalized voicemail. Also available is our complimentary business center with computer and Internet access. Need to relax after a long day of work or traveling? Lounge in your recliner while watching your 32-inch flat screen TV with DVD player. Borrow a movie from our lending library. Gather with friends and have a cookout at our Candlewood Gazebo. Work off stress in our state-of-the-art fitness center. When staying at Candlewood Suites, our complimentary washers -and dryers allow you to pack light. Hungry? Grab a bite at Candlewood Cupboard, our 24/7 onsite convenience store featuring hundreds of breakfast, lunch, dinner, and snack items from which to choose. We are conveniently located at the Indianapolis Airport, just minutes to downtown Indianapolis or Plainfield, Indiana. Candlewood Suites Indianapolis Airport is an excellent choice for employees of Rolls-Royce, Eli Lilly, Carrier Corporation, Praxair, Vertellus and the Indiana National Guard. We welcome government travelers and are FEMA approved.
Location
Candlewood Suites Indianapolis Airport by IHG
5250 W. Bradbury Avenue, Indianapolis, IN
46241, United States
Hours
Reviews
3.7
657 reviews
5 stars
276
4 stars
171
3 stars
72
2 stars
37
1 star
101
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Numerous reviews highlighted severe cleanliness problems, including dirty rooms, sticky floors, and unclean bathrooms.
Staff Performance
While some staff members were praised for their friendliness and helpfulness, others, particularly management, received criticism for rudeness and poor service.
Maintenance Problems
Guests reported various maintenance issues, including broken appliances, malfunctioning showers, and overall disrepair of the hotel.
Amenities Lacking
Many customers noted the absence of advertised amenities such as a functioning pool, laundry facilities, and basic supplies in rooms.
Overall Disappointment
The majority of reviews expressed dissatisfaction with the hotel experience, recommending potential guests to avoid the property.
- SESara EnsignJan 3, 20262.0Hopefully soon the Hotel will be finished with renovations so while the beds were clean the hotel furnishings and finishes were very tired and worn. Only 1 Elevator working and showed signs of wear. The staff greeted warmly and acknowledged us as we came and went which was nice.
- QQQuayDec 28, 20255.0So I normally don't leave reviews , but I want to share the hospitality, and the efficient service i received at the hotel was outstanding their was a gentleman, I believe by the name of Hesus that was very polite & helpful ! I would definitely return in the future when I'm nearby again!
- JLJamie LeeDec 19, 20255.0The front desk was helpful n very nice and very clean rooms .
- RFRandy FelixNov 19, 20254.0Kind of dated, needs some updates with the plumbing, but relatively clean
- TPTheresa ParkerNov 15, 20252.0Renovations are being used as an excuse. Struggled to turn shower on, no latch lock at top of my door, tub looked dirty, and the hallway smelled
Frequently Asked Questions About Candlewood Suites Indianapolis Airport by IHG
What is the check-in and check-out time at Candlewood Suites Indianapolis Airport?
Check-in time is 3:00 PM and check-out time is 11:00 AM at Candlewood Suites Indianapolis Airport.
Are pets allowed at Candlewood Suites Indianapolis Airport?
Yes, both cats and dogs are welcome at Candlewood Suites Indianapolis Airport.
Does the hotel offer free parking for guests?
Yes, free parking is available for guests at Candlewood Suites Indianapolis Airport.
Is there a fitness center available for guests?
Yes, a fitness center with elliptical machines, free weights, and treadmills is available for free at Candlewood Suites Indianapolis Airport.
Does the hotel provide housekeeping services?
Housekeeping services are available at Candlewood Suites Indianapolis Airport without the need for prior requests.
What amenities are included in the guest suites?
The suites feature fully equipped kitchens, 32-inch flat screen TVs with DVD players, free high-speed Internet, local calls, personalized voicemail, and access to a lending library of movies.
Is there a convenience store on site?
Yes, the hotel has a 24/7 onsite convenience store called Candlewood Cupboard offering a wide selection of breakfast, lunch, dinner, and snack items.
Are there nearby hotels or lodging options near Candlewood Suites Indianapolis Airport?
Nearby lodging options include The Belmont Inn Bed and Breakfast, OYO Hotel Indianapolis International Airport, Days Inn & Suites by Wyndham Indianapolis Airport East, and Super 8 by Wyndham Indianapolis West.
What restaurants are close to Candlewood Suites Indianapolis Airport for guests to visit?
Guests can visit nearby restaurants such as Dennys Restaurant which offers American food and breakfast, and Subway for quick sandwiches and fast food.
How can guests travel to Candlewood Suites Indianapolis Airport using public transportation?
While specific transit stations are not listed, guests may find nearby services like local hotels and inns helpful landmarks. Checking with local transit authorities or the hotel directly is recommended for transit options.