Location.com logo
Brand Certified

Best Western Luxbury Inn Fort Wayne

3.9
(833 reviews)

Business Details

5501 COVENTRY LN, Fort Wayne, IN
46804, United States
(260) 436-0242
http://bestwestern.com

About

HotelBest Western
Located in Fort Wayne,IN, the Best Western Luxbury Inn Fort Wayne is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Luxbury Inn Fort Wayne
5501 COVENTRY LN, Fort Wayne, IN
46804, United States

Hours

Reviews

3.9
833 reviews
5 stars
396
4 stars
205
3 stars
101
2 stars
44
1 star
87

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Numerous reviews highlighted significant cleanliness problems, including reports of mold, bed bugs, and unclean bathrooms.

Staff Performance

While some guests praised the staff for their friendliness and helpfulness, others reported rude behavior and inadequate responses to complaints.

Breakfast Quality

The breakfast received mixed reviews; some guests enjoyed the variety and quality, while others found it lacking or of poor quality.

Room Conditions

Several customers noted that rooms were outdated, poorly maintained, and not up to standard, with issues like broken amenities and uncomfortable beds.

Owner's Community Engagement

The owner was recognized for community involvement and support, but this did not seem to translate into consistent quality service at the hotel.
  • DW
    Deidra Warnement
    Feb 23, 2026
    1.0
    The only thing that was okay in this hotel was the overall comfort of the bed. The hot breakfast was cold, the room was not up to pair with mold and rust all in the bathroom, lights not working of from the 80's, the elevator barely worked, and taken the steps was a risk. The night staff where not nice. I will not visit this brand hotel again.
  • EK
    Eric Kie
    Feb 11, 2026
    1.0
    DO NOT STAY HERE! "Owner/ Joseph Townsend" forced his way in my room unannounced and would not leave me alone. Used his key to come in our room without our permission violating our privacy to the max. Was very rude and disrespectful after doing so. Hallway floors are disgusting and owner is a horrible person as he kept hanging up on me after calling to speak to him about violating us. Wish i could upload a video of his actions!
  • GA
    greg alsobrook
    Feb 9, 2026
    2.0
    Lets start with the whole not letting me check in 40 minutes early unless i paid 40 dollars for an early check in. Then to go to the room, which was spacious. however it looks like they let a 3 year old paint the room, it was all over the light sockets, and trim. ill share pictures. For 190 dollars a night i would have expected a little nicier conditions. this whole place is in need of an overhaul.. The free brrakfast however has many great options and is keep on very well. I also have to mention the long hairs stuck to the ceiling in the bathroom.
  • MM
    Mandi Mojica
    Feb 8, 2026
    5.0
    Love this place .. my husband and I stayed for a 3day weekend while seeing a comedy show there.. Front desk was always friendly and attentive. The woman who responsible for breakfast was amazing. Her name is Valerie and because of her I will find a reason to come back here. I wish I could just have her travel with me to every hotel so she can show them how its done..lol
  • TL
    Tara Lundstrom
    Feb 6, 2026
    1.0
    Jerry at the front desk was incredibly inappropriate/harassing a young female traveling alone. The lack of a proper security bar on the door after the Jerry encounter along with the mold in the bathroom and the disgusting smell on the sheets was enough to leave immediately. A request for a refund was denied. If you have to choose between this or sleeping in your car, I believe Walmart welcomes car sleepers.

Brand Certified Facts from Best Western Luxbury Inn Fort Wayne

This information is certified by Best Western Luxbury Inn Fort Wayne and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: