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Hampton Inn & Suites Hammond

4.1
(989 reviews)
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Business Details

2842 Carlson Drive, Hammond, IN
46323, United States
(219) 844-5564
https://www.hilton.com/en/hotels/gyyhmhx-hampton-suites-hammond/

About

HotelHampton Inn
Welcome to Hampton Inn & Suites Hammond, located 40 minutes from Chicago, near natural attractions and city life alike. Stay with us to host a meeting or enjoy a weekend off, exploring the walking trails at the Little Calumet River. Only 45 minutes from Chicago Midway Airport, our hotel is a quick escape from the city with all the ideal amenities and conveniences. Relax in our modern, welcoming guest rooms and suites, all with free WiFi, a clean and fresh Hampton bed®, an oversized work desk, large flat-screen TV, refrigerator and microwave. Bringing family? Choose one of our suites, offering a sleeper sofa and more space to stretch out. Start your day with a free hot breakfast before heading out or attending a meeting in the hotel. Accommodating up to 70 people, our event spaces can host corporate functions, classroom training sessions or board meetings, complete with free WiFi. Get work finished from your room while charging your devices or in our 24-hour business center with printing and fax services. After a long day, relax in the indoor pool or work out in the fitness center.

Location

Hampton Inn & Suites Hammond
2842 Carlson Drive, Hammond, IN
46323, United States

Hours

Reviews

4.1
989 reviews
5 stars
537
4 stars
249
3 stars
68
2 stars
43
1 star
92

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Numerous reviews highlighted problems with room cleanliness, including dirty linens, unclean bathrooms, and general maintenance neglect.

Staff Performance

While some staff members received praise for their friendliness and helpfulness, many reviews pointed to rude or inattentive service, particularly at the front desk.

Breakfast Quality

The breakfast offerings were frequently criticized for being inadequate, with reports of missing items and poor food quality.

Maintenance Problems

Guests reported various maintenance issues, including malfunctioning appliances, broken fixtures, and overall lack of upkeep in the hotel.

Customer Service

Several customers expressed dissatisfaction with the handling of complaints and issues, citing unresponsive management and lack of follow-up.
  • NB
    Natalie Bowman
    Feb 16, 2026
    3.0
    I had an ok experience coming here. First time with Hampton Inn for a volleyball tournament. First off please don't go in the pool, it has too much chlorine and hurts badly, while being in the pool my eyes were burning and very red, and after I got out the pool and took a shower I noticed red spots all over my body, I do not consider going in the pool especially if you have really sensitive eyes. My room on the other hand was mostly clean, I stayed 2 nights and both nights I felt really itchy and it was just in the bed that i felt itchy, I fist though it was bug bites. Nope! I don't know what it was but I checked for bug bites and there was not one! My friends were on different floors so I went and saw then a few times and me and my friend walking to my other friends room noticed blood (Could've been something eles) hand marks! Imagine!
  • DD
    Dwayne Darrell
    Jan 26, 2026
    4.0
    Not really truck friendly
  • MM
    Marlisha Moore-Lewis
    Jan 5, 2026
    4.0
    Maurice at the front desk was patient, kind, and professional! The room was nice and clean along with the gym and the pool. Breakfast is different everyday. Overall my time at the hampton inn was wonderful. Ask for Maurice!
  • AS
    Anuj Saini
    Jan 2, 2026
    2.0
    ​I usually rely on Hampton Inn for a consistent and comfortable experience, but this stay was a major disappointment from start to finish. For the price and the brand reputation, the level of service and room maintenance was unacceptable. ​ ​As a Hilton Honors Gold member, I am accustomed to receiving bottled water upon arrival. This was not offered or provided, which was a poor start to the experience. ​ The TV remote in our room was completely non-functional. Despite reporting it, no one ever came to fix it or check on the issue. ​ The shower had no water. It took us over 30 minutes to get a staff member to our room to address this, and that was only after I had to physically go down to the lobby because phone requests were ignored. ​ The breakfast was very poor and significantly below the standard I expect from a Hampton Inn. The selection and quality were lacking. ​ Between the non-existent maintenance and the lack of basic amenities, this was a frustrating stay. I would recommend avoiding this specific location until they improve.
  • CS
    Chirag Shah
    Dec 27, 2025
    1.0
    The staff were amazing but the room was dirty and disgusting. The showers didn’t work. The elevators were filthy and had a weird odor.
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Frequently Asked Questions About Hampton Inn & Suites Hammond

What are the check-in and check-out times at Hampton Inn & Suites Hammond?

Check-in starts at 3:00 PM and check-out is at 11:00 AM.

Is breakfast included during the stay?

Yes, a free buffet breakfast is available for all guests.

Brand Certified Facts from Hampton Inn & Suites Hammond

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