Business Details
About
Hotel
At the Best Western Plus Indianapolis North at Pyramids you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Indianapolis North at Pyramids will stand out among other hotels in Indianapolis,IN. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Indianapolis North at Pyramids will provide you with the superior customer service that you are used to at any Best Western hotel.
Location
Best Western Plus Indianapolis North at Pyramids
9320 Michigan Rd, Indianapolis, IN
46268-1125, United States
Hours
Reviews
3.5
193 reviews
5 stars
64
4 stars
52
3 stars
22
2 stars
18
1 star
37
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Numerous reviews highlighted significant cleanliness problems, including dirty bathrooms, unclean towels, and hair in showers.
Staff Attitude
Customer service experiences varied widely, with many guests reporting rude or unhelpful staff, particularly at the front desk.
Breakfast Quality
While some guests enjoyed the breakfast, many others found it lacking in quality and variety, with complaints about cold food and limited options.
Facility Maintenance
Guests reported multiple maintenance issues, including broken elevators, non-functioning air conditioning, and plumbing problems.
Overall Experience
Many customers expressed dissatisfaction with their overall experience, citing a lack of management support and poor communication.
- WKWeezie Kelley4 days ago5.0Always my choice of hotel when I come home to visit. All of the staff are very nice, funny and professional. Rooms always clean smell fresh quiet hallways. Clean facilities. Breakfast is good as well and it's more than just muffins and yogurt🤭. Actually have waffles with other real food items. Lobby is a great gathering spot. This is my sneaky spot🤭
- KAKallie AkersNov 9, 20255.0For the price, this hotel is great! We stayed two nights and found it clean and comfortable! And the breakfast was solid!
- JBJulie BaileyNov 9, 20255.0This location is a perfect spot for Ascension patient family members. Nice property, good breakfast, laundry facility (there's an app for that!), friendly staff and very very nice and clean rooms! Close to many food places and shopping. Just off the main highway so traveling to other areas of Indy is very quick. Perfect location and property! Will chose this one again!
- NWNicole WilliamsOct 18, 20252.0My husband, myself and out handicapped daughter stayed here the night before my surgery at St Vincent and it was the worse experience, we had to switch rooms 4 times. First one, no remote, second one smelled like wet dog, third one the tv didn’t work at all and these rooms are extremely small especially with a wheelchair. It was not a good experience especially with the stress of having surgery the next day. We didn’t get to get dinner until way later. They never offered to give us out money back or even part of our money back. I would not recommend this place at all! Especially for the price.
- AGAntonio GarciaOct 3, 20255.0I didn't know what to think at first because of the empty lot on the corner, but was happy with the hotel. The room was clean and the hotel smelled fresh. I spoke with several employees and they were all friendly. The breakfast had a nice variety and the worker went out of their way to speak with everyone. I plan to be back next summer to enjoy the outdoor pool.
Frequently Asked Questions About Best Western Plus Indianapolis North at Pyramids
What breakfast options are available at Best Western Plus Indianapolis North at Pyramids?
Breakfast is available for free at Best Western Plus Indianapolis North at Pyramids.
Is there a fitness center available at the hotel?
Yes, Best Western Plus Indianapolis North at Pyramids has a fitness center on-site for guests to use.
Does the hotel offer free Wi-Fi to guests?
Yes, free Wi-Fi is available throughout Best Western Plus Indianapolis North at Pyramids.
Is Best Western Plus Indianapolis North at Pyramids a smoke-free property?
Yes, the hotel is a smoke-free property to ensure a healthy environment for all guests.
What are the check-in and check-out hours at the hotel?
The hotel operates 24 hours a day, 7 days a week, so check-in and check-out times are flexible.
What amenities are provided in the guest rooms?
Guest rooms include a spacious work desk, free internet access, and an in-room mini fridge ideal for drinks and snacks.
Where is Best Western Plus Indianapolis North at Pyramids located?
The hotel is located at 9320 Michigan Rd, Indianapolis, IN 46268-1125, United States.
Are there other hotels near Best Western Plus Indianapolis North at Pyramids?
Yes, nearby hotels include Pear Tree Inn Indianapolis, Drury Inn Indianapolis Northwest, La Quinta Inn, Rodeway Inn North Conference Center, Caribbean Cove Hotel & Conference Center, Baymont by Wyndham Indianapolis Northwest, and Best Western Country Suites.
What dining options are available near the hotel?
Nearby dining options include Cracker Barrel Old Country Store for breakfast and brunch, K-Town Indianapolis for Korean cuisine, Azzip Pizza, Cousins Subs, Texas Roadhouse steakhouse, Tilted Kilt Northwest theme restaurant, Panera Bread cafe and bakery, and Starbucks coffee shops.
Are there convenient stores or facilities near the hotel for guest needs?
Yes. Nearby facilities include Payless Liquor for beverages, Marathon gas station, Long's Mattress North West Indy, Northern Tool + Equipment hardware store, veterinary services like Avian and Exotic Animal Clinic and VCA Animal Hospitals Urgent Care, and Stanton Optical for eyewear.