Business Details
About
Hotel
Located in Fort Wayne,IN, the Best Western Luxbury Inn Fort Wayne is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Best Western Luxbury Inn Fort Wayne
5501 COVENTRY LN, Fort Wayne, IN
46804, United States
Hours
Reviews
4.0
791 reviews
5 stars
374
4 stars
202
3 stars
99
2 stars
41
1 star
75
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted concerns about room cleanliness, including unclean bathrooms, dust, and even reports of bedbugs.
Staff Performance
While some guests praised the staff for being friendly and helpful, others reported rude behavior and poor customer service, particularly from management.
Breakfast Quality
The breakfast received mixed reviews; while some guests enjoyed the variety and quality, others found it lacking or poorly managed.
Room Comfort
Guests had varied experiences regarding room comfort, with some praising spacious and clean accommodations, while others noted issues like uncomfortable beds and outdated furnishings.
Location and Amenities
The hotel is well-located with easy access to restaurants and attractions, and offers amenities like a pool, but some guests expressed dissatisfaction with the upkeep of these facilities.
- JJJohnNov 6, 20251.0The rooms were pretty good I could tell minor problems like the walls are just painted over from smoky yellow walls I can see yellow under the white paint And The Staff Rude! I Will not be coming back thanks to barbie or something like that I can’t remember her name she is shorter white lady rude to me I was here solo yesterday afternoon and it was a great stay except for the way she talked to me
- MMMenulagNov 5, 20251.0The room was okay the service not so much the breakfast is a plus i didn’t like much but the eggs and toasted bread but it’s nice to have but the lady at the front desk was vary rude I’m not sure if she was having a bad day but her attitude was not professional at all
- SLSaul LamovskyOct 28, 20252.0Stayed one night here recently. Room and breakfast were fine. Hotel double charged my credit card. When I tried to call the hotel, they kept telling me to call back when the manager was there, which is apparently never. Had to file a dispute with my credit card company.
- JSJohn SheehanOct 22, 20254.0Back from the road both times the Lyft driver went to the Comfort inn
- SPScheleta PhillipsSep 30, 20254.0The hotel was nice very clean. Our room was clean, the bed was clean. The bed was very comfortable we were very impressed with that. Good location right off the highway but you don't hear a lot of highway traffic. Pretty reasonably priced. Friendly staff. Large room. The only issues we had were after midnight the fire alarm went off our in the hallway, it went off for about 10 minutes and we called the front desk and they said it was from the grill downstairs. We were on the second floor. The whole entire hallway smelled like marijuana. We were charged extra that we were not told about up front. When we received our confirmation email it told showed the exact amount we would be paying and when our card was charged they charged $20 extra they said it was for the damage fee and pet fee, which we told them we did not have a pet. They said if there was no damage it would be refunded. It was refunded but transparency would have been nice knowing that beforehand. Overall decent hotel and we would definitely stay again.
Frequently Asked Questions About Best Western Luxbury Inn Fort Wayne
Where is Best Western Luxbury Inn Fort Wayne located?
It is located at 5501 Coventry Ln, Fort Wayne, IN 46804, US.
What are the operating hours of Best Western Luxbury Inn Fort Wayne?
The hotel operates 24 hours a day, 7 days a week.
Does Best Western Luxbury Inn Fort Wayne offer free WiFi?
Yes, the hotel provides free internet access to all guests.
What kind of customer service can guests expect at Best Western Luxbury Inn Fort Wayne?
Guests can expect superior customer service designed to meet and exceed their needs and expectations.
What promotion is currently offered at Best Western Luxbury Inn Fort Wayne?
Stay 2 nights and get a $50 Best Western Gift Card.
Is Best Western Luxbury Inn Fort Wayne associated with a brand?
Yes, it is part of the Best Western brand.
What category of business is Best Western Luxbury Inn Fort Wayne?
It is categorized as a hotel and part of the Best Western chain.
Is there a nearby comedy club close to Best Western Luxbury Inn Fort Wayne?
Yes, the Fort Wayne Comedy Club Too is located nearby and offers entertainment options for guests.
What nearby attractions can guests visit around Best Western Luxbury Inn Fort Wayne?
Guests can visit the Fort Wayne Comedy Club Too, which features comedy shows and a zoo experience.
How can the Fort Wayne Comedy Club Too enhance the experience of guests staying at Best Western Luxbury Inn Fort Wayne?
Guests can enjoy entertaining performances and a unique visit to the zoo before or after their stay, making their trip more memorable.