Business Details
About
HotelWedding VenueConference Center
Welcome to the Candlewood Suites - Fort Wayne, Indiana! We are located on Distribution Dr, accessible by taking exit 311A off I-69 or by turning off Lima Rd onto Ley Rd right next to Golden Corral. We have 83 guest suites that are all renovated with new kitchens, floors, and furniture, along with free guest laundry, an updated fitness center, and business center. Guests can relax in our new guest lounge or have a meeting in our new meeting room.Just minutes away is the hustle and bustle of Coliseum Blvd, home to many of your favorite restaurants as well as Glenbrook Mall. If open-air shopping is more your thing, you can venture out to Jefferson Pointe on W Jefferson Blvd and find a host of other stores and restaurants. Also on Coliseum Blvd is the Memorial Coliseum which holds many concerts, conventions and other events year round.Fort Wayne is home to several major companies such as General Motors, Amazon, and Steel Dynamics, in addition to 5 different hospital networks including Parkview and Lutheran, all of which are just a stones throw away.Downtown Fort Wayne, where you can find some of the city’s best attractions, is only 10 minutes down the road. You will find several restaurants and activities such as Embassy Theatre, Grand Wayne Convention Center, and the Fort Wayne Zoo with over a 1,000 animals. If higher education is your thing, Ft Wayne has several; Purdue Fort Wayne, Indiana Tech, Ivy Tech and University of St Francis.
Location
Candlewood Suites Fort Wayne - NW by IHG
5251 Distribution Drive, Fort Wayne, IN
46825, United States
Hours
Reviews
4.2
374 reviews
5 stars
196
4 stars
100
3 stars
39
2 stars
21
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, particularly Jackson, Sam, and Angie, received high praise for their exceptional customer service and friendliness.
Cleanliness
While many guests noted clean rooms, there were several complaints about unclean conditions in some rooms and common areas.
Amenities
Guests appreciated the kitchenette facilities and the availability of snacks and drinks, but many were disappointed by the lack of breakfast options.
Room Quality
Rooms were generally described as spacious and comfortable, though some guests reported issues with maintenance and cleanliness.
Management Issues
There were multiple reports of poor management practices and unprofessional behavior from some staff, impacting the overall guest experience.
- JJJoleen2 days ago5.0I was at this location for a week for work. I will say hands down one of the best hotels I have stayed in. The staff 100/100. I can’t say anything bad about this establishment or the staff. Keep up the amazing work. If I come back to Ft. Wayne for work again I will definitely ask to come back here. Thank you for such a great visit.
- SHSteve HNov 8, 20254.0Stayed here for 1 night needed a late checkout due to travel plans, and they were very accommodating. Room was pretty clean, nothing that would keep me from coming back. Location is also pretty good, its hear a busy intersection and not much for food is on the hotel side of the road other than a Golden Corral which is right next to the hotel. I would stay again!
- TCTake 5 Oil Change - ColiseumOct 17, 20255.0Sam was awesome. He had great customer service and did everything i needed without an attitude. GIVE THAT MAN A RAISE. He also showed me his truck its pretty nice for a ford.
- SBShadra BruceSep 26, 20254.0While we had an issue during our stay and had to change rooms, the service we received during the experience was exceptional. Jackson was understanding and helpful, solicitous and fast acting. Because of him, we would return without question. The beds were comfortable and the rooms were clean. While the hotel does not offer a free breakfast, the prices reflect that and the kitchens are well equipped for preparing food.
- JMJaden MurphyAug 15, 20255.0Excellent customer service at the front desk and the room was very clean and spacious.
Frequently Asked Questions About Candlewood Suites Fort Wayne - NW by IHG
What are the check-in and check-out times at Candlewood Suites Fort Wayne - NW?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Is free parking available at the hotel?
Yes, free parking is available for guests at Candlewood Suites Fort Wayne - NW.
Are pets allowed at Candlewood Suites Fort Wayne - NW?
Yes, both cats and dogs are welcome at the hotel, making it a pet-friendly accommodation.
Does the hotel offer fitness facilities?
Yes, the hotel has a fitness center available for free, including equipment such as an elliptical machine and treadmill.
Is the hotel accessible for guests with mobility needs?
Yes, the property is mobility accessible and has elevators for guest convenience.
What cleaning and sanitization measures are in place at the hotel?
The hotel uses commercial-grade disinfectants, offers enhanced cleaning of guest rooms and common areas, removes high-touch items, and provides sanitizer to guests.
Is there a business center available at Candlewood Suites Fort Wayne - NW?
Yes, the hotel offers a business center for guests who need to work during their stay.
Are there meeting facilities available at the hotel?
Yes, there is one meeting room available for events or business purposes.
What nearby restaurants can guests visit?
Guests can enjoy nearby dining options such as Golden Corral Buffet & Grill and LongHorn Steakhouse, both offering a variety of meals and a comfortable atmosphere.
Which shopping centers are near Candlewood Suites Fort Wayne - NW for guests interested in shopping?
Guests can visit nearby shopping destinations like Glenbrook Mall on Coliseum Blvd and Jefferson Pointe on W Jefferson Blvd for a wide variety of stores and restaurants.
What nearby attractions can guests explore in downtown Fort Wayne?
Downtown Fort Wayne is about 10 minutes away and features attractions such as the Embassy Theatre, Grand Wayne Convention Center, and the Fort Wayne Zoo with over 1,000 animals.