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Candlewood Suites Indianapolis Airport by IHG

3.7
(663 reviews)

Business Details

5250 W. Bradbury Avenue, Indianapolis, IN
46241, United States
(317) 241-9595
https://www.ihg.com/candlewood/hotels/us/en/indianapolis/indbb/hoteldetail

About

HotelWedding VenueConference CenterCandlewood Suites
Welcome to the award winning Candlewood Suites Indianapolis Airport, your “Home Away From Home.” Our spacious suites feature fully equipped kitchens with everything you need to prepare that home-cooked meal. Work efficiently with free high-speed Internet and local calls, plus your very own personalized voicemail. Also available is our complimentary business center with computer and Internet access. Need to relax after a long day of work or traveling? Lounge in your recliner while watching your 32-inch flat screen TV with DVD player. Borrow a movie from our lending library. Gather with friends and have a cookout at our Candlewood Gazebo. Work off stress in our state-of-the-art fitness center. When staying at Candlewood Suites, our complimentary washers -and dryers allow you to pack light. Hungry? Grab a bite at Candlewood Cupboard, our 24/7 onsite convenience store featuring hundreds of breakfast, lunch, dinner, and snack items from which to choose. We are conveniently located at the Indianapolis Airport, just minutes to downtown Indianapolis or Plainfield, Indiana. Candlewood Suites Indianapolis Airport is an excellent choice for employees of Rolls-Royce, Eli Lilly, Carrier Corporation, Praxair, Vertellus and the Indiana National Guard. We welcome government travelers and are FEMA approved.

Location

Candlewood Suites Indianapolis Airport by IHG
5250 W. Bradbury Avenue, Indianapolis, IN
46241, United States

Hours

Reviews

3.7
663 reviews
5 stars
279
4 stars
174
3 stars
72
2 stars
37
1 star
101

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the friendliness and helpfulness of the front desk staff, although some reported issues with management.

Cleanliness Issues

Numerous reviews highlighted significant cleanliness problems, including dirty rooms, unkempt common areas, and unpleasant odors.

Maintenance Problems

Guests frequently mentioned broken amenities, such as malfunctioning elevators, laundry machines, and plumbing issues.

Renovation Concerns

While some noted ongoing renovations, many felt that the hotel was still in a state of disrepair and needed significant updates.

Overall Experience

The overall sentiment was negative, with many customers expressing dissatisfaction and advising others to avoid the hotel.
  • KK
    KanDakedaughterofZion
    3 days ago
    5.0
    I stayed at this hotel from 12/31/25-02/17/26 and the staff is Wonderful. Payed out of pocket while transitioning to a different way of living. The manager Shay and Front desk worker Mariah including other staff really worked with me concerning cost etc. The hotel is in process of upgrading so at times that could pose challenges, but any issue that could not be resolved right way was handled by providing other reasonable options. The only complaint I would have is that it takes forever for the water to get hot, however it doesn't take from the experience. I would definitely stay there again!!!
  • LH
    Liam Harvey
    5 days ago
    5.0
    The front desk guy working doin check in is really nice and professional, very knowledgeable fella
  • KH
    Kyle Hunt
    Feb 21, 2026
    4.0
    Clean room and building seems pretty secure. Location was great very close to where I needed to work. Front desk staff didn't understand my company pre-paid for room and tried to make me pay. Had to have my room keys programmed 3 times in 2 days .
  • JJ
    Jeff
    Feb 20, 2026
    5.0
    the young man at the front desk was the most helpful and professional employee I ever met at a hotel! There were some issues with the wifi and he reassured me that everything would be fixed shortly. Although it was an inconvenience, he helped make my experience all the better and even retrieved my towels from my room for me when I requested! He makes the brand look great. I will definitely be returning to this location
  • SN
    Samantha Norris
    Feb 8, 2026
    4.0
    The renovated rooms are really nice. Kitchen has everything you could need besides the food of course. The ppl at the front are all very friendly & accommodating. The only complaint is they have free laundry but only 1 out of 5 washers work & only 1 out of 6 dryers work with 0 signs of them even attempting to remedy the issue anytime soon.

Frequently Asked Questions About Candlewood Suites Indianapolis Airport by IHG

What is the check-in and check-out time at Candlewood Suites Indianapolis Airport?

Check-in time is 3:00 PM and check-out time is 11:00 AM at Candlewood Suites Indianapolis Airport.

Are pets allowed at Candlewood Suites Indianapolis Airport?

Yes, both cats and dogs are welcome at Candlewood Suites Indianapolis Airport.

Brand Certified Facts from Candlewood Suites Indianapolis Airport by IHG

Candlewood Suites Indianapolis Airport by IHG partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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