Located in Hammond,IN, the Best Western Northwest Indiana Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Feedback on cleanliness is mixed; while some guests found rooms clean and well-maintained, others reported dirty bathrooms, musty smells, and issues with pests.
Staff Service
Staff friendliness is frequently praised, but there are notable complaints about unprofessional behavior and poor customer service from certain employees.
Breakfast Quality
Breakfast offerings received mixed reviews; some guests enjoyed the variety and quality, while others found it lacking and disappointing.
Room Comfort
Many guests appreciated the comfort of the beds and quietness of the rooms, though some noted issues with dampness and outdated decor.
Location Concerns
The hotel is described as being in a rough area with limited nearby dining options, leading to concerns about safety and convenience.
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Delora A
3 days ago
5.0
Very quiet safe location. Staff was friendly. Beds were clean and comfy and breakfast had a huge variety!
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Jimmy Aragon
5 days ago
4.0
Rooms are little dated, comfy bed!
RW
Robert Weaver
Oct 31, 2025
5.0
Clean rooms. Friendly and helpful staff. Good breakfast.
AD
Adriel James (Drey)
Oct 17, 2025
2.0
The TVs they have locked so you cannot change the inputs. So you only have like 30 boring channels. I could never get connected to WiFi which wasn't a bigm since the TV was trash. The rooms smell musty. The A/C unit made a horrible grinding noise randomly all night. Breakfast is ok but it's not enough meat choices. I was there for 7 days. Most days there was not any meat. The rest it was sausage and I don't eat pork. They need better meat choices. Every other day, my key card wouldn't work so I had to go get it fixed. The staff was super nice but saying you can't change something being nice doesn't make it a good experience.
KH
Krista Huyser
Oct 8, 2025
4.0
The pet rooms are basic, but very comfortable. No bugs, clean, and everything works. It’s also very quiet which helps when working night shift. The hot breakfast hits the spot too! :)