Hampton Inn & Suites Hammond

Reviews

• JM

  John Moore

  Oct 31, 2025
  2.0
  I stayed at the property for a four night trip Mon-Fri for business. The property is convenient to the interstate and easily accessed. Additionally the property is well maintained and clean, and mostly presents as one of the newer Hampton properties. They do no have the Hilton App room access system yet but that is a minor inconvenience. The staff were friendly when interacting with them. On the bad side however, upon checking into my room there was a strong smell of onions or food to the room that didn't really clear till the fourth day, this is with the room fans going on high. The one side of the bed felt like it was going to cave in and needs replacement or repair. The the breakfast options were slightly below the level I would expect at a Hampton, with unseasoned eggs and potatoes with sausage patties. The muffins were cleared out by the second morning and did not appear to have been restocked at all after that. My largest complaint is that to the best of knowledge my room was never entered by housekeeping during my entire stay. I never posted the do not disturb sign nor did I request no housekeeping with the desk. My bed was never made, nor was the trash taken out. Thankfully I had three towels and one and a half rolls of toilet paper so didn't need to request more. I understand the policy of everyday service, and would have understood had things been cleaned when I came back on the fourth night instead of the third. Maybe the rooms wouldn't take four days to quit smelling like onions if they were regularly cleaned. I stay in hotels over 50 nights a year and usually prefer to stay in Hampton Inns due to the value and quality. That being said I was reluctant to stay here to begin with due to the lower reviews but my preferred Hampton in the area didn't have a King Suite available. This was my first stay at this property and it will be my last.
• MM

  Madelyn Mew

  Oct 19, 2025
  5.0
  The room was very clean and the staff was nice! Breakfast was good too
• LT

  Lynda T

  Oct 18, 2025
  5.0
  Comfortable and clean room, and great breakfast. The only issue we had was that neither of our key cards would work to get into the back doors of the building. We had returned late from an event, parked in back and it put us in a potentially dangerous situation. One of us is disabled, and disability parking in front was full.
• JW

  Jacqueline Williams

  Sep 29, 2025
  1.0
  Hello my name Jacqueline Williams YALL have a rude GENERAL MANAGER THAT WORK IN THE MORNING BUT I BE CALLING THE BETTER BUSINESS BUREAU ON THIS HOTEL
• KW

  Khari Worthy

  Sep 29, 2025
  1.0
  I was in Hammond Visiting from another state. I went to check in at check-in time. My room was not ready and the hotel staff Could not give me a time that my room would be ready… Not even a ballpark. The staff was rude and acted like I was bothersome and asking these questions. I booked through hotels.com. I requested a refund. Hotels.com told me I would be refunded. This raggedy hotel disputed this and my CC was charged anyway. If I could give them 0 ⭐️ I would. Don’t stay here.

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