Best Western Fishers Indianapolis Area

Reviews

• KH

  Katie H

  6 days ago
  2.0
  I would have given this hotel a better review except the customer service is terrible. We came for a volleyball tournament and had locked rates for 2 Queen beds. I called a few days before to ask if there were parking fees and if they had larger rooms. They said for $12/night more I could have a room with 2 Qs and a pull out sofa. Sold! The problem was when I agreed to pay, I wasn’t aware that other families on our team were given the same size room at no additional cost! When I spoke to the front desk I was told a manager would reach out. Nothing. I called back after we left and spoke to a very contentious employee, Sarah who refused to identify her manager’s name or have her call me. I then called corporate (who was able to speak to Sarah and she was able to THEN identify her manager, Mila.) I was told I would hear back from the general manager and 10 days later still nothing. It was $50 and they refuse to make it right even though they have a price guarantee online as well. To top it off they had mold in their bathrooms. All around the shower head and in the toilet roll holder. My daughter broke out in a rash after the first shower. Not a single fan to circulate air in these supposedly “upgraded” rooms. I plan on advising our Volleyball Club to not stay there again in the future.
• JR

  Jessi R

  Apr 4, 2026
  4.0
  Decent hotel. Price could be a little bit lower. Definitely due for some remodeling book. You can tell they have painted and updated some of the furniture, and updated the lobby area. So it’s probably a work in progress. Not bad. Bathrooms could use a good refresh.
• AH

  Andrew Hubbell

  Mar 21, 2026
  4.0
  Room was very clean but too close to highway. The traffic did die down after awhile and I slept well. Breakfast buffet was typical for this style of hotel. It was close to the Fisher District with plenty of great places to eat.
• AS

  Annalisa Salazar

  Mar 17, 2026
  5.0
  Amazing place one of the best place we have stayed at. Best hotel and we stay in alot of hotel clean place
• DB

  Debbie Borrero

  Mar 14, 2026
  5.0
  Great place Come here with sports group clean and comfortable hotel