Brand Certified
Home2 Suites by Hilton Hammond
3.7(229 reviews)
Certified by Home2 Suites by Hilton Hammond • Mar 01, 2026
Business Details
2847 Carlson Drive, Hammond, IN
46323, United States
Certified by Home2 Suites by Hilton Hammond • Mar 01, 2026
(219) 230-8600
Certified by Home2 Suites by Hilton Hammond • Mar 01, 2026
https://www.hilton.com/en/hotels/mdwhaht-home2-suites-hammond/
Certified by Home2 Suites by Hilton Hammond • Mar 01, 2026
About
Certified by Home2 Suites by Hilton Hammond • Mar 01, 2026
HotelExtended Stay HotelHilton
Find us in Hammond, just off Interstate-94 and 35 minutes from Downtown Chicago. We're a short walk from Carlson Oxbow Park and 15 miles from Indiana Dunes National Park. Gary/Chicago Airport is 15 minutes away. Enjoy complimentary breakfast, fitness center, and our indoor pool during your stay.
Location
Certified by Home2 Suites by Hilton Hammond • Mar 01, 2026
Hours
Certified by Home2 Suites by Hilton Hammond • Mar 01, 2026
Reviews
3.7
229 reviews
5 stars
116
4 stars
34
3 stars
15
2 stars
16
1 star
48
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff interactions is mixed; while some guests praised individual staff members for their kindness and helpfulness, others reported rude and dismissive behavior from management and front desk staff.
Cleanliness Issues
Several reviews highlighted cleanliness problems, including dirty rooms, hair in showers, and trash in hallways, which detracted from the overall experience.
Breakfast Quality
The breakfast received mixed reviews; while some guests enjoyed the variety and quality, others noted issues with food availability and quality, such as burnt bacon and limited options.
Noise and Disruptions
Numerous guests reported disturbances from loud parties and unsupervised children, leading to uncomfortable stays and a lack of enforcement of hotel policies.
Room Quality
While many guests appreciated the spacious and modern rooms, there were complaints about maintenance issues, such as low water pressure and cleanliness concerns.
- SCSharon Chadwick1 day ago1.0Worst experience I’ve ever had. This is a very racist Hotel where all they care about is Black people and if you’re white, you will get no service. I had someone try to steal my things in front of me. I confronted him on it and he screamed at me in front of the front desk, girl, and accuse me of things and threatened me and became very hostile towards me while I was there even when I would see him at breakfast. This is an African-American Hotel, and if you’re white, don’t go there because you will not be protected and this hotel has huge safety risk risks.
- NMNicole McLaughlin5 days ago5.0Stayed here yesterday, and it was peaceful, relaxing, and overall enjoyed. Clean hotel. Awesome breakfast selection!! Pool was heated and clean. Nice for if you want to get away and have family or kids. A regular king size room can sleep 4+. It has a full kitchen & pull out couch, with tables and plenty of storage space. So would be nice for long term staying as well.
- JJJamie JohnstonJan 31, 20265.0I don’t know if I’ve had better customer service. Margo, the lady who checked us in, chefs kiss to customer service. Patient, calm but most of all kind and talk me down after being worked up. She helped me fix a - what I would call major mistake. Nice workout space as well. Thank you Margo and Home2 Suites. Best continental breakfast I’ve had since childhood and (the server/worker or chef or I’m unsure what I’d call her) was amazing as well. Thank you again Margo, you’re a good person with a big heart and I could see that from our interaction yesterday. ❤️ 2/1/26 - Marie who was in charge of breakfast, absolutely amazing. Was a luxury to stay here with such great service.
- ACAntoineo “NDI” CaldwellJan 25, 20265.0No grocery store walking distance other than that love the people and the breakfast. Cook oatmeal a little longer.
- KKKeithJan 21, 20263.0The room was nice but the pool was crowded first day and closed for maintenance the second. I'm glad I did not promise to let my little girl swim.
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